FTX app not working? crashes or has problems?

FTX Status

Last Updated on 2022-09-08 by Blockfolio, LLC

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Summary of FTX Problems 😠👌🔥

-Prices are often wrong and slow to update

-App glitches and crashes

-Signs users out randomly

-Poor customer service

-Took extra money from users without returning it

Have a Problem with FTX: Buy & Sell Crypto? Report Issue

Common FTX Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FTX app on iOS and Android devices. Solve all FTX app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FTX iPhone Issues and Solutions

FTX iOS app crashes, not working, errors
FTX iOS app network issues
FTX on iOS has black/white screen

FTX Android App Issues and Solutions

FTX has errors/crashing/not working
FTX server network connectivity issues
FTX has black screen

FTX iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FTX app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FTX app crashes or not working on Iphone (iOS):

Close and restart the FTX app on iPhone
Update FTX app to the Latest Version for iOS
Uninstall and reinstall FTX iPhone app
Update your iPhone to the latest iOS version

Fix FTX on iPhone unable to connect to server/internet connection issues::

To resolve FTX network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FTX black/white screen (blank screen) on iPhone:

Follow the FTX iOS app troubleshooting guide Here →

FTX Android App Issues and Solutions

Fix FTX not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FTX app issues:

Force Stop the FTX App
1. On android, goto "Settings" » click FTX app. » click "Force Stop".

Update FTX to the latest version on PlayStore

Clear FTX App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FTX app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FTX.

Fix FTX unable to contact server/ FTX internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FTX » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FTX » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FTX on android.

Solve FTX black/white screens issue on Android:

Follow the FTX android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Blockfolio, LLC, developers of FTX.

About this app

Cryptocurrencies are highly volatile and there can be a substantial risk of losing money while buying, selling, holding, or investing in cryptocurrency. Download the this app app to join over 1 million people who trust this app to buy and sell crypto. • We have a wide selection of assets. The content contained herein is for informational purposes only and does not constitute a recommendation, investment, or legal advice. Our powerful crypto exchange platform is built for everyone – it’s the easiest way to trade crypto. Trading and holding cryptocurrencies may not be suitable for every user.