ADIB Mobile Banking Reviews

ADIB Reviews

Published by on 2026-02-13

🏷️ About: The ADIB Mobile Banking app gives you the freedom to manage your money on the go. View all your accounts at a glance, pay your bills, send money to your family & friends, pay your bills, recharge your phone & Salik credit, apply for financing and much more! Features include: · A timeline of all your account transactions · Transaction detail with a single tap · Enhanced security - Login with Touch ID or Face ID · Abil.


       


Is ADIB Safe to Use?

We Investigate the app owner's website (Adib.ae), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
69.9%

😎 Positive experience
30.1%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 21,185 combined software reviews.

Is ADIB Safe?
ADIB Mobile Banking appears generally safe, but use with caution.
30.1/100

  Safety Analysis »»

Is ADIB Legit?
ADIB Mobile Banking appears legitimate, though exercise caution.
30.1/100



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
Worst app in banking history

Despite the claims that it will do this and that and the new options which will make life easy, i think they gave it to a beginner programmer to practice on us, ADIB doesn’t work at all after downloading it, i have the latest iOS version and whenever I open ADIB and enter my pin ADIB just closes and disappears from the screen, I thought it was my device that is faulty, but few friends had the exact same issue on apple device, and on devices other than apple, it is as useless when it comes to updating documents, this app should test their apps before torturing us with it.

Need an Accountant to Track ADIB

this app app and web do not allow easy tracking of debit and credit transactions. It is extremely difficult to track transactions. Charges appear on my sms notifications that are not reflected in ADIB /web transactions history. You really need a full time accountant to track this app transactions! You don’t have to reinvent the wheel, hundreds of banks are doing it right, just learn from best practices.

Activation Problem

Each time I change my mobile I have to call this app to activate my application
Didn't like it each time i have this problem
They should do it like Dubai islamic Bank never have an issue with their application they're excellent.

Not a customer friendly bank

After long thought I decided to part ways. Main reasons are as follows:
- ADIB is very hard to use.
Not to mention asked for a. Personal video to “”verify “ it was me using ADIB !!!!! Of course it’s me.
I am seriously concerned about this bank privacy practices.
- Not flexible. It takes ages to get anything done.
- it feels like they are doing me a favor I don’t know if you feel it too ;)
- the entire vibe is just very admin heavy this is ok for 1990 but we are past 1990’s

Two stars because some of the employees are really good.

Where is the payment option !!!!

This application doesn’t include the payment option which help us to pay our phone bills ...

Needs update

Account photo editing option

Return the AC photo option please!!!!!

Updating my review for the same reason.
Keep the account photo option as it’s important for the parents as their kids accounts are linked and again it’s easier to have the picture next to each account. ADIB is amazing and easy to use but I gave it 3 stars because they removed an option which was so efficient to have. The account photo editing option. As I have my kids account linked to mine, it was easier to have their pictures next to their account number so I don’t have to go back to my notes to know the account belongs to who… and now with the last update they removed this option!!!!! MAY YOU PLEASE RETURN IT AS IT WAS A LIFE SAVER… Thank you…

Latest update issue

I have been trying to upload my documents or scan my documents to upload my phone is screen is small I want to scan the id but I can’t do anything about it also it keeps saying something went wrong.

Almost give you 2 stars because it can’t read new EID

Luckily I tried again ADIB before writing this review :). This version working find with me now. Last month I tried to update my new EID, and ADIB didn’t recognize it.

Best banking app ever not only in UAE

I’m an international customer
I have accounts in Europe, US and Dubai ! And this bank this app app is like the best app ever! I’m shocked of the amount of work they are putting in it

New version update issue

I’m trying to update, as requested, but in vain.

Amazing

I had troubles for paying to my dads meds, bow its smooth, quick and veeeeeery easy. Thank you this app

Excellent App

The most user friendly app I have used
Thank you for your support to your clients

Mohammed

Perfect new app ... It’s totally different from the old-boring one..

I just advise to keep only ONE this app mobile app as the old one still active and this may cause confusion for some customers.

Great app! Very easy to use!

Very intuitive and easy to use. Great features such as freeIng card, sharing payment details etc.

Complain

Most of the time it’s jamming and when we ask for opt it takes so long

Made my life easier

this app added comfort to my life by making almost all the transactions doable through their application without any complications or wasted time. By far, dealing with this app is my best banking experience.

Was a great App but now complicated

Before update was so smooth, now so many windows and clicks.

Your app was successful because it was easy. Don’t copy other banks. Simple is good. Minimize friction

Easier banking experience with this one app

My favorite banking app. Easy to use and has many services that customers can use through ADIB ! Makes like easier. Thanks.

One star

I entered the right information and still telling me that I am wrong. When I reached the agree of terms and conditions, it told that we try that later. I gave it many tries and still gives the same message.

Very good app and easy to use

Very good app and easy to use if you can add more services



Is ADIB Safe? 🙏

ADIB Mobile Banking appears generally safe, but use with caution. JustUseApp Safety Score for ADIB is 30.1/100.
This assessment is based on our NLP analysis of 21,185 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

87.8% of users say app is safe 👍
87.8%

7.2% of users have some concerns ⚠️
7.2%

5% of users say app is risky 🚨
5%


Is ADIB Legit? 💯

ADIB Mobile Banking appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for ADIB is 30.1/100 .
This conclusion is based on analysis of 21,185 user reviews.

🔏 Privacy & Data Safety

ADIB collected the following data from you:

  • Data Used to Track You:
    • Usage Data
  • Data Linked to You:
    • Contact Info
    • Identifiers
  • Data Not Linked to You:
    • Financial Info
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics



How was your experience with ADIB Mobile Banking? Post a Review




Features

The ADIB Mobile Banking app gives you the freedom to manage your money on the go.

  Contact Support
Developer:
ABU DHABI ISLAMIC BANK

Contact e-Mail:

Website: