theCut app not working? crashes or has problems?

theCut Status

Published by theCut Inc on 2024-01-08

theCut is a mobile platform for barbers and clients modernizing the barbershop
experience. Barbers: - Setup your profile to get discovered by new clients &
grow your business - Invite your existing clients & build stronger customer
relationships - Manage your appointments and schedule in one place - Accept
mobile payments and get your funds instantly - View stats and insights about
your business Clients: - Find your barber o.

I have a problem with theCut

Are you having issues? Select the issue you are having below and provide feedback to theCut.

User reports:
App has problems

User reports 8

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

100.0%

Crashes

50.0%

25.0%

Not working

25.0%

Reported Issues: 8 Comments

By Hikaru 1 month ago

When I try and book an appointment right now, it says no availablility left and it continues for years with no availability. For the day that I’m booking it was showing availability a minute ago but now none.

By Emmanuel 5 months ago

Can’t login sign up just say forbidden

By David Kerr 7 months ago

Keep getting network issue

By Leonidas 11 months ago

App will not open

By DJ 11 months ago

App won't open

By Mcrae Willis 11 months ago

App will not open.

By Justin 11 months ago

App won't open.

By daeshawn jackson 1 year ago

Won’t allow me to enter in payment method.

Common dislikes about theCut app

- Loopholes that create a poor experience for the customer

- Barbers can double-book appointments

- Site is a bit of a catch-all

- Some barbers have 5-star ratings when they provide 1-2 star work

Have a Problem with theCut: #1 Barber Booking App? Report Issue

Common theCut Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot theCut app on iOS and Android devices. Solve all theCut app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

theCut iPhone Issues and Solutions

theCut iOS app crashes, not working, errors
theCut iOS app network issues
theCut on iOS has black/white screen

theCut Android App Issues and Solutions

theCut has errors/crashing/not working
theCut server network connectivity issues
theCut has black screen

theCut iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever theCut app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix theCut app crashes or not working on Iphone (iOS):

Close and restart the theCut app on iPhone
Update theCut app to the Latest Version for iOS
Uninstall and reinstall theCut iPhone app
Update your iPhone to the latest iOS version

Fix theCut on iPhone unable to connect to server/internet connection issues::

To resolve theCut network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix theCut black/white screen (blank screen) on iPhone:

Follow the theCut iOS app troubleshooting guide Here →

theCut Android App Issues and Solutions

Fix theCut not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent theCut app issues:

Force Stop the theCut App
1. On android, goto "Settings" » click theCut app. » click "Force Stop".

Update theCut to the latest version on PlayStore

Clear theCut App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "theCut app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch theCut.

Fix theCut unable to contact server/ theCut internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click theCut » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got theCut » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch theCut on android.

Solve theCut black/white screens issue on Android:

Follow the theCut android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at theCut Inc, developers of theCut.

100% Contact Match

Developer: theCut Inc.

E-Mail: [email protected]

Website: Visit theCut Website

75% Contact Match

Developer: In the cut barbershop

E-Mail: [email protected]

Website: Visit In the cut barbershop Website

About this app

this app is a mobile platform for barbers and clients modernizing the barbershop experience.