Company Name: Riide
About: Riide is your local global taxi app.
Hail a taxi in just 2 taps, get picked
up by a local driver and enjoy a safe trip to your destination.
Listed below are our top recommendations on how to get in contact with Riide. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Riide. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Riide
Contact e-Mail: [email protected]
E-Mail: [email protected]
Website: π Visit Riide Website
Privacy Policy: https://riide.co/privacypolicy/
Developer: Riide
https://www.facebook.com/Drivenbyriide
https://twitter.com/drivenbyriide
by Soing B. Massung
I honestly am trying to be patient and nonjudgmental with interaction with this application and personal experience utilizing the "services"; however it is of my opinion that there is a HUGE deficit in COMMUNICATION and meeting the expected results. The "must haves", "needs", "severity", and "priorities" have been clearly defined and reported, and based on comparative comments and reviews whom ever is doing the tracking are capturing the details are almost certainly spot on. The major deficits are in the "service level performance and overall delivery of service", because the end user is not efficiently nor effectively achieving successful results. Continued mismanagement, lack of communication, and disregard will surely prove and continue to be a objectives dividing the balance between Cost+Benefits vs Waste+Ineffective Infrastructures.
by JLeekenobi
I prebooked a cab using this app because itβs what the website of the cab company Iβm used to booking through had me do. When the driver arrived the next day he was complaining how he had to come from across town and take a toll road to get to me. When the ride was complete he had me pay with my credit card even though I prepaid. He assured me if I got double charged he would clear one of those transactions out later in the day. He never did. Donβt waste your time and money with this one
by Paul47457
Booked a taxi to take my girlfriend home so I could have a drink instead of drive her home myself. Half an hour later (after said drink!) the taxi driver phoned and said the cost would be Β£85, instead of the Β£55 the app had said. Talk about bait and switch!! π€ He said it was because he was starting in Oxford and would have to drive to my house first. There is absolutely no reason the app could not have calculated that - I clearly stated the pick up and drop off points. This would absolutely not have happened with Uber. Appalling service.
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