Riide app not working? crashes or has problems?

Riide Status

Last Updated on 2023-10-09 by Riide

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User reports:
No current problems

User reports 0

Summary of Riide Problems 🔥

- Complained about having to come from across town and take a toll road

- Had to pay with credit card even though prepaid

- Did not clear one of the transactions out later in the day

📋 2 Reported Issues:

Richard Valenti 2022-12-05

My Riide app stopped working. It is asking for a mobile device number. Every attempt to enter the number I receive a message … “Something went wrong, please try again” I deleted the app and re-installed it but the problem remains

Jeff Herman 2022-09-21

Just downloaded the app. Upon initial use the app asks for a mobile device number. Every attempt to enter the number I receive a message … “Something went wrong, please try again”

Showing 1-2 of 2 reported issues:

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Common Riide Problems & Solutions. Troubleshooting Guide

Table of Contents:

Riide iPhone Issues and Solutions

Riide iOS app crashes, not working, errors
Riide iOS app network issues
Riide on iOS has black/white screen

Riide Android App Issues and Solutions

Riide has errors/crashing/not working
Riide server network connectivity issues
Riide has black screen

⚠️ Troubleshoot | Fix Now in One Click

Riide iPhone Issues and Solutions

How to fix Riide app crashes or not working on Iphone (iOS):

Close and restart the Riide app on iPhone
Update Riide app to the Latest Version for iOS
Uninstall and reinstall Riide iPhone app
Update your iPhone to the latest iOS version

Fix Riide on iPhone unable to connect to server/internet connection issues::

To resolve Riide network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Riide Android App Issues and Solutions

Fix Riide not working on Android, crashes, errors or is unresponsive:

Force Stop the Riide App
1. On android, goto Settings » Riide » click [Force Stop]

Update Riide to the latest version on PlayStore

Clear Riide App Cache and Data:
1. On android, goto Settings » Apps » Riide » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Riide.

Fix Riide unable to contact server/ Riide internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Riide » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Riide » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Riide