Contact Transform | Healthy Lifestyle

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About: Virgin Pulse is now Personify Health. Everything you love about the programs,
features, and activities will stay the same, including your account and user
history will also remain the same.


 
  2025-07-28

Trans Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Blue Mesa Health Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Transform Website

Privacy Policy: https://www.virginpulse.com/privacy-notice-vp-transform/

Developer: Blue Mesa Health Inc.





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3 Most reported problems 😔💔

1.6 out of 5

Choose any other weight loss app. This one is the worst, seriously

2025-03-05

by LB Belmont Heights

My insurance company recently required enrollment in an online weight loss program for 6 months to be considered for eligibility for GLP-1 agonists. I had 5 options and decided on this one because it seemed more convenient in that they provide a scale and eventually a fit bit. It took literally over a month and a half to successfully join the program because of glitches on their end requiring emails to multiple departments. Once joined, I realize that nothing is all that automatic or simple. In order to add a weight with the scale you need the Fitbit app and must open and add the weight there and then transfer it to the transform app. Activity is only Fitbit based but since we don’t have one in the beginning everything must me manually entered. If you use apple products nothing is compatible and use is not user friendly. Only convenience is that you can take photos of your meals, but then there is no data or calorie calculations for each day. Save yourself frustration during your weight loss journey and try any of the other programs offered.

Many many issues

2025-03-06

by Silverhalides

Between only selectively syncing with my Fitbit app, redirecting me in a circle every other time I log in, and randomly deleting some messages, this app is deeply flawed. It really seems like no one actually every fixes the bugs. I also hate consuming so much content on such a tiny screen.

It’s terrible

2025-03-07

by Lynn--no Sound

It routinely disconnects from Fitbit. I re-enter my credentials and get a ‘success’ message screen—and then an ‘uh ho, please connect your health tools.’ This app is quirky and unreliable and I am almost to the point of leaving the program because I can track and be healthy without the frustration of having the tracking app failing on a regular basis.




Have a Problem with Transform | Healthy Lifestyle? Report Issue




Why should I report an Issue with Transform | Healthy Lifestyle?

  1. Pulling issues faced by users like you is a good way to draw attention of Transform | Healthy Lifestyle to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Transform | Healthy Lifestyle customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Transform | Healthy Lifestyle.


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