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Please fix! Serious problems with app
Whenever I try to watch the Simpsons on this app, the tv show is locked in portrait mode about half the time. Even when I turn my phone to watch it in landscape mode, it won't turn. (Lock orientation is off in my settings as well). Also pressing the pause button doesn't always work. About half the time the pause button doesn't work. Also when I try to fast forward through the show, the scrubbing bar that shows my progress in the show goes away after 3 seconds. So when ever I am fast forwarding, I only get 3 seconds to find where I left off at. If I don't get there in time, I have to stop, wait for it to load and most likely watch a minute of ads. Lastly when I tap the screen while watching the Simpsons to bring up the pause button/ progress bar in the show, I should be able to tap to put it away. I dont want to have to wait 5 seconds for the menu to go away. Pausing/fast forwarding feature needs a revamp. Please fix. Most importantly, fix the rotation of the show. I shouldn't have to open and close the app 10 times hoping that it fixes itself. Something on the side(not so important) I don't care that there is commentary for the Simpsons episodes. Please put a check box in the message that says "do not show again". It is really annoying to have to close out of it each time when I will never use it.
Simpsons World has been HEAVILY downgraded
The FX Now app used to be my go-to app on Apple TV, primarily to watch The Simpsons. With the latest update, while the app looks sleek and very “Internet 3.0,” The Simpsons World section has been rendered unusable. I can no longer watch episodes in original 4:3 ratio, nor can I choose to listen to audio commentary without leaving an episode I’m watching and going back into the Extras menu; and scrolling through various different “themed” episode blocks as well as single episodes is cumbersome and generally slow. The BIGGEST misstep of this update is that the developers have completely gotten rid of Simpsons TV, which was the single best feature of FX Now app ver 1.1. I used to be able to just throw on a Simpsons TV channel and just watch for hours, now I have to press the random episode button (which is not great considering the amount of episodes) or watch the aforementioned themed episode blocks which do not auto play to the next episode when one is finished. The app itself works *okay*, it’s just the complete stripping of all that made the app actually good is what makes it difficult to use. I have resorted to just using the Simpsons World website through my internet browser to watch episodes now.
Doesn’t Deserve Even One Star
I’ve been dealing with FXNOW support for almost a year. Strangely enough, the time this all began was when FxPlus arrived. I’m already paying my cable provider to watch this channel. My gut feeling is that Fx is trying to scam us by making us pay AGAIN for FxPlus so we can see an episode we might have missed. I keep getting “Parental Control” errors telling me to check settings. I HAVE NO PARENTAL CONTROLS SET! I have full rights on the app AND with my cable service provider. I’m suggest that all of you who are having this problem contact your attorney general and lodge a complaint, along with the FCC, to let them know the we consumers are being ripped off by trying to double charge us. I’ve read reviews that much the same is happening with the AMC app, so if you’re trying to catch up on an episode of Killing Eve, it won’t allow it. We’re not only being ripped off by our cable providers, but now individual stations are trying to rip us off also. I’ve tried every troubleshooting step provided by the developer, and the last thing they did was cut me off with the statement, “this is a problem our Developers are attempting to solve.” Give me a break! At least be honest with us.
Works well, but issues with Simpsons UPDATE: App is Worse
UPDATE: This app has gotten worse. While I was in the middle of watching “The Americans” the screen got smaller, basically confined to the top 1/3 of my iPad. I closed the app and upon reopening it, it was requiring me to create an FX account or sign-in with my Facebook account. I’m so sick of having to constantly log-in with my cable provider on this app and now they are adding a new log-in?! Now my only option was to watch that episode of “The Americans” from the beginning. I started to, but the screen was still small so I gave up. This is such garbage. The only time I have had problems with this app is when I watch The Simpsons. It will regularly pop-up with a loading error notice so I cannot watch a particular episode. Sometimes if I go back a few screens, the issue will resolve itself. However, I have been unable to watch episodes from Season 2 for over a week. I have been trying to watch episode 5 or 6 but it will not work. Seems like the same problem with other Season 2 episodes.
Audio and freezing
1. If my phone’s screen turns to fit whatever way I’m holding it, the audio will cut out and not be replace until I shut down the whole app. The video still plays perfectly, but I can no longer hear anything. 2. Sometimes I’ll attempt to go back into things that I’ve watched before. Well, the screen with broadcast the large FX sign and cut to black.... and then that’s it. You can’t exit out of the screen. There’s not buttons to push play or anything. Exiting the app is the only way to fix it.. and that doesn’t mean it fixes me being able to watch the video. It’ll usually just fix it so I can select something else to view. Otherwise, I overall really like the app. I just have those two complaints.
Best App EVER for elevating blood pressure
If you are looking for an app that will raise your blood pressure to remarkably high levels, congratulations. You have found it. If you manage to sign on (keep in mind you will have to sign on every single freaking time you go to this app) which is highly unlikely, you will not be able to watch anything that you want to watch. Latest season of Archer? Nope. It’s Always Sunny? Nope. Simpson’s? Nope. Oh it will say that full seasons are available. Where?? Not on the app, that’s for sure. It is so unbelievably frustrating and horrible that I keep coming back to it to see how it’s gotten worse since the last time I attempted to use it. It is truly unbelievable to me that they have not fired everyone involved with making and/or maintaining this app. My 10 year old could make a more user friendly app and he’s a dog. Seriously... it boggles the mind how terrible this thing is and how utterly unwilling they are to fix it. It’s like they are setting out to anger people trying to watch anything they produce. Mission accomplished.
Small Picture when sent to the TV from the phone app.
I don’t normally do reviews, but when one feels like he’s been left hanging on a technical support issue; then one feels like a review is needed. I contacted the support team with an issue. When sending the picture from my phone app to my Sony Bravia OLED tv; the screen is stretched from the top left of the screen to the middle. Because of this, the picture is small and it’s annoying when watching anything this way. I was asked to answer some follow up questions and waited for a response. I never receive another response. I emailed off my sent email and still didn’t receive an answer. I even asked was my case still opened and they couldn’t even answer that. This is the worst support team I have ever dealt with. Its sad that a support team cannot even answer a simple question. It’s irresponsible to leave a customer hanging. I hope some teaching lessons come from this review and that the issue to which not only I’m having, but someone else is having, gets resolved.
Pretty, but serious issues with video playback
The Good — The application’s user interface is pretty... nicely balanced, full immersion in program poster art. The reduced commercials is a nice touch. The Bad — (1) The first time I tried to play an episode of The Americans, it would play for a few seconds, but once the onscreen controls disappeared, so would the video. The audio would keep playing and I could bring back the controls/video by taping in the screen. Obviously not going to work for the duration of a 40-something minute show. (2) I tried watching The Americans again and got video to play! I didn’t do anything special, it just worked. But got distracted part way through an episode. When I returned to the app, it didn’t have a resume option... I had to manually use the scrubber and suffer commercials to find where I’d left off. (3) There’s no download option. Please, please, please give us the ability to download your own shows. Watching offline is essential for commuting or travel. Alternatives — Netflix can get old seasons of The Americans and they can be downloaded. Shows can be downloaded and it remembers where you left off. Xfinity Stream (my cable provider’s app) has the same videos that FXNOW has, but with flawless video playback, it remembers where you left off, and it has other shows (saved recordings, live TV, on demand) Still no ability to download theses shows (so maybe a content distribution/rights thing, so sad).
It looks pretty but the content is erratic and sparse
I wanted to start off and say I enjoy how all of the networks are starting to be in one app. I feel this app is still under development compared to the older stand alone apps such as fox, fx, and nat geo for examples. The way you search or browse for your favorite show seems to be out on order not only here on this iPhone app but also on the Apple TV app as well. The incomplete seasons or series is also a downside for this app as it stands today. Unclear if they are going to be added or just left out for some reason. Other apps have every season up until the current season. Binge watching would be great with some of these Fox shows. Another issue I have is when I am trying to play a show or movie from where I left off I need to crash the app because it becomes unresponsive. It happens more if I pause on an ad and then resume playing. Sometimes I even have to go to the extreme and delete the app completely and reinstall to get the function back in the app. I do enjoy the idea of the app but the execution is poor. Also the lag between the CC and what is actually being said is very distracting if I am trying to watch something on low or no volume. I hope that this changes because I see the potential with this consolidation but currently I can’t tell my friends and family to go out and enjoy the app.
Still broken…after two YEARS
I truly do not understand how this app has so many 5 star reviews. This is without a doubt one of the buggiest apps in the entire AppStore. The only reason to download this app in the first place is to watch the Simpsons. And I can’t even do that anymore because whenever I try to pull up earlier seasons, the app starts bugging out (as usual) and shows me a bunch of clips for some random show with farm animals. Yes, you read that right. FARM ANIMALS! I cannot make this stuff up. And what’s worse is I tried using this app a couple years ago (also to watch the Simpsons) and it was too buggy to work then so I deleted it. I redownloaded it and it’s somehow even more broken. Anyways, FX if you’re listening, FIX YOUR APP! It really cannot be that hard! There are plenty of other streaming apps out there that don’t have ANY of the problems you guys seem to have. So it’s clearly possible to have a working app. Why can’t you guys seem to figure it out?
Chrome cast issues
I’m not one to write reviews but this app makes it very difficult to watch any shows on chrome cast. We have three different TVs, one with cable, one with Apple TV, and one with chrome cast. When my husband is watching his show live through cable, I tend to go to another room to watch but when I’m trying to watch through the chrome cast I waste time logging out of my provider and re logging it. If I don’t it’ll tell me that my access has been denied. It’s just such a hassle. Watching live so far hasn’t been an issue once I’ve re logged in but when trying to watch a show, I come across the issue of having to continue going back and starting an episode where instead of it continuing on as it would do so on the Apple TV. I’ve gotten so frustrated that I rather not even bother using the app......
I love the app but I’m pretty disappointed that when the current season of something is playing you can’t watch the previous season. For example I can watch legion season two but not season one. Letting viewers watch the previous season gets them in the mood to watch the new season, just like when a movie comes out other movies with the same actors are aired on TV. FX, in my opinion, would get more viewers if all seasons were available. And there may be a good reason for this that I don’t know about, like maybe the first season is for sale but I think Add revenue would probably far exceed sales from paid for seasons. Maybe not.
Parental Control Problems
When I sign in with my cable provider and try to watch American Crime Story a message appears saying “Access to this content is restricted as a result of your parental control settings. To view this content, please confirm settings with your TV provider and/or your Apple TV device.” It says this when I try to watch on Apple TV, iPad, or iPhone and when I try to log in on the website on my Mac with my TV provider it doesn’t log it and just cycles back to the 1 hour free trial. All those devices have no parental controls set. When I checked my parental controls with my cable provider Suddenlink, there were no restrictions and the maximum content rating available was TV-MA which I had it set to. When contacted my TV provider Suddenlink and they had no way to fix this. I contacted FX through their website and have had no response and I can not find any other way of contact. Please respond, thank you.
Fx+ major hassle
I signed up for the FX+. It’s $5.99 a month. I figured it was worth it for the shows, no commercials, and movies. Downloaded the app on my Apple TV 4th generation. Every single time I open the app. It doesn’t recognize my FX+ membership. I have to delete the app, reinstall it and sign in again. Then when I begin to watch, it turns off telling me my free preview has expired. When i try to log back in again it doesn’t recognize my membership. Which leads me to again delete and reinstall the app. If I pause a show and walk away, it completely logs me off and makes me repeat the whole process of deleting the app and reinstalling, signing in all over again; praying that it’ll recognize my membership and let me watch something. I don’t understand.. I’ve contacted the help desk and they tell me it’s my tv provider, which isn’t even the problem when I’m paying for the service directly to FX.
My original review of this app was deleted after the development team sent me some “troubleshooting” link as if to imply none of those steps were taken prior to the review. So, since you guys like to delete honest critique I am writing again. I never once needed to uninstall and reinstall an app to get it to work properly, this is the only one that consistently force logs me out and refuses to allow me to log back in. Nor is it a network issue on my end because everything else works fine on my network with the exception of this app. Your troubleshooting tips is a pass off of the issues that YOU CREATED BY DEVELOPING A FAULTY PRODUCT. If you decide to delete this review too that is fine. I have long since made the decision that your app and your network of shows isn’t worth the hassle to watch. If I could remove your network from my cable package I would, but unfortunately that isn’t possible.
A better way to Contact apps
You can now contact FXNOW: Movies, Shows & Live TV customer service directly
via Email using our new site - AppContacter.com
No. FXNOW: Movies, Shows & Live TV does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 69,192 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for FXNOW: Movies, Shows & Live TV Is 16.2/100.
No. FXNOW: Movies, Shows & Live TV does not seem legit based on our analysis. This conclusion was arrived at by running over 69,192 FXNOW: Movies, Shows & Live TV User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for FXNOW: Movies, Shows & Live TV Is 16.2/100.
FXNOW: Movies, Shows & Live TV works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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