theCut Reviews

Downloaded this during the middle of the COVID-19 shutdown and when barbers started opening up I thought this might be a nice time to find a local barber. I entered my cc info and made a profile and found one really close. Set up a time thru the schedule section and the barber listed pay upfront (should have known at this point) and drove to the appointment. I had spoken to someone on the phone before. When I arrived at a nowhere destination I called to no answer but got a rude text back and an explanation they were out of state, not yet moved here, tough luck. I called my bank and luckily they stopped the payment but I’m looking theCut has no contact number only an email to email issues about (red flag #5000) I did so telling them I had been scammed immediately and received an email telling me they would remove my account and contact me once that was complete. Still have heard nothing back. theCut itself could be legit but any business that has no contact phone number or customer service beyond an email...lesson learned. Stay away from theCut, use google search for barbers near you. Still waiting to hear back from theCut email support...Regret this 100%

I find that apps like the Cut are cool, but there are several loopholes that create a poor experience for the customer. First, I had a barber who recently had me book an appointment that he neglected to confirm via the system, although he confirmed the appointment in our chat. He double-booked and despite my having arrived for my appointment on time, he pushed me off on a barber whose work I had never seen, who gave me one of the worst cuts of my life. I sent him a bot afterwards to voice my complaints and he declined the original appointment, which wouldn’t allow me to tell this story.

I also find that this site is a bit of a catch-all, which is pretty terrible for the customer. Some of these barbers have 5star ratings when they provide 1-2star work, which does not make for a pleasant experience for customers. I’m likely not going to use theCut again since each time I’ve chosen a barber through theCut , I get less than what I am paying for.

Hello developers! I’m not the talkative type so really short and sweet; your app is convenient, but man is it slow to the touch. Your 30 day free trail? Bogus, it was going well until some recent options just failed to continue to work before the trial expiration date. Like your manual appointment log. Also I’ve received at least 5 5* reviews and no new clients via this app app. Also more clients of mine are experiencing booking issues. Your app at this point is a lagging, malfunctioning appointment book. It’s been a few days now and I’ve reached out to your “support” team. Still haven’t gotten a response. My friend hyped theCut up before I finally downloaded it via this app app referral and he nor I have received any new account credit for anything. I guess this wasn’t short and sweet.

Really liked your app. The one thing that’s missing is the ability to edit appointments. Example if someone books for a haircut and then decides they only want a shapeup, because sometimes clients change their mind. I can’t edit that appointment to reflect the change. I have to cancel the appointment and book another one, which is irritating. It would really nice to be able to edit services and price in the appointment. I occasionally give discounts from time to time and I’d like to be able to adjust the price. I don’t want to have to create a new appointment or a new service for it. Not having that flexibility is a big thing for me. I’d love to comeback, hopefully after those are updated.

I like theCut because it makes it easier for me to set up my appointments with my barber. Especially when I’m at work and can’t make a call or it’s after hours. The only issue that I’m seeing with is app. There is no social media button. Making a new account for most people is a barrier to entry. “Like downloading a new app”. Creating a new password is something people don’t like to generally do or they forget their passwords. For example, adding a Facebook button would raise usability. By how much?. That I don’t know but it should raise engagement / participation. In the amount of time that it will take a a person to fill in there password they’ll already be signed up and ready to go.

Love theCut I just have a suggestion or two.
Allow barbers to charge cancellation/No Shows without having to only accept cards from clients as payment, but when client signs up with theCut a valid card must be submitted. Also incorporate theCut with social media so people can book straight from Instagram or Facebook. My co worker uses another popular booking app and the business generated just from the book button on Instagram speaks for itself, once ppl see the cut on the gram they can then book without ever leaving Instagram. Also if we could send out promo codes or deals to our clients via message blast or selective blast would be awesome Great scheduling app and is very user friendly keep up the good work and I look forward to the positive changes ahead.

I’m a barber and theCut is making my life much easier. But definitely needs an option for the barber and client to edit an existing appointment. As opposed to having to cancel and reschedule. To begin it makes me get more notifications than I’d like usually 3 sometimes more with them booking then potentially canceling to make a change and rebook again. Then it also makes clients nervous who have closed to use mobile pay thinking they might get charged twice….. Calendar integration is a must! Besides the control over notifications. I use an Apple Watch and I like to peak at whos next often without using my phone. I can’t do that with only theCut calendar but which forces me to go into theCut to see who’s next. Lastly main page can be cleaned up a bit. Outside of that good job 👍🏽

Hey guys love theCut just a few thing I wanna suggest. I think you all should develop some type of mobile pay where you can get your money instantly like Cashapp.. I been waiting on my bank to be verified and now that it has finally my money is still not on there.. it’s still a lengthy process even with the updates .. Should get with cash app or something so it can be instant.. Second.. it would be nice if with the clients info if they last minute cancel and you charge them your cancellation fee and the card declines, that you can block them from booking until that cancellation or no show fee is honored and fulfilled.. and that’s the only way that can book again.. thank you. One more thing can I get a shoutout or something or a feature lol .. y’all have my support even if you start charging

theCut. Is awesome and very user friendly fir both client & barber. Just wish the appointment cancelation & no show appointment options would be able to be accessed during anytime on theCut . As well as making it a lot easier to set up mobile payment options, because I put my own information to set it up and it tells me my information is wrong when I know for a fact it’s not. And it only gives so many tries and your locked out from that option. I hope they can get that fixed on theCut . That alone will cause trouble for clients and barbers specially sense we are living in a world where everyone uses mobile payments.

However I usually check my appointments the night before and on any opening time if you guys could give us an option to set a time limit on appointments. Meaning if I have full bookings from 8-5 but one opening from for example 2:30-3... So mentally I tell my self I have time to go to beauty supply store in between that time before proceeding.. then someone books the appointment without me knowing around 2:22 it's just last minute.

Lastly.. if instead of haircut time options only being increments of 15m, 30m, 45m
Placing our own times would be more accurate.
I cut a head in 22 min so it leaves me like a 5-8 min break between each cut. I'd love to cut straight through the day and even having my clients arrive early I still end up sitting down. Besides this theCut is great and conveinant thank you guys!

theCut is great only thing I don’t like that Booksy has is the set availability in the cut app that won’t allow me to keep my set schedule but flexible to adjust and open up a nee availability that lets clients see which calendars are open for the month . For example I only cut on Saturdays which my clients know because I work somewhere else . How ever when I’m off or free on certain days of the month I would have to unblock my availability on the set times and create a new availability on the fly which will not allow my clients to see any updates like Booksy which has set hours you can set and a calendar to to adjust frequently in real time where clients see.

I was unsure of what route I should go for managing my barber customers, and of course, booking and maintaining appointments. A friend of mine who I went to barber school with has been using theCut for quite a while now, and he recommended this app, with nothing bad to say.

theCut has been instrumental in my transition from a corporate-model barbershop to a booth rental opportunity. Managing appointments and customers is extremely straight forward, and the ease of use is second nature.

My customers have all loved how easy it was to download, create a profile, and quite importantly.. simple to find me as their barber and book all requested services.

Only small improvement I would make at this point is adding the ability to create profiles for customers that I book an appointment for personally. A profile will only be created if your customer downloads theCut and creates their own profile. It would be nice to be able to create a profile for the ones who don’t like downloading extra apps, or don’t use smart phones regularly. This would allow for taking notes on the customer for the next time they ask for an appointment.

Otherwise, this app is amazing, easy to use, user friendly, and I haven’t seen an app like this that is catered toward barbers, by barbers.

🤘💈
Chris Your Barber

I have been using this app app for about 2 years now and it’s hands down the most convenient scheduling app for barbers like myself with a huge clientele base. It’s user friendly, and saves so much time when it comes to scheduling appointments. I even invested in theCut when they offered it because I feel it’s a platform that is continually developing and will continue to grow. They are always updating theCut and listening to barbers input to make it better which I love!! So if you aren’t using this app app I highly recommend that you start, your clients will thank you for it!!

It’s honestly the only app for BARBERS. Finally an app with the right layout and the right theme that has a great processor using square. The money always ends up in my bank account and they were very helpful and patient with me despite my rude email out lash during the latest issue they had with SQUARE (sorry for that by the way) it’s the easiest, most user friendly app for booking appointments I’ve ever seen/used. I hope they thrive and prosper to the top of the industry and I feel all barbers should use theCut. My clients love it, I love it, and the support team has been nothing short of perfection and when it comes to customer service. The emails are personal and hand written by someone who read your email. Thank goodness it’s not some robot sending corny automatic responses. All in all theCut is one I would recommend to ANYONE.

WOW I am 36 years old and I’ve had my share of barbers. I’ve lived all over and I feel that I can tell a great barber from a bad one. In my 30s my hair just isn’t the same as it use to be obviously therefore I am extremely picky when it comes to having my hair cut. This guy is by far the best I’ve had. He drops everything he’s doing and listens to exactly how I want my haircut. He sincerely enjoys cutting hair and loves to see his finished product. He cares nothing about getting people in and out of his chair in a rush so at the end of the day he has the most cuts possible. He takes pride in cutting and as long as he is within 50 miles of me you can be sure to see me in his chair once a week. WOW!

Most men know that not all hair cuts are created equal. A simple fade is not so simple as it turns out. That is my typical cut but not all I have received at JR’s. Regardless of what cut I ask for, either for myself or my sons, it is always a perfect fade and we leave feeling like a million bucks. The boys enjoy going to the shop because the atmosphere is great and June treats them very well. My cut is always perfect and the price is unbeatable. I am
Military and the price is 8$, however I feel compelled to give much more because I remember all the times I have over paid for terrible cuts in the past. Thanks for being a reliable place, with good company and a hard working individual that does great work!

Before introduced to theCut I had could never take a break. I have kids and I was always rushing in and out the shop handling errands and trying to balance my time with my customers. My phone was always going off because people wanted to know how busy I was and what time would be best for them to come to the shop. It literally drove me crazy. One day a customer of mine sent me theCut and I decided to introduce it to all my other customers. I explained how they could book their own appointments and how they didn’t have to carry cash to the shop anymore. Now I can schedule my breaks to spend time doing whatever I need to do to along with my work load. The best app that ever happened to a barber-

This barber is on point with everything (punctual, courteous, accommodating, knowledgeable, detailed). I live in Fullerton and I drive to Upland bc I know I’ll get a quality cut. I’ve only been twice, but I’m gonna def keep coming back. I like his demeanor. He doesn’t judge at all with whatever type of cut u want and he’ll make sure you're pleased with the cut you got and if not, he can def fix it. Also, he’ll ask and show u what it looks like in the mirror after he cuts a small portion….if he should continue cutting it that way. Talk about class 👌🏾👍🏾😊. Most barbers don’t show u anything until they’re finished. But Juan has the confidence to know that he can cut anyone’s hair the way they want it. I’m glad my friend Julian recommended u. Thx again Juan 🙏🏾☺️. I’ll see u in a couple weeks 👊🏾

A few days ago I got a horrible haircut at another shop and was embarrassed to even leave my house. I found Henry after doing a search on Google. He had amazing reviews, so I decided to book an appointment with him. Turns out I had booked the wrong service and Henry was able to work me into his busy schedule anyway, which I appreciate so much. He was very kind and professional and had me laughing so hard. Being a woman, I can honestly see why men enjoy going to the barber shop and chopping it up with the boys, cuz that lifted my spirits. I am very happy and grateful and I had a wonderful experience. I don’t need to look any further. I’ll definitely be back to sit in Henry’s chair!

I sent my nephew in the barbershop last
minute the day before school started and when he came out he looked nice but said auntie if you go In there get the very first dude on the left cuz he’s amazing. My nephew referred me to Paul just off sitting in the shop for a lil bit and seeing everything Paul was doing to other folks hair cuz he he was in a different chair. I went back a few days later and I’ve haven’t been to a different barber since that day! I ask for letters and designs in my hair and I’ve never once been disappointed. I even started my grown niece and her 7 year old son to going to Paul and she drives from way cross town. Paul hooks my hair up when I go in and tell him something specific I want and on days when I just say freestyle it. I’ve found a barber and friend for life when I found Paul. Thanks brother for always hooking my hair up!!

I love theCut been using it since day one.. I got a personal invitation packet mailed to the barbershop were I work and I signed up because I felt like it was the only booking app just for barbers

But recently “the cut app” has been charging $20 a month fee. Even though $20 bucks is not a lot. I have a strict business budget that I spent on supplies, rent, and etc. and it kinda throws off my budget..

And understand that this business and they have expenses as well. I feel that instead of charging the barbers, get sponsorship/advertisements from others company’s that want to post there ads on the cut app... similar to how u go on google or Facebook and u see advertisements from different companies

I was using theCut for years until the new monthly fee and increased transaction percentage...

theCut has many features to use but in reality they aren’t necessarily needed nor do I have time to use in between clients for me as a barber on a normal/busy day

Thus the monthly fee is mainly for clients to book w/me 24/7 ... & I decided that alone wasn’t worth it

And now since I stopped using theCut , the Cut is only showing my clients (100+) that I am no longer available... indefinitely .... & apparently they never received my Blast to inform all of them on my new booking methods

Thus now theCut is now sending all of my clients to a barber in my shop/any else close that still is paying for theCut

I guess this is their promotional feature in work

I’m disappointed and will not be paying for service

****
But the quality of theCut and the features it offers is 👍🏽👍🏽
if you take notes on each client and write down your order of operations on each person
theCut will be good for you

If you work in a high traffic barbershop
theCut will make the office side of operations easier

theCut has helped me out tremendously with booking my clients. I never have to stop mid cut to go back and forth with clients on the phone anymore. They click the link that I have in my bio on Instagram and just follow the easy booking steps. I have recommended theCut to MANY other barbers and they are all feeling that weight lifted off of their shoulders. If you want to see how I have my services set up on theCut feel free to click on the link in my Bio on IG and check it out. (@Cutz_ByMatt) . Thank you again for the time saving app!

this app is a great way to save time when trying to find your next barber or just need a quick cut for an event. I was a little nervous the first time I booked but once my barber confirmed my appointment and messaged me, I felt a lot more confident about going in and skipping the wait. Communication is easy, I found an awesome barber 10 minutes from my house, and he was probably the second profile I checked out. Reviews were great and the images were clean 🔥 so it seemed like the right choice. this app has become one of those apps I need to have downloaded 24/7.

Family first is one of your top barbershops if not the Top in the Waterbury area. Walking into the shop your greeted and welcomed into a friendly family oriented environment. They have a selection of fine barbers but in particular mine happens to be Brandon. He’s a very professional and well skilled at his craft. He pays attention to details and most importantly he listens to his clients with there needs and wants when it comes to cutting hair. Overall I’m beyond pleased and overwhelmed with my experience at this establishment and barber. A rating of 10 would be a no brainer but since I have to settle, a 5 star is without question sufficient.

Greetings im a barber out in Japan Great app just curious about how to set up the no -show/cancellation policy. My mobile pay is verified but the noshow/cancelled page still says it needs to be set up. Please give me guidance on this issue ,Also it would be nice to have multiple barbers for the clients for one app so clients could choose who they want to as a barber. One more thing is there anyway possible for the link to go to an internet page instead of forcing clients to download theCut or making theCut available in other countries ie. Japan

Found a barber thru the app and put my cc info in to pay at the appt. Well....after he cut my hair...I informed him that I paid thru the app......he acted like he didn't know anything about the app. He didn't take cc's so I had to use the atm in the shop to pay him cash. By the time I got home I realized that my cc had been charged. I contacted the cut and told them the story. They permanently banned me from using the app! I was the one that was scammed!

When I first got the app it was the best thing that I could have did until I started using Mobil pay. I had customers saying and showing me proof their card being charged twice. I feel like this is something that should never happen because customers want trust the app with their debit or credit card. Now I gotta wait to see will the app reimburse my customers on payment. And also my deposits to my bank been inaccurate so this is really unacceptable at this point.