Wegmans app not working? crashes or has problems?

Wegmans Status

Published by on 2024-01-09

Make grocery shopping easier with the Wegmans app! We offer delivery, curbside
pickup and in-store shopping for all the ways you shop. Build your shopping
list, easily find items by aisle in your local store, browse hundreds of
delicious recipes, and get personal recommendations for meals and products based
on what you purchase most.


I have a problem with Wegmans

Are you having issues? Select the issue you are having below and provide feedback to Wegmans.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
700.0%

Connection
50.0%

Not working
50.0%


Reported Issues: 14 Comments

By Lori   4 months ago


The mobile app for Wegmans isn’t working, i try to type an item in search bar and hit enter and it just jeeps searching, the wheel just spins.

By Guy   6 months ago


Can open app fine but when I search to add an item it just keeps searching with a spinning arrow and no items appear? For three weeks???!!

By Maureen H Barnes   6 months ago


App not working on iPhone 13 Pro

By Michael   7 months ago


APP NO LONGER WORKING. TRY TO OPEN IT STATES OOPS SOMETHING WRONG. DELETED AND REINSTALLED. NO HELP PLease advise have had the app along time

By Jeffrey Bankos   8 months ago


When using the app on my iPhone 13 pro max, the app opens and seems to function fine, but when I click on the search bar the screen goes black and the app is unusable. I have to clear the app from memory/open app list before I can use it again.

By Carol Weinman   8 months ago


When I tried to use my app I was alerted that it needed to be updated (which I did); however, I’m still getting the same message & unable to open it. The updates in the App Store says that the Wegmans app update is complete. My meals 2 go app is working, however.

By Patricia   1 year ago


Having a problem with pickup. The Wegman's app works fine until I get to the pickup parking space and when I click the link to let them know I am there, instead of getting the "I am here ready for pickup, and the minutes countdown", I am sent back to Wegman's shopping. I have to call the number on the sign in order to let them know to bring out my groceries. This has happened the last three times I ordered for curbside pickup. I order on my home computer and pickup with my iphone and it has worked beautifully since I started buying groceries from Wegmans this way in 2020 until recently. I am always logged in on both devices. Please fix this as it seems to take quite a bit longer for them to bring out my order when I have to call them.

By Paul   1 year ago


Can not scroll in the app to see my list or items. It’s like the screens are frozen

By Anita Phillips   1 year ago


It keeps telling me to login when I try to clip digital coupons or it says no digital coupons available despite the item saying digital coupon available. Please fix. I would like my Wegman Insider freebies. Thank you!

By Patricia Mistretta   1 year ago


My Wegmans app won’t search for items. How can I fix it?

By Margaret Murphy   1 year ago


I can shop and add items to my grocery list, but cannot checkout. I have contacted Instacart who says it’s a Wegmans problem and contacted Wegmans with NO resolution.

By Renee Nutting   1 year ago


The Search option isn’t working when in the Shopping List

By Kate Fedor   1 year ago


App will not find nearest store. It continues to tell me to enable location services, but I have access enabled in my iPhone settings.

By Olivia Kim   1 year ago


I cannot login to the app to get my grocery’s scheduled to be picked up. I have tried for 2 days and deleted the all and reinstalled it and it still reads: Oops AADB2C: Customer ID f064df19-49a7-4ba3-99a9-c24a3fd54663 not found in Customer Api. It’s frustrating because I don’t live close to a Wegmans so if I can’t order my grocery’s to be picked up or I can’t shop at Wegmans because i don’t have the time to shop myself. Please fix this so I can stay shopping there again.


Common dislikes about Wegmans app

- Previously in stock items will completely disappear from my grocery list if they become temporarily out-of-stock before my list is shopped

- New version of the app is extremely slow to load

- Search prioritizes Wegmans store brand products before other products the store carries

- Cannot edit items in bulk

- Removed the feature that let you say you don’t want your items replaced if they’re not available

- Will still get an item that you didn’t want in your groceries when your preferred item is unavailable



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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wegmans Food Markets, developers of Wegmans.


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Developer: Wegmans Food Markets, Inc.

E-Mail: [email protected]

Website: Visit Wegmans Website

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Developer: Wegmans Food Markets, Inc.

E-Mail: [email protected]

Website: Visit Wegmans Food Markets, Inc. Website



About this app

Build your shopping list, easily find items by aisle in your local store, browse hundreds of delicious recipes, and get personal recommendations for meals and products based on what you purchase most.  Our this app employees will shop your Curbside Pickup order with care and load it in your car when you arrive at the store.  We offer delivery, curbside pickup and in-store shopping for all the ways you shop.  Plus, save on items across the store with your Shoppers Club digital coupons!  Make grocery shopping easier with the this app app!  Simply sign in to place an order.  Delivery is powered by Instacart and lets you enjoy the convenience of groceries at your door. 



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