Selfridges Reviews

Selfridges Reviews

Published by on 2021-09-08

YOUR POCKET-SIZED SELFRIDGES The iOS app puts the extraordinary world of
Selfridges at your fingertips with personalised style inspiration from the
brands you love and insider alerts about unmissable events at your nearest
store. Why use the Selfridges app, you ask? Well, here are a f...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Selfridges Reviews


  • By

    It’s hard to place an order

    This is my first time ever placing my order and it was impossible. I had to do it at least 5 times. In the future, if you’re from the United States of America, call your credit card issuer and let them know that you are placing an order from another country so you don’t get your credit card blocked by the issuing bank.





  • By

    One of the best shopping apps!

    I love Selfridges! I love that i can get deliveries abroad and that with their Selfridges plus, one can get free delivery all year long. I just have a small concern over more recent updates where my Wish list always seems to reset and i cannot always remember what I wanted to buy. Other than this great app!


  • By

    Fatima q8

    Every was great except for when trying to fill in the required fields for name and address and so on. Whenever I type the whole page restart which was very annoying ..


  • By

    Great app but needs improvement

    Really great app and use it all the time! Just needs improvement in the wish list section as it glitches a lot as in items you have deleted will come back and in multiples. Also the limit on the wish list needs to be extended. Hopefully they will be fixed in a newer update


  • By

    Unbalanced app

    Sometimes in the cart they give me almost 0 import duties on my orders and then after a few days they charge me again with duties! Or i discover that there are actually PLENTY OF IMPORT DUTIES lying under the actual price when i go to checkout. I don't know i thought they would control their prices a little bit but they didn’t.


  • By

    Slow app

    Extremely slow speed on app and melts under heavy usage as it did the day the sale was announced. And keeps giving error messages around adding to the basket for USA customers.


  • By

    Problems on return

    This app has a problem of making a return! When I try to go back to look into the items I wanna return it’s always says it can’t load the details of the items! And once u requested for the return they attached the return label for just once...if u don’t print it at the moment then u won’t able to go back and find it again!! That make it so hard to make a return!





  • By

    Adooooore this site and app

    I loooove this site , the order arrives very fast through DHL without shipping fees 😱 very very pretty packaging i fell every time i get my order from you that im getting a Present Thank you for everything


  • By

    The worst customer service ever

    The app is okay, besides I was always having tousle to review my order history. However, their customer service is just terrible. I bought something before as a present for my boyfriend’s birthday, Selfridges sent out the wrong item and wouldn’t resend the correct one until they receive my return. When I actually returned it, the thing I originally bought was out of stock...


  • By

    Quick delivery and good prices 👌🏼

    Perfect but better if they can deliver every item not specific items


  • By

    Quiet poor programming

    Till these date, I have to say the website programming is really outdated for high volume online consumer capacities compared to most of online shopping apps. It takes long to respond, webpage occasionally collapses. Information is not loaded properly, etc.


  • By

    App not worthy of Selfridges’ name

    A very frustrating app. There are frequent issues adding items to your basket and often items show as available only they can’t be bought. The ease of accessing tracking data is clumsy. Please do more to sharpen the interface between your inventory system and the app.


  • By

    My favorite 🧡⭐️

    Thank you for such great online store that offers a variety of products and brands that one’s needed. Hopefully all products such as van cleef and bose (electronic) include in delivery to SA.


  • By

    The application is slow

    It is my favorite application but slow and needs improvement


  • By

    QUITE a Bad App

    This app is quite bad. 80% of the time, it tells me there is an error in accessing my shopping cart. Same for trying to browse through products. It works about 20% of the time, enough to keep me hoping it’ll work well enough just this once for me to place an order with it. Hasn’t happened.



A better way to Contact apps


You can now contact Selfridges customer service directly
via Email using our new site - AppContacter.com

Contact Selfridges directly


Is Selfridges Safe?

Yes. Selfridges is very safe to use. This is based on our NLP (Natural language processing) analysis of over 6,194 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Selfridges Is 43.8/100.


Is Selfridges Legit?

Yes. Selfridges is a totally legit app. This conclusion was arrived at by running over 6,194 Selfridges User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Selfridges Is 43.8/100.


Is Selfridges not working?

Selfridges works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with Selfridges? Report Issue

Leave a comment:



Why should I report an Issue with Selfridges?

  1. Pulling issues faced by users like you is a good way to draw attention of Selfridges to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Selfridges customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Selfridges.


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