Com app not working? crashes or has problems?

Com Status

Published by HAIER US APPLIANCE SOLUTIONS, INC

The GE Appliances Comfort app will give you the insight and control you need to
manage your connected GE Comfort appliances such as air conditioners,
GeoSpring™ hybrid electric water heater, water softeners and water filters.
Please Note: - Requires a WiFi router with internet - Requires a compatible GE
Appliances air conditioner, GeoSpring™ hybrid electric water heater, water
softener or water filter - To connect your c.

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Common dislikes about Com app

- Glitching issues

- App crashes

- Can't adjust temperature or settings

- Force closes

- Defaults to "Energy Mode" after power failure

Have a Problem with Comfort - GE Appliances? Report Issue

Common Com Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Com app on iOS and Android devices. Solve all Com app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Com iPhone Issues and Solutions

Com iOS app crashes, not working, errors
Com iOS app network issues
Com on iOS has black/white screen

Com Android App Issues and Solutions

Com has errors/crashing/not working
Com server network connectivity issues
Com has black screen

Com iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Com app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Com app crashes or not working on Iphone (iOS):

Close and restart the Com app on iPhone
Update Com app to the Latest Version for iOS
Uninstall and reinstall Com iPhone app
Update your iPhone to the latest iOS version

Fix Com on iPhone unable to connect to server/internet connection issues::

To resolve Com network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Com black/white screen (blank screen) on iPhone:

Follow the Com iOS app troubleshooting guide Here →

Com Android App Issues and Solutions

Fix Com not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Com app issues:

Force Stop the Com App
1. On android, goto "Settings" » click Com app. » click "Force Stop".

Update Com to the latest version on PlayStore

Clear Com App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Com app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Com.

Fix Com unable to contact server/ Com internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Com » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Com » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Com on android.

Solve Com black/white screens issue on Android:

Follow the Com android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HAIER US APPLIANCE SOLUTIONS, INC, developers of Com.