Culver's app not working? crashes or has problems?

Culver's Status

Published by Culver's

Culver’s app now has a fresh new look! Enjoy an enhanced experience finding
your Culver’s cravings on the go. • MyCulver’s: Sign into your
MyCulver’s account and customize your Culver’s app experience.

I have a problem with Culver's

Are you having issues? Select the issue you are having below and provide feedback to Culver's.

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 7 Comments

By Marie Perez 8 months ago

I've tried for days with my different receipts. It won't accept ANY of them.

By Jennifer Brauch 8 months ago

I’m unable to enter code from receipt for survey. Will not give me alpha characters to enter only numbers. There’s only 15 digits not 18. So how do I enter the info for the survey to receive the free cone?

By Kent Robson 8 months ago

18 digit doesn't work!!!!!! Can't enter my 18 digit to get free cone.!!!

By Don baker 9 months ago

Way to slow 18 to 20 minutes to get food

By Kenneth W Lewis 9 months ago

Your tell culvers website where I am trying to enter the 18 digit code will only accept 15 digits and no more. Then it tells me that my submission is in error because it will not accept all 18 digits. Help!

By Zelma Riddick 10 months ago

Tellculvers.com survey number entry not working. Please fix!!!!

By Jim Kelsey 1 year ago

the tellculvers.com site not working. Will NOT take the full 18 numbers for the survey. First time in years that it has not worked.

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Common Culver's Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Culver's app on iOS and Android devices. Solve all Culver's app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Culver's iPhone Issues and Solutions

Culver's iOS app crashes, not working, errors
Culver's iOS app network issues
Culver's on iOS has black/white screen

Culver's Android App Issues and Solutions

Culver's has errors/crashing/not working
Culver's server network connectivity issues
Culver's has black screen

Culver's iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Culver's app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Culver's app crashes or not working on Iphone (iOS):

Close and restart the Culver's app on iPhone
Update Culver's app to the Latest Version for iOS
Uninstall and reinstall Culver's iPhone app
Update your iPhone to the latest iOS version

Fix Culver's on iPhone unable to connect to server/internet connection issues::

To resolve Culver's network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Culver's black/white screen (blank screen) on iPhone:

Follow the Culver's iOS app troubleshooting guide Here →

Culver's Android App Issues and Solutions

Fix Culver's not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Culver's app issues:

Force Stop the Culver's App
1. On android, goto "Settings" » click Culver's app. » click "Force Stop".

Update Culver's to the latest version on PlayStore

Clear Culver's App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Culver's app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Culver's.

Fix Culver's unable to contact server/ Culver's internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Culver's » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Culver's » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Culver's on android.

Solve Culver's black/white screens issue on Android:

Follow the Culver's android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Culver's, developers of Culver's.

Verified email

Contact e-Mail: [email protected]

20% Contact Match

Developer: Arby's Restaurant Group, Inc.

E-Mail: [email protected]

Website: Visit Culver's Website

54.55% Contact Match

Developer: GOGovApps, Inc

E-Mail: [email protected]

Website: Visit GOGovApps, Inc Website

About this app

Find the Culver’s location nearest you to get restaurant information, driving directions, hours, Flavor of the Day and more. • Flavor of the Day: Never miss your favorite flavor of Culver’s creamy and, oh, so decadent Fresh Frozen Custard. Save your favorites and see the flavor forecast so that you can plan ahead. • Menu & Nutrition: From cooked-to-order ButterBurgers to handcrafted creamy Fresh Frozen Custard sundaes and Concrete Mixers®, there’s a lot of menu to love. Plus, receive news about tasty offers and promotions. • Find a Culver’s: Our signature ButterBurger® and Fresh Frozen Custard are always worth the trip. Enjoy an enhanced experience finding your Culver’s cravings on the go. • MyCulver’s: Sign into your MyCulver’s account and customize your Culver’s app experience. Even find nutritional and allergen information when you’re on the go. • We Love to Hear from You: How can we help? Culver’s app now has a fresh new look! Easily save your favorite Culver’s locations and Flavors of the Day. If you have any feedback, tech issues or questions about the new app experience, let us know at iphone@this app. com. Submit restaurant feedback right from Culvers and let us know how we’re doing. Note: Please be aware that continued use of GPS running in the background can dramatically decrease battery life.