Baskin-Robbins Status

Last Updated on 2025-01-28 by Baskin-Robbins Inc

I have a problem with Baskin-Robbins

Are you having issues? Select the issue you are having below and provide feedback to Baskin-Robbins.

⚠️ Fix Now in One Click

⚠️ Most reported problems ⚠️

Something else

75.0%

Not working

25.0%

24 hour clock ⏰

- Error communicating with server issues

- App not being intuitive when trying to apply the T-Mobile promo to a new virtual card

- Unable to reload existing virtual card with a second T-Mobile promo

Hailey 2023-10-18

I’m very disappointed about the app, cannot access to redeem my point and no one help me

Rickianna 2023-08-03

Trying to order cake and not working

Jane 2023-04-02

My log in will not work. I log in with my password and it says log in issue. If anyone knows how to fix it please tell me.

Showing 1-3 of 3 reported issues:

Common Baskin-Robbins Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Baskin-Robbins network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Baskin-Robbins App
1. On android, goto Settings » Baskin-Robbins » click [Force Stop]

Clear Baskin-Robbins App Cache and Data:
1. On android, goto Settings » Apps » Baskin-Robbins » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Baskin-Robbins.

On android, goto Settings » Apps or Manage Apps tab.
Click Baskin-Robbins » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Baskin-Robbins » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Baskin-Robbins