Service One CU Reviews

Service One CU Reviews

Published by on 2026-05-04

🏷️ About: Our purpose is to provide our members with a better life experience, one person at a time. Banking with Service One has never been easier with our mobile app! Enjoy the great look and feel to easily complete your everyday transactions and view your account information.


       


Is Service One CU Safe to Use?

We Investigate the app owner's website (Socu.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
89.7%

😎 Positive experience
10.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 3,023 combined software reviews.

Is Service One CU Safe?
Service One CU does not appear safe based on available data.
10.3/100

  Safety Analysis »»

Is Service One CU Legit?
Service One CU does not appear legitimate based on our analysis.
10.3/100



Read 16 Customer Service Reviews 😠💢

4.8 out of 5
Terribly laid out

ServiceOneCU is terribly laid out and loses many of the functions the previous app had. ServiceOneCU is essentially a glorified bookmark rather than an app.

Confusion

I recently ordered checks for my regular checking account. Firstly I was charged for them. You took it out of my Easyshare account. That’s because you sent me checks on the WRONG account. Your cashiers are constantly depositing my checks into the wrong account. I blame this on management for the lack of training AND because of your confusing situation of account numbers. I can put the full account number on the back of the checks and the cashiers STILL ask which account I want it to go into!!

ATM

I think the ATM machines need to be updated. It would be nice if they were like the ones Chade bank has. You can automatically deposit cash into your account through the ATM and it goes your account right then and there.

Love Service One Credit Union

The people who work there are so kind and knowledgeable. I’ve even received a much needed hug from one of the employees when I was having a bad day. I will always use this place for my banking needs.

Service one

Love the up to date app.
Employees are great.
However, the price for checks is absolutely ridiculous!!

Why I enjoying banking with SOCU

They have always been there helping me with my loan needs. I appreciate being a SOCU member.

Review

I am so satisfied with Service One Credit Union, I can’t begin to tell you.

Best credit union I’ve ever belonged too! They’ve helped me greatly

They are very personable people to deal with

Great Credit Union..

Good Customer Service, Very friendly staffs in Bowling Green KY, Campell Lane. Accurate and Fast response service.

Love it

I control my bank account

One problem

I wish you was on experien boost!

Cordell

ServiceOneCU comes in handy for some mobile banking. 😃😃😃😃😃

Love it!! Easy to use. Very informative.

Easy to use

This app is awesome.

Very recommended ServiceOneCU, easy and simple is amazing.

Best bank in town.

Best bank for yr mortgage loans

Unbeatable

I i ca
The best service



Is Service One CU Safe? 🙏

Service One CU does not appear safe based on available data. JustUseApp Safety Score for Service One CU is 10.3/100.
This assessment is based on our NLP analysis of 3,023 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

88.1% of users say app is safe 👍
88.1%

11.3% of users have some concerns ⚠️
11.3%

0.6% of users say app is risky 🚨
0.6%


Is Service One CU Legit? 💯

Service One CU does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Service One CU is 10.3/100 .
This conclusion is based on analysis of 3,023 user reviews.

🔏 Privacy & Data Safety

Service One CU collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Diagnostics



How was your experience with Service One CU? Post a Review




Features

Banking with Service One has never been easier with our mobile app! Enjoy the great look and feel to easily complete your everyday transactions and view your account information.

Apply for loans, new accounts, become a member, or find your closest ATM or branch location.

Make payments, transfer funds, view statements, and deposit checks with a few taps.

Our purpose is to provide our members with a better life experience, one person at a time.

Message and data rates may apply.

  Contact Support
Developer:
Service One Credit Union, Inc.


Website:

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