Selfridges app not working? crashes or has problems?

Selfridges Status

Published by Selfridges Retail Ltd on 2023-12-11

YOUR POCKET-SIZED SELFRIDGES The iOS app puts the extraordinary world of
Selfridges at your fingertips with personalised style inspiration from the
brands you love and insider alerts about unmissable events at your nearest
store. Why use the Selfridges app, you ask? Well, here are a few good
reasons… - Create your own personal new-in feed for your favourite brands and
categories - Be the first to know about new designers.

I have a problem with Selfridges

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Most reported problems

Reported Issues: 1 Comments

By Mimi Wu 2 months ago

App always crash on iPhone 17.2.1 software.

Common dislikes about Selfridges app

- Difficult to place orders

- Import duties are not always clear

- Wish list resets

- No order confirmation sent

- Can only add items to cart on app, must go to website to place order

- Problem with making returns

Have a Problem with Selfridges? Report Issue

Common Selfridges Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Selfridges app on iOS and Android devices. Solve all Selfridges app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Selfridges iPhone Issues and Solutions

Selfridges iOS app crashes, not working, errors
Selfridges iOS app network issues
Selfridges on iOS has black/white screen

Selfridges Android App Issues and Solutions

Selfridges has errors/crashing/not working
Selfridges server network connectivity issues
Selfridges has black screen

Selfridges iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Selfridges app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Selfridges app crashes or not working on Iphone (iOS):

Close and restart the Selfridges app on iPhone
Update Selfridges app to the Latest Version for iOS
Uninstall and reinstall Selfridges iPhone app
Update your iPhone to the latest iOS version

Fix Selfridges on iPhone unable to connect to server/internet connection issues::

To resolve Selfridges network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Selfridges black/white screen (blank screen) on iPhone:

Follow the Selfridges iOS app troubleshooting guide Here →

Selfridges Android App Issues and Solutions

Fix Selfridges not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Selfridges app issues:

Force Stop the Selfridges App
1. On android, goto "Settings" » click Selfridges app. » click "Force Stop".

Update Selfridges to the latest version on PlayStore

Clear Selfridges App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Selfridges app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Selfridges.

Fix Selfridges unable to contact server/ Selfridges internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Selfridges » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Selfridges » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Selfridges on android.

Solve Selfridges black/white screens issue on Android:

Follow the Selfridges android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Selfridges Retail Ltd, developers of Selfridges.

100% Contact Match

Developer: Selfridges Retail Ltd

E-Mail: [email protected]

Website: Visit Selfridges Website

About this app

The iOS app puts the extraordinary world of this app at your fingertips with personalised style inspiration from the brands you love and insider alerts about unmissable events at your nearest store. With access to women’s clothing, men’s clothing, beauty, gifts, homeware (and much more! ), we’re bringing you a pocket-sized luxury shopping experience like no other. Why use the this app app, you ask? - Swapping between devices? - Select Click & Collect and pick up your order from any of our four stores, seven days a week. With the this app app, you’ve got the world’s best department store in the palm of your hand. So, what are you waiting for? Download Selfridges now.