We make it easy to buy and sell Bitcoin and ‘send’ any other major crypto.
Choose between 30 cryptos, four precious metals, 27 national currencies, and 50
U.S. equities. We’ve just added Universal Carbon [UPCO2] - the world’s first
carbon credit token that allows you to do good for the p...
After signing up for this app with the Brave browser rewards I could not get ID verification to work. You can upload pics of ID just fine but it wants you to take a selfie and it won’t work on Safari or in Brave or any other browser. “A network communication problem has occurred. Please try again.” After contacting someone in chat on their website they suggested downloading this app and trying again through the app instead. Except after installing the app and trying to log in it then wants me to verify I’m logging into the app by clicking a verification link in my email. Ok sounds fine except clicking the verification didn’t let me in the app. I then told the person I was chatting with about the new problem and he wants to now end the chat and switch to an email ticket. The same person Carlos L responds to me in email with a generic pre written response to upload my ID to the site and if I’m having problem then upload a screen shot of the error message instead of my ID. Like what? I already told you the message and what it said. That’s why you asked me to use the app. Then you app doesn’t work and so now you want me to show you the website error message because your app verification link doesn’t work? Whoever is running this service is trash. Too bad Brave browser picked this elementary company to partner with for cashing out your rewards. I’m uninstalling both this and Brave.
Good Customer Service; Clean Interface
I have used multiple exchange-type sites and wallets for crypto that claim to be the easiest or the best. I’m coming over from Kraken (so the uphold site is amazing compared to that horrible excuse for a website). While it’s not a traditional exchange it does work very well for moving money between currencies and I was able to purchase Ripple using Litecoin/ETH from an external site. Overall very easy to use and straightforward. I had an issue with a transfer of Litecoin from an external site to uphold and I contacted support and they were all very helpful and resolved the issue and credited my funds within 24 hours (considering we are dealing with blockchains and potentially disappearing money when things go wrong - I thought that was pretty good timing). Very pleased and will continue using uphold to store my crypto going forward. The process to get my account certified took less than 20 minutes.
Faster and cheaper than the competitors
This app seemed like too good to be true years ago when I first got it. Now that I buy BTC everyday O revisited it and realized it’s FASTER and LESS EXPENSIVE than it major competitors at least when new accounts are compared. You can actually receive BTC from this app within 5-7 days from the first day unlike Coinbase which can take 10-14 days. It’s good for buying BTC with debit or credit. Otherwise go to Paxful.
UI isn’t bad. Could use additional features like adding graphs of currencies. I like that they have forex along with metals as well. My main concern and reason for negative review is because it seems their fees are very high. To the naked eye, it looks like Uphold is charging only 1.05% to buy/sell bitcoin. However, I compared selling identical amounts of bitcoin back into USD/USDC on 3 different apps (Uphold, Coinbase, and Evercoin). You would assume coinbase would be highest however, ended up getting more $USD value on there and evercoin compared to Uphold. Two reasons why - 1) Btc market rate was sometimes lower on Uphold than competitors. I also notice that when I sold, the listed market rate at the time was $3901 but as soon as I click through the next screen to confirm, I saw that the market rate Uphold stated was now $3877. I hit cancel and went back and the btc rate was at $3901. I would advise you to check this as you also make a purchase or sell.
Works when it wants to.
This would be a good app but when you cannot buy or trade coins when needed you are stuck with the price of a following market. I will hit buy on a token & have sufficient funds to do so but the account stays frozen will not let you buy. Can you imagine a 20% to 80% raise & the only thing you can do is watch. I’ve tried to contact the uphold team but they was very much unable to fix this problem. I would suggest using a different exchange that works correctly & has good customer support that you can talk to . Uphold did write me back on issues but they didn’t have the skills to fix issue. I would not want no one to go through what I’m going through. Please uphold don’t write me back on this comment to act like you care you have had your chance fix this issue.
This App is freakin annoying!
I felt like I lost $50! Invested $50 in bitcoin through this app. When I wanted to sell the bitcoin I had to come up with authentication using ANOTHER APP - to get my money I complied to this rediculous request. I downloaded the other app and it wouldn’t connect to the uphold account. I logged out of my uphold in order to see if logging back on would work (and this connect the Authenticator to the app which it suggested it would) NOW I CANNOT log in - I need the AUTHENTICATOR to log back in? What the heck??? I try to file a complaint and apparently you have to come up with ANOTHER PASSWORD For it???? Can’t do it without the AUTHENTICATOR - this is dumb! I’m going to contact you guys if you don’t give me my money back, I’ll rip report this and a miserable rate on the App Store will be the least! Deleting the uphold app!
First of all, I’m not the type of person to even write a review...for any reason. I am a disabled veteran with no time to be screwed over. But I was so blatantly dismissed as a customer that I am compelled to write this one. I didn’t even get the chance to fund my account. I couldn’t get the 2FA to work with my IPhone 8, so they locked my account. Fine. As a customer though , I felt like they should’ve helped me get back into my account. It would make sense right? But no... it didn’t happen. They just told me they couldn’t “approve” my identity and basically blocked me. But they have my drivers license, address and a photo of me. They basically taking peoples information and giving them NOTHING in the form a service in return. SCAM.
Nice to transfer quickly in and out of different crypto and fiat currencies instantly; but the fees are very high so you want to limit this... which for most “traders” isn’t a bad thing long-term. Would be nice to have larger deposit limits than $1K without the forms; example Gemini allows wires with unlimited amounts of funds, so you can wire there and then send some funds to Uphold if you want. Great place to safely store $XRP because you’re going to want that here real soon. Customer service is pretty good too. Coinbase is trash...
Easy Fiat to Crypto Purchases
Makes buying crypto super easy!!! I’m in the US and use my debit/credit card to buy directly from $dollar to an ever increasing selection of crypto coins. Full XRP support just added! Buy and hold, covert to other coins/currencies, or transfer out to other exchanges or crypto wallets. When ready to cash out, convert to fiat of choice and send to your bank. Easy!!!
It’s very easy to add your bank account but why does it take sooooo long, 5-7 business days, for funds to go to your account? !! Also, why are we not able to transfer funds using credit cards? I think if you add the credit card feature back on we would be able to transfer more funds. Please bring it back. And hopefully you folks can add IOTA as a digital currency to purchase in the future. Thank you.
Amazing service, the UI took a step back this version
To start off with, Uphold is still my go to place to purchase XRP directly. I no longer have to pay high debit card fees for BTC on coinbase and transfer to an exchange to catch an XRP dip. However, I will say that 2.0 was a step backward in UI. The look is cluttered, and there is blank black space on the 7 plus, which makes me think it wasn't designed with the bigger screen in mind. Still functional, but not quite as pretty nor intuitive.
It works, despite strange UX and support
I originally became interested in Uphold because they used authy for 2fa. Originally I thought the concepts of cards and overall ux on the web was strange, this app is much more intuitive now. I have had an issue with support being either incompetent or condescending when dealing with a question I have. I had a withdrawal go to my wallet, I then sent back btc to the address that uphold sent me it from by accident. Support was not wanting to acknowledge what I was telling them, playing dumb or explaining the simplest things to me seemingly they just want to close their tickets.. also idk if I’d want to put trust pilot reviews in my release notes. I feel less confidence seeing them displayed given how many fakes I’ve seen recently.
Excellent Customer Support
After I botched a transaction Uphold customer service provided, from the first chat, to emails, a positive resolution in less than a day. Communication was responsive with a quick turnaround time between emails. It was very reassuring to see the level of effort put forth to clear up a discrepancy over a small amount of crypto currency.
Faster than I thought
My account was approved and funds transferred in one day. I like how it shows me the current price of my currency value at the top and I can refresh it at anytime. This app does not deserve all the bad reviews. Even transferred coins from Changelly to uphold and it went very quick and smooth!
Horrible customer service and thieves.
This platform is horrible!!! I was lied to through email. Every email contradicts the last. I was told my funds after a failed transaction would take 24 hours to complete then be released back to my bank. It’s been over 37 hours. Also, they won’t even respond back to me at all. They literally read my DMs on twitter and say nothing. Don’t waste your time with this platform. They have no live ppl to talk to and again they are extremely rude and won’t respond to you when they know they screwed up. Download Coinbase
Yes. Uphold: buy and sell Bitcoin is very safe to use. This is based on our NLP (Natural language processing) analysis of over 4,690 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.7/5 . Justuseapp Safety Score for Uphold: buy and sell Bitcoin Is 56.8/100.
Yes. Uphold: buy and sell Bitcoin is a totally legit app. This conclusion was arrived at by running over 4,690 Uphold: buy and sell Bitcoin User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Uphold: buy and sell Bitcoin Is 56.8/100.
Uphold: buy and sell Bitcoin works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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