Baskin-Robbins app not working? crashes or has problems?

Baskin-Robbins Status

Published by Baskin-Robbins Inc on 2023-12-21

Get the (ice cream) party started. Order cakes and ice cream, access exclusive
deals and offers, and experience Baskin-Robbins® at your fingertips.

I have a problem with Baskin-Robbins

Are you having issues? Select the issue you are having below and provide feedback to Baskin-Robbins.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

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Most reported problems

Reported Issues: 3 Comments

By Hailey 6 months ago

I’m very disappointed about the app, cannot access to redeem my point and no one help me

By Rickianna 8 months ago

Trying to order cake and not working

By Jane 1 year ago

My log in will not work. I log in with my password and it says log in issue. If anyone knows how to fix it please tell me.

Common dislikes about Baskin-Robbins app

- Error communicating with server issues

- App not being intuitive when trying to apply the T-Mobile promo to a new virtual card

- Unable to reload existing virtual card with a second T-Mobile promo

Have a Problem with Baskin-Robbins? Report Issue

Common Baskin-Robbins Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Baskin-Robbins app on iOS and Android devices. Solve all Baskin-Robbins app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Baskin-Robbins iPhone Issues and Solutions

Baskin-Robbins iOS app crashes, not working, errors
Baskin-Robbins iOS app network issues
Baskin-Robbins on iOS has black/white screen

Baskin-Robbins Android App Issues and Solutions

Baskin-Robbins has errors/crashing/not working
Baskin-Robbins server network connectivity issues
Baskin-Robbins has black screen

Baskin-Robbins iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Baskin-Robbins app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Baskin-Robbins app crashes or not working on Iphone (iOS):

Close and restart the Baskin-Robbins app on iPhone
Update Baskin-Robbins app to the Latest Version for iOS
Uninstall and reinstall Baskin-Robbins iPhone app
Update your iPhone to the latest iOS version

Fix Baskin-Robbins on iPhone unable to connect to server/internet connection issues::

To resolve Baskin-Robbins network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Baskin-Robbins black/white screen (blank screen) on iPhone:

Follow the Baskin-Robbins iOS app troubleshooting guide Here →

Baskin-Robbins Android App Issues and Solutions

Fix Baskin-Robbins not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Baskin-Robbins app issues:

Force Stop the Baskin-Robbins App
1. On android, goto "Settings" » click Baskin-Robbins app. » click "Force Stop".

Update Baskin-Robbins to the latest version on PlayStore

Clear Baskin-Robbins App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Baskin-Robbins app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Baskin-Robbins.

Fix Baskin-Robbins unable to contact server/ Baskin-Robbins internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Baskin-Robbins » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Baskin-Robbins » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Baskin-Robbins on android.

Solve Baskin-Robbins black/white screens issue on Android:

Follow the Baskin-Robbins android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Baskin-Robbins Inc, developers of Baskin-Robbins.

92.86% Contact Match

Developer: Baskin Robbins Mobile

E-Mail: [email protected]

Website: Visit Baskin-Robbins Website

68.42% Contact Match

Developer: LOKE loyalty apps

E-Mail: [email protected]

Website: Visit LOKE loyalty apps Website

About this app

Order cakes and ice cream, access exclusive deals and offers, and experience Baskin-Robbins® at your fingertips. Celebrate your next special occasion with a Baskin-Robbins® ice cream cake or Polar Pizza® Ice Cream Treat! We’ll remind you about upcoming birthday parties, anniversaries, play dates, or any other reason you find to celebrate. Ice cream emergency? We get it. Trusted by over 4 million ice cream lovers, the Baskin-Robbins® mobile app is here to help you sweeten every moment. Customize with your favorite ice cream flavor and cake flavor, and place your order right in BaskinRobbins . Add your existing Baskin-Robbins® gift card, scan at the register, and enjoy. No existing gift card? Download today and enjoy a free regular scoop when you sign up for mobile deals. No problem – add and manage virtual gift cards directly through BaskinRobbins . At Baskin-Robbins®, we believe there’s always a reason to celebrate. Instantly send mobile gift cards to the people who matter most. Exclusive access to the latest & greatest updates, coupons, and deals. Stay on top of our favorite events and holidays, or create and manage your own. Finding the closest Baskin-Robbins® is always just a tap away. Choose a design in BaskinRobbins , then text or email to make someone’s day. Enjoy a faster checkout experience. Get the (ice cream) party started.