Drop app not working? crashes or has problems?

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Summary of Drop Problems 🔥

- Inconsistencies in earning points for certain offers and games

- Changes to the app, such as getting rid of power offers and replacing them with flash deals, have made it less appealing

- Unable to change or add power offers, leading to loss of potential points

- In-store purchases not included in power offers, leading to missed opportunities for points

- App can be glitchy and freeze during surveys, leading to wasted time and lost points

- Redeeming points for gift cards can be difficult and may require contacting customer support.

📋 5 Reported Issues:

M
Marcus 2023-10-31

I did some googling and found this page where others are having the same problem as me. Drop appears as if it's gonna open, but then just disappears back to my home screen. Can't even do my Tuesday spin. Been like this for weeks now. Come on Drop! How can I redeem my points now?

A
Allison Beaman 2023-10-26

Since the most recent update of the Drop app, it will not open properly. The app flashes on the screen and immediately disappears. I’ve uninstalled and reinstalled the app, rebooted the phone, all the usual fixes, but nothing works. I found this website on a search and see that many others have the same problem.

A
Angela Winchell 2023-10-22

Drop all on my phone opens then closes immediately. I have deleted the app and reinstalled it several times and tried updated on my phone but nothing seems to help. It seems to be app issue not a phone issue. When will this be fixed? I have points I would like to redeem and reconnect the offers to my cards on file. Please help

C
Courtney 2023-10-17

The drop app opens then automatically closes. I have tried deleting the app restarting my phone really opening the app etc. and nothing works. Please help.

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S
Sylvie Thibeault 2023-10-14

I am having trouble with drop it will not open properly.It looks like it is going to open but it doesn’t. When will it be fixed and will we be getting points on hoops.

Showing 1-5 of 5 reported issues:

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Common Drop Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Drop iPhone Issues and Solutions

  2. Drop Android App Issues and Solutions


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