Your Daily Guidance to Greatness
The Nike App is your source for daily
guidance and inspiration to get you closer to your sport and style goals. Shop
the latest Nike and Jordan products, clothing and shoes while getting real-time
advice from our team of experts. Receive member rewards...
I had purchased the Jordan 23 engineered pants white with black stripes $150 I also purchased Jordan 23 engineered top which was the color moon for $150. I had 10% off which took off $30. It’s the best outfit I ever had in my life and my self-esteem and confidence is through the roof when I have those clothes on . The luxe that I got when I went into a restaurant and the mall was amazing . The girls were definitely looking at the outfit and the guys were jealous. I would like to personally thank Nike and Jordan for changing my life. Who would’ve thought that clothes can change a life . My life has not been the same since I’ve had the nick app
I have bought 3 different shoes and they came in fine which was great happy with that but now I try to buy some more shoes the app either tells me that item is no longer available Which it was just like 5 minutes ago then it sometimes even kicks me off the app which I hate and then now for 3 days straight I can’t access my cart to buy some shoes then I spoke to someone on the app they told me to uninstall the app and reinstall so I did didn’t do anything still isn’t working which is really frustrating I’m really disappointed in this app right now the only reason I even shop from here and not at Nike stores it’s cause I can customize my own shoes which I love that feature but now I can’t even access anything and can’t even favorite shoes anymore please fix if you all want to make money you need to fix this problem and all other malfunctioning things on the Nike app I know I ain’t the only one complaining about something here fix this issue I’ll rate it 5 stars again!!!
At one time the only athletic shoe that I bought was Nike. Then they started to charge astonishing prices that I had to go to another distinguished brand. Just to let you know how Nike quality is. I have a pair of Nike golf shoes. The third time that I wore them I couldn’t understand why my feet felt wet. Needless to say it had been a wet summer so I didn’t think much of it. When I went to my car to change I noticed that the shoes had cracked completely on both. I was upset to say it mildly. I get back home and call Nike and they asked where I bought them from. Why? Does it matter? Because I bought them from a non Nike store they said that they could not do anything about it. Sorry pals you lost my business for life and I tell everyone I meet the crap that you sell. I suppose maybe if I would kneel and not walk on them I wouldn’t have had a problem. Must be why kapernicks shoes last so long.
Ease of use
I thought using the app was great when I first logged in it had the items I had in my cart that I had put there when using my desktop but the amount of times I had to enter payment and shipping information was frustrating! You have the second line for the address line that states where you should enter your apt or suite number but that isn’t accurate and I found that out after 3 times of trying, it also delete my promo codes several times and luckily caught it before placing my order. I also didn’t like that When I wanted to change the size of an item I had to delete the item and then find the item again and put it in my cart. The features of the app could be way better, just feels old and clunky.
Good But Heart Feature is Glitchy
The app is great, and I don’t know if it’s a glitch or specifically designed this way, but when I go to my profile to look at my liked items, it only ever shows 15. It doesn’t matter if I have 50 liked, it only shows 15 total. It shows only the newest 15 liked, which makes it really difficult to find shoes that I’m interested in again since it’s only showing a fraction of the ones I’ve hearted. When I type the specific item, it will show that it’s been hearted but won’t show up on my profile unless it’s one of the 15 most recent (which I can add by unhearting and then hearting again). Please fix this, there shouldn’t be a cap as to how many I can have.
Just one request...
I really do love this app. My only request would be that when doing the guided runs, when it ask you to rest, why not instead of completely stopping to rest and the app stop tracking, why not walk it out, but continue tracking. (Does that make sense?) I measure my distance & pace and graph my runs, but when I do the guided runs I don’t like to just stop running on the rest parts, I walk on the rest parts, but it throws off my speed and averages, even my distance. If you can make it so maybe I could skip the rest parts and just keep going and tracking. Love the app though and the guided speed runs. I don’t really use the guided runs because of this annoyance.
Don’t Follow - Lead
Kudos to Nike for the awesome job you do to consistently offer the best quality garments and shoes, hands down. The brand fits my narrow feet and the styling of the clothing never disappoints. My most favorite shoe is the Nike NZ, which have been discontinued. I wish Nike could offer a vintage line if their best selling sneakers, then I can purchase all my throw-backs, & lead the way, in style. I support Nike and all its causes that purport messages of non-violence and humanitarian efforts. For that, I don’t regret being a Nike fan since the 90s. Love them then, Love them now. Keep leading the way in all that you do, because followers always finish secondary or last.
The fact that you can customize a variety of shoes, is amazing! The selection and suggestions are awesome! Every sneaker head needs this app! *edit* after having the app for some months now...I find it a little inconvenient that releases aren’t mentioned within the app anymore. You need the sneakers app to check out the latest and greatest. It’s the only reason I gave it 4 stars. In addition, apps like StockX are giving all the other platforms a run for their money. A lot of shoes on the Nike app are more expensive than StockX due to its nature. It seems like competition is going to be fierce looking ahead. I’ll always keep the app, but if I want to save a few bucks, I’ll check StockX first
Horrible Customer Support
I recently downloaded the Nike Store App because of the benefits that being a Nike+ member is supposed to give you according to this cashier I met at a Nike store. There is nothing wrong with the app itself EXCEPT for the fact that it offers zero benefits. Also, the live chat is the worst customer support I’ve ever seen. It took them 10 minutes to connect me he a representative named Angie and 5 minutes more for her to read and respond to my messages. I replied to her as soon as she sent her message but then she never replied. It’s been 10 minutes and it still stays distributed 10 minutes which I’m guessing means she never even bothered reading it. I feel like their representatives are juggling 30 chats at once. This is unacceptable for a company as large as Nike, I’ve seen live chats from small scale businesses that do better than this junk.
Discrimination by state
I really don’t think that it is fare that there are shoes that drop in states and no one is able to get them but that state. What that does is causes a sellers market, and they buy those shoes in bulk and then selling them for thousands of dollars a pair, and the people that really want to rock the shoes for real!!! Especially me myself as much as I spend with you guys in a year actually someone’s salary! As a Nike plus member I feel that I should have access to every shoe that is dropped period no matter where it is! It’s like my money is no good anymore but sometimes and I don’t like feeling that way!!
Two issues only - improve alerts and fight the bots
1. Alerts for special offers are NEVER in time. I get them hours after the event or registration period is over. 2. I really wanted the Jordan 1 Off-White shoes. I had everything set up bc I buy from the app regularly. I get in line, have the opportunity to buy, and as I’m checking out it says my gift card is invalid. I was not using a gift card. I was using ApplePay. Very frustrating. And immediately on sites like eBay or Grailed I see the shoes for sale for $1600. I actually wanted to wear them. And I keep getting beat by bots whose only interest is reselling.
Great Costumer Service!!
I was dumb and never used my $20 bday gift card after i had already purchased something, but i was helped by Felice who explained she could still apply the $20 even though I didn’t use it when i made the order already. Then i was helped by Daniel who explained how the money was taken off of the original price since the transaction was still pending (i was confused and thought i never got the $20). I was so happy and relieved they could still apply the $20 gift card. When i went on the chat it was a very fast response and i love how it works!
Great app, well organized after all its Nike
This app is amazing very organized and just another reason Nike is every teen’s favorite brand. I was looking at tights and messaged a guy about what size I should get based off my Waist size and brother answered right away and helped me out if it weren’t for that I would not have gotten these haha. Nike is just overall the best brand and this app is a great way to shop my favorite brand easily from my phone in my pocket, when visiting a Nike store and a thing is out of stock it’s always perfect to have the Nike app to see if the time is available online. Nike on top🏈🏀⚾️🎒
I dont find the app user friendly. I have problems finding icons to hit on to get me into a shopping area i need. I im having to click on things that are of no interest until i get an “in.” Should be more simplified. I just got an email about a “flash” sale but know way of finding the sale once in the app. I try going to Nike w/o app but unfortunately it re-routs me to app therefore back at square 1. Ive had the app for a few months but i find it easier to just go into retailers when im out. More time consuming trying to get around inside app than its worth.
Customer Service with Liz
During my viewing of Nike Apparel this evening I ran into a road block. I couldn’t figure out what size reversible jacket I needed. Large or extra large? On the page there is no icon to tap to pull up a clothing/ wardrobe sizing chart. But Nike does have customer service. Upon requesting help to complete my guesstimating of sizes, LIZ, the Nike Representative assisted me in such quick fashion I felt it my duty to let her know, her works should not go without reward. Customer service is huge! She sold that order for Nike. A pair of 270’s orange in color with a reversible orange jacket! Thanks Liz, Coach Devon Wimberly Niskayuna, New York
No. Nike does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,067,904 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Nike Is 17.0/100.
No. Nike does not seem legit based on our analysis. This conclusion was arrived at by running over 1,067,904 Nike User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Nike Is 17.0/100.
Nike works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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