FTX: Buy & Sell Crypto Reviews

by AlienBlueHoe

This used to be a great app for tracking live prices and managing your portfolio, nowadays it barely does the job that it was created for. The prices are almost always wrong and slow to update. App glitches and crashes, signs you out randomly. I have reported these issues many times in the Telegram support group, but they've never been fixed. They just say they will look into it. If you don't listen to feedback from your loyal users that have been using FTX for years, you will fail. I know many people who have been flocking away from FTX due to these issues. Don't even get me started on the trading experience, that was certainly an unnecessary addition and just a money grab by the team. We wanted a simple app to track prices, losses and profits and you couldn't even deliver that. It's a shame, i'm finally done with FTX after looking past huge issues for months and will be looking for alternatives. The developers either do not care, or are incompetent.

by Jfjfidk

Blockfolio/this app locked me out of my account and will not let me get back in. They want me to verify my identity, but they do not send the email for me to do so. I cannot reset my password because they also do not send the email for me to do so. I am locked out of and losing thousands of dollars. When I put in a ticket for customer support, they said to delete FTX and reload it. Then the next response was I should reset my password. Which IS my issue… I cannot reset my password. I cannot log in, I cannot verify my identity, I cannot access my money, because they do not and will not send the verification emails. They have ZERO interest in resolving my issues with their application, therefore I am reporting them to the FTC.

My response to developer response: I didn’t say a single thing about withdrawing funds... I said you locked me out of my account. What is your malfunction? FTC report has been filed. I’m taking you down.

by Lul413

Do NOT download FTX or try to use blockfolio. It is going on ONE MONTH now that I have been out of my $5,000 and over 20 interactions with their “customer support” and still they have not resolved the issue even though they admitted to being aware that they took an extra $5,000 from me. When attempting to withdraw your funds this company did an EXTRA debit from my blockfolio account and my bank account and then never put the money back into either account. Their customer service is horrible and I will be suing and reporting this as fraud to my bank. I have tried to resolve this numerous times with their team who are unfortunately a bunch of idiots asking me to repeat myself and submit the SAME information over and over again from my bank. They take full days to weeks to respond and when they do, they don’t even resolve the situation. I’ll be sharing my screenshots of the threads on reddit, twitter, and instagram. BEWARE!

by Tub00

.I use this to buy and sell crypto and at the same time have 3 monitors with 2 watching prices, many times will I look at the screens and see the same price but a significant difference on Blockfolio. Dogecoin right now was at .0584 on 3 sites on my Comp but blockfolio is telling me that it’s at .0564. That’s a couple hundred dollar difference for me and very frustrating that I can’t sell for the price I should be able to. Another thing that is happening is that I can see my price going up to the amount that I know it should be in the main screen but not in the doge bar or doge screen which is where you buy and sell ,since it’s only doge right now I know that the 2 prices should be the same, but they’re not, not even close. The price in the doge bar is staying at the same low number as it does when I click on it, but the number on the main screen continues to rise. This is a big problem since it defeats the whole purpose of FTX and that this will be the second time since I got it 2 weeks ago that I lost a lot of money.. Please fix this.

by CeeKbeee

Multiple times now I’ve had issues signing in and having my accounts load properly. This recent time I went to FTX and it says I need to sign out and then when I sign out it says I have exchange connections and need to delete or sign in. Upon clicking sign in and filling my details, the prompt reappears to sign in or delete while signing me in, in the background. It asks for verification in the background but I obviously have no way of getting to it unless I hit delete or sign in again. Eventually I was able to get rid of the prompt and sign in just for it to make me sign out again?? And I attempt to sign in once more and it tells me I made too many attempts and have to wait 10 minutes. This is an extremely frustrating user experience. It really shouldn’t be this hard to make logging in work.

by Hcknopp

I set a price alert, I get 2 notifications every time. I change the price alert from 5% to 10% I still get 5% alerts. When I turn off the price alert altogether I still get notifications (albeit finally only a single notification per alert).
There seems to be a memory leak or something because the longer I use FTX , the slower and choppier the UI gets.
Idk what happens to the price tracking but the charts will show false changes kind of frequently, like a coin is suddenly up 80%, but when I compare it to other trackers that spike doesn’t exist.

I really wanted to like FTX, it has just about everything you want from a coin tracking/portfolio app. I do like the design, it has a clean interface, it’s ad-free, has tons of coins, news, and I like signal. Unfortunately for tracking my portfolio my experience has not been the greatest, but I will continue to try to use it and hope for updates that solve some of these problems.

by TornsWeakasf

It seem now you guys are going thru a third party to make “Bank” deposits. Even though I have been using Blockfolio for months, the third party app will not let me use the account I deposit money with. This seems to make using your App extremely annoying. I also try to put my card as the deposit option and it says it has to be accepted. This is digression to the extreme. With prices always changing to make it this difficult to deposit money without any warning is super unprofessional and make a user like myself considering putting my money in a different App. I am very disappointed in this change to the Pavilon third party. I have put my account on it multiple times and it just keeps asking me to sign into my bank, over and over and over again. I like Blockfolio but this change didn’t improve my experience. It limit and help me back from depositing money on FTX . Blockfolio is being Annoying. I like using it. Please help

by TJ Lester

It’s a little slow, was thinking I could use this for quickly tracking unrealized P/L on kucoin and Binance. I added l both exchanges at about 9am. Binance hasn’t shown my ETH balance yet, and Kucoin ive already made like 4 trades that haven’t appeared. I still have to manually write down entry prices and add up p/l because I’m unable to quickly check P/L with FTX. Basically I just want a WeBull for Crypto. Unlock FTX and bam I can see that I’m up $100 on $ABC. With Blockfolio I can see my account balance go up but is it because my XRP is up 1% today or because WIN is rocketing? I have to go through a series of taps to find entry price and the amount I bought. So it’s really added no more functionality but it’s pretty to look at so that’s something. All that being said app would be great for tracking HODL coins just not for an active trader.

by Vogey89

I enjoy FTX because it gives me the opportunity to invest into a wide variety of cryptocurrencies, and I was drawn to FTX due to the advertisement of commission free trading. While technically true, there isn’t a line item fee for a trade. However, whenever you buy/sell a crypto, they never ever use the current pricing. If selling, they use a price lower than current price and vice versa. It ends up being roughly the same cost if using something like Coinbase, but they make me do math to figure out how much I got charged for the trade. What I also don’t like about it is that in your trade history, they do not list what prices you bought your crypto for. They simply list the date and how much crypto you bought, but not how much it cost you. This could be better simply due to the variety of currencies you can buy, I just wish they were more honest and/or transparent.

by PatagonianDuck

Always goes down during large volume times. Check and exchange though as a better alternative. Wish I could change font size as on apple I can no longer adjust dpi to scale things down and see more. Setting up Exchange connections fails half the time but you only have to do it succesfully once I guess. Notifications are ALWAYS wrong. You can set price swing notifications (up 10% in less than one hour etc...) and the notifcation will trigger correctly, but the price shown in the notification is never even remotely close to the current price. Excellent app though but I have not made the effort to test alternatives. Most alternatives limit exchange connections to something silly like 1 unless you buy pro tier (I think app is called delta?). FTX is actually usable for free.

by PhotoSculpt

Hey Blockfolio Team, been using this killer app for a few weeks now and I like it a lot so far but have a couple hang ups that I’m hoping can be smoothed out. My issues are: I’m trying to track my Mining earnings. For example if I’m Mining, it’s no longer purchasing any coins in typical fashion. Sure electricity cost, time, and hardware are certainly factors but a BTC buy price simply doesn’t apply here. Same goes for any “gifted” BTC. We are heading into the holidays and being able to track gifted gains seems like a no brainer to me. And while I’m at it, factoring in Coinbase Fees would also make my life way easier! It always eats into the earnings a bit and I have to manually adjust transactions or just forget about being exactly on point.
Incorporating Touch ID would be amazing!! And I’d also LOVE to see multiple accounts added so we can maintain more than 1 portfolio.
Thanks for the consideration and I will gladly update to 5 stars if these features can get hammered out!

by Falintothesun

My one main complaint with Blockfolio was having to add holdings (say, BTC) then “sell” some in order to represent an alt-coin purchase and separately also add the alt-coins I bought.

Now that that’s resolved, I can’t think of anything else I’d really want to add/remove or change. I guess the only other minor, nit picky thing would be to let us set default exchanges. For example, I use only Coinbase and Bittrex. However, they have nearly resolved that as well since FTX now defaults to Coinbase when adding BTC, as opposed to having to choose an exchange every single time (I.e. no default at all). Really not too sure how it could be improved, especially for a free app with no ads.

by Lost My Wallets

Right after the latest update, I tried signing in with faceID and it prompted me to sign in manually. I forgot my password and went thru the “forgot password” process. Never received any emails for password reset trying every email I use. Tried support services and didn’t get any responses back. Tried registering new account using the email I know I initially set up with, and it allowed me to proceed (thinking FTX would let me know that the email was already in use). Lost my wallets from my real Account and about $150. Not much but still very unhappy.

Update:

So, today I eat my words. Turns out I was the idiot when I registered (typo in my email). this app responded promptly to my concern and didn’t give me a hard time or question me about it (as it was an obvious error on my part and not a security issue). They adjusted my account and all wallet information was restored back to me. Clearly great customer service.

by Paris^Barge🩺

FTX works fine and I will like you all to know How I recovered my lost coin and Nft . I’m sure not everyone out there have knows about Ganesh. I’m so glad I met this amazing RECOVERY SPECIALIST after doing my research online. A scammer on discord contacted me and tried to lure me into a binary options investment scheme which I was reluctant to join, this guy later found his way to my email address after exchanging contact and stole all of my coins worth about $40k and NFT, I was absolutely devastated, because I felt I was careful enough, but you can never be too careful with these rippers. I sprung into action, I did some personal research and I read great testimonies about an excellent and very prompt recovery agent with the address Cyberhackexpert7 on g m a i l , I provided the basic information and requirements after I reached out to him, he swung into action and retrieved all lost funds within few hours of investigative and hacking services . I am so excited for this great favor and I promised to refeer.

by Hammontre

This is one of the best apps I've found for my iPhone. I have a small portfolio of altcoins spread across several exchanges and wallets. FTX allows me to quickly track trades and balances. I haven't found a single currency so far they I'm not able to track with FTX. I have tried more apps of this sort than I can count, and this was the standout, nothing else comes close.

In my experience, coins appear on FTX almost as soon as they are listed on a new exchange. Occasionally I but a weird coin and find my exchange isn't a choice when I list the holding in blockfolio. But they seem to be getting better at keeping up, because I can't find an example to give right now.

I have a few tiny complaints, such as wanting more flexibility in the way I sort my holdings. I'd love a widget or force-touch way to quickly see my portfolio value. And sometimes I want to create trading pairs that aren't available to choose. But overall, I can't think of a single reason not to use FTX.

If it wasn't clear already, I highly recommend grabbing FTX if you have even the slightest dust of an altcoin.

by Ratcheer

Sure, the more I use it the more little things I wish could be added. Perhaps fancier alerts. Better handling of some charts. Ability to add better notes or even even links. Still, considering how much they are able to pack in to such small real estate and how incredibly USEFUL FTX is for my needs (especially comparing to other options out there), I wish I could rate more stars than five. I would happily pay for FTX, several times over.

Here's something I would love: I hope they are working on a desktop version! One with added features and interaction (especially easy way to record trades), that shared data with the mobile App via a secure account (or encrypted Dropbox file). I really hope they are working on that right now!

Great job!

by Chowkow

Love FTX ..a couple of changes I would consider.

1. When you use ethereum to buy an altcoin and then you make money on the altcoin and then sell to ethereum FTX counts that as you 'buying' ethereum and then adds this to your Net Cost. But this has already been added to your net cost when you bought the ether, so it's not really accurate in that sense. Also the net cost should go down based on how much ether you gained on the sale of the altcoin.

2. When you take profits on your portfolio the overall graph of your portfolio earnings shows that you lost money simply because the overall number is lower, but in reality you just cashed out to dollars and your portfolio has actually done better. I think it's fine that the graph shows a decrease in total number, but the percentage change should not show a loss because it's not a loss.

by JD Alaska

If the alerts were just a tad faster coming in as push notifications it would be absolutely ROCK⭐️Status but; could just be my lack of RAM operating ability that makes it delay a minute or two. Either way the intel and ability to set alarms to follow and play the margin is incredible. Also, if they carried more Crypto it would be dope too, but I understand that US regs might make that tough and too spendy. The international app looks much more polishes and has a HUGE surplus of available crypto to choose from. Maybe it’s time to boss up and buy a home abroad so that I can claim duel and get down on that this app... or just figure out a solid VPN to make it available with a little white lie indicating I live in Europe ;) oh Norway, how you’ve been missed all through my existence on this rock. Stay up class, and happy trading ;)

by Spenceryyo

I’ve been waiting for 9 days for the money to be transferred from my bank to my account so I can buy crypto. When I first made the transaction, it said 3-5 days. I’ve been losing out on money because of this wait. I can’t even stop the transaction and put that money into a different app because it’s still not pending in my checking account and my bank can’t stop it until it is pending on their end. Annoying. Going to delete FTX as soon as I can get my money back.

Update three months later. They canceled my deposit after it was pending for three months. But FTX was updated shortly after that and I did a $10 test deposit that I was able to invest right away. Definitely a lot better and I’m going to keep FTX .

by Cirya1

I was already a big fan of Blockfolio. I have used 4 or 5 different crypto trackers trying to find one that would handle several portfolios. Blockfolio has become my go to app for all things crypto, market info, news, tracking price and the ROI of my investments. But the the unthinkable happened. I made a change in the security settings and the result was a BLACK SCREEN. Nothing worked on FTX and I thought I lost all my info. I realized that Blockfolio contained info that was not stored anywhere else about my portfolios. Particularly which crypto’s I owned.
I contacted Support and after a couple of emails with Karl from support, I was faced with deleting FTX and reinstalling it.
I was super surprised after reinstalling that all my information was there. Nothing was last.
Thanks Blockfolio Support for a great user experience.

by Joshulence

Sent in a feedback request to address the coins not updating regularly. They made every excuse under the book, I.e coin volume, the exchanges I use... however, there's an app called HODL with real time updates, with a portfolio option. FTX is terrible. The customer service behind it is atrocious. I'm honestly disgusted this guy was making so many excuses and trying to make it seem like it was my problem FTX is garbage. Go download HODL. It actually works, and you don't have to deal with useless customer service reps who don't know how to take feedback, and say "thanks we will look into that". The gentleman's direct response to me asking why my coins don't update regularly, but HODL has neither of these issues.
"Yobit added Cloudflare to their API to protect them from attacks but it has also let to problems with pulling data from them. Neither of these coins has a lot of volume traded either - Tobin"

by DJ DiVincenzo

FTX has been working for me very well for the last couple months the only flaw that has been in FTX the whole time that I've noticed is that the stock price alerts are very delayed or go off for no reason which makes them unreliable. Problem that I am having as of recently is that the servers are very slow and often appear as unavailable. Maybe due to an increase of users? Lastly I think it would be nice to have a live newsfeed of the crypto currencies, and depth charts. Overall it is a good app to keep track of your portfolio without having to sign up for anything hands-down the best free app even though I'm giving it three stars it's just because it's been very inconvenient to use recently.

by LifeTravel

Great app but wish it had a widget for quick checking current rates of my top investments. Also an alert mode to give alerts every X interval of my choosing would be good. Charts are not interactive! And transaction logging is wierd.. If I sell ETHBTC for example, it reduces my ETH balance but doesn't increase my BTC balance so I always have to make a second fake transaction.. Lastly, handling of holdings is strange, the main list shows by pair instead of by held currency when you bought a single currency from 2 others. This doesn't make any sense to me. Oh and it never remembers my last selected exchange. I only use 1 and yet I have to set it all the time..

by Johnny5k

Everything is amazing with one exception - a need for fiat-based charts. I can see how a coin has done relative to BTC, but with BTC price fluctuating so much, it's impossible to tell the fiat value of a coin over time, which is what I really care about. If they could just add fiat charts, in addition to BTC charts, FTX would be outstanding & easily 5 stars!

Update - FTX has been getting more & more unresponsive, presumably as more people use it. I get it, it's a lot of data, but it's frustrating when FTX is unusable. I'd be happy to pay for a version that doesn't have these issues. Even a monthly fee to pay for the bandwidth & servers would be fine if it guaranteed FTX was always responsive.

by Tikkito1

FTX seriously does so much, and the new addition of adding to btc holdings is amazing. The only thing I could ask for at this point is one of two features. Right now there is no way to include fees in any purchase/sale.

Option 1: add the ability to paste a number into the cost section, because as of right now I’m calculating the fees myself into my cost and then typing that in there

Option 2: add a part under cost called “fees” and let me set a percentage there. For example, if bittrex takes .25% from maker trades, let me put that in and have FTX calculate the total cost with fees included

by EnKryptedMind

I was lost without FTX when I started trading the cryptocurrencies. FTX automated all my efforts and freed a lot more time to track the market. Very easy and friendly interface. If you are into trading, you must have it.

P.S. to developers: guys, you may improve even more by adding other functions like changing in price by different time entries (1 hour, 4 hour, 12 and so on - only 24 now), setting automatic alerts when a coin is abruptly and suddenly mooning or falling, adding prices in eth, neo and so on on the main screen. Sorry if one or more already exist. Great job overall.

by Jtrageser

Great app for keeping track of your Cryptocurrency portfolio and prices!!! Honestly is one of the best (if not the best) of it’s kind on FTX store (and I’ve literally tried them all lol). I’ll give it 5/5 stars even though I do think the interface and graphics could be a lot nicer / smoother and easier on the eyes. Also, a feature similar to StockTwits tweeting or chat rooms would make FTX an absolute true 5 Star + app!!!

Keep up the great work and keep the updates coming!!! Great job on FTX so far!!! 👍👍👍

by Thetoyboxstudio

Blockfolio makes it easy to follow as many coins as you want and you can enter your holdings too.
This way you can easily see a big picture view of your portfolio value. For example some coins go up others go down, but you can see how it affects your bottom line.
I can’t speak for privacy though but simply hope that Blockfolio is respecting user privacy.
I would like to see Blockfolio somehow use blockchain tech to allow users to monitor their portfolio in a totally private encrypted way on the blockchain. This would be a great feature.

by Kilam97

FTX is one of the best apps for what it does. For the longest of time, I've been looking for an app where I can track my portfolio, I've tried different apps and many of them are either hard to use or have a limited list of coins. Blockfolio on the other hand has all the relevant coins you may have! However, I would love if they implemented a tab or section that calculates my total cost of all my coins and the total profit from all the coins I have. Other than that FTX is close to perfect! Thanks for creating FTX and I hope you consider my request!!

by Niko.v7

Fantastic way to track your coin and token portfolio, keep track of your cost basis, profit/loss, date bought & sold, and other crucial information. It provides a news feed (for tokens you own & *maybe* others). Also, you can create several portfolios (I think unlimited) to game out certain scenarios, keep an eye on tokens you may be interested in, increase info from news feed, or for whatever purpose you want. Anyway, I recommend Blockfolio to everyone I know, and now to you.

by Mokafor

1)Often when I am trying to add a new coin that I bought to my portfolio, it does not add it!! Even after I hit save and everything! I tried to add the same coin transaction 4-5 times and it still doesn’t appear on my portfolio.
2)In addition, sometimes when I am trying to add a transaction that occurred previously (such as a few weeks ago) to my portfolio, the trade price uses the current BTC price rather than the price at the date of the transaction, which leads to the value being off.
Besides that, FTX is great - but these two things need changing, especially the first!!!