Mevo app not working? crashes or has problems?

Mevo Status

Last Updated on 2020-01-08 by Vimeo, LLC

I have a problem with Mevo

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

42.9%

Something else

42.9%

Not working

14.3%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 3 Reported Issues:

Jeffrey Smith 2022-11-17

We just want to record and edit later. The app is not working unless I have a wifi signal, our church has no wifi. The MEVO99 hotspot is not showing up so I am only able to blindly record with the camera without the app. Something not working with the hotspot. It worked once but the hotspot no longer shows up on my IPAD or IPhone. Continues to look for a wifi signal when there isn’t one. We do not livestream, just record and edit later

Amanda Toler 2022-09-29

Our church uses a Mevo camera for our services. We have been using since March 2020. It was working fine. We were able to do static shots without any problems. Then tin the middle of last year 2021, something happened. We were still able to use the camera, but we couldn't do any static shots. Then we noticed the app on our iPad would go back to the start of the app but still record. When it does this we can't get back on the app. What could have caused this? Is it a Bluetooth issue? Please help!

Calvin Eggleston 2022-06-25

My Mevo won't boot up. I turn it on and right in the boot-up process it will turn itself off. Please help! Does it have a battery taht needs changing? Any thoughts?

Showing 1-3 of 3 reported issues:

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Common Mevo Problems & Solutions. Troubleshooting Guide

Table of Contents:

Mevo iPhone Issues and Solutions

Mevo iOS app crashes, not working, errors
Mevo iOS app network issues
Mevo on iOS has black/white screen

Mevo Android App Issues and Solutions

Mevo has errors/crashing/not working
Mevo server network connectivity issues
Mevo has black screen

⚠️ Troubleshoot | Fix Now in One Click

Mevo iPhone Issues and Solutions

How to fix Mevo app crashes or not working on Iphone (iOS):

Close and restart the Mevo app on iPhone
Update Mevo app to the Latest Version for iOS
Uninstall and reinstall Mevo iPhone app
Update your iPhone to the latest iOS version

Fix Mevo on iPhone unable to connect to server/internet connection issues::

To resolve Mevo network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Mevo Android App Issues and Solutions

Fix Mevo not working on Android, crashes, errors or is unresponsive:

Force Stop the Mevo App
1. On android, goto Settings » Mevo » click [Force Stop]

Update Mevo to the latest version on PlayStore

Clear Mevo App Cache and Data:
1. On android, goto Settings » Apps » Mevo » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Mevo.

Fix Mevo unable to contact server/ Mevo internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Mevo » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Mevo » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mevo