Contact Selfridges Support
Company Name: Selfridges Retail Ltd
About: Selfridges is a chain of department stores that offers clothing, shoes, bags, and much more for men
and women
Headquarters: London, England, United Kingdom.
Selfridges Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: android@selfridges.com
Website: 🌍 Visit Selfridges Website
Privacy Policy: https://www.selfridges.com/GB/en/features/info/privacy-cookie-policy/
Developer: Selfridges Retail Ltd
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3 Most reported problems 😔💔
App does not let you pay with PayPal!
by I Like Turtles777
Every time I try to place an order on the app through PayPal, my payment is confirmed via PayPal but I am never sent an order confirmation. This is not an issue on the Selfridges website. I only buy using PayPal so it is annoying that I can only add items to my cart on the app and then go to the website to actually place the order. Please fix this issue
Problems on return
by FBunny🐰
This app has a problem of making a return! When I try to go back to look into the items I wanna return it’s always says it can’t load the details of the items! And once u requested for the return they attached the return label for just once...if u don’t print it at the moment then u won’t able to go back and find it again!! That make it so hard to make a return!
The worst customer service ever
by _情人梅
The app is okay, besides I was always having tousle to review my order history. However, their customer service is just terrible. I bought something before as a present for my boyfriend’s birthday, Selfridges sent out the wrong item and wouldn’t resend the correct one until they receive my return. When I actually returned it, the thing I originally bought was out of stock...
Have a Problem with Selfridges? Report Issue
Why should I report an Issue with Selfridges?
- Pulling issues faced by users like you is a good way to draw attention of Selfridges to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Selfridges customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Selfridges.
