Stax Pay Reviews

Stax Pay Reviews

Published by on 2023-04-20

🏷️ About: Stax by Fattmerchant is an all-in-one payments toolset that provides a flexible and scalable solution for businesses. The Stax Pay mobile app offers powerful insights on-the-go, allowing users to manage cash flow, spot trends, and improve business performance. The app enables users to accept payments, process refunds, invoice customers, and much more without having to download a separate app.


       


Overall Customer Experience 😎


πŸ‘ΏπŸ€¬πŸ˜  Negative experience
51.8%

πŸ˜ŽπŸ‘ŒπŸ”₯ Positive experience
31.4%

πŸ™„πŸ’…πŸ«₯ Neutral
16.7%

~ from Justuseapp.com NLP analysis of 22 combined software reviews.



Summary of Customer Reviews (Takeaways): πŸ’Ž

- Intuitive and easy to use

- Can take cards or ACH

- Allows access to data with live dashboard

- Allows to run entire business remotely



Read 13 Customer Service Reviews πŸ‘ΏπŸ€¬πŸ˜‘πŸ˜ πŸ’’πŸ˜€

2.2 out of 5

Unstable app

2022-05-22

In the last several weeks we continue to have issues with StaxPay and card reader. StaxPay is unstable in crashing and now we cannot process transactions with StaxPay and having to use a web based safari interface and manually enter card info. It has been a nightmare of payment failures and is embarrassing with our customers

Update Issues

2022-06-23

Latest version of StaxPay which we downloaded 01/15/2021 has been riddled with bugs. We have gig speed internet with no connectivity issues and we are running on iPad pro. StaxPay is now timing out during checkouts and when you renter it goes through for both transactions. It is requesting multiple logins per day and doesn’t hold reliable connection to card reader.

The update also changed the tip screen to come prior to inserting card so you have to turn for tip, turn back to wait for insert card prompt, then turn back if it requests card signature. The old version had you insert card then prompted for tip, this was far more natural, now it just feels like guilting people into a tip.

Not impressed with update after being very happy with previous versions of software. I will update review when software is working again.

Sort by total

2022-07-24

Please make StaxPay sort by total and day. It's very frustrated not knowing your total are deposit or not.

Awful integration with iPhones

2022-08-25

It’s a frustrating and fruitless waste of time trying to use this on an iPhone. You can’t manually enter date ranges yet the calendar is always set to the wrong month and won’t let you scroll to the correct month. Utterly useless to look up any useful information.

Card Reader Is Terrible

2022-09-26

card reader isn’t working, this is embarrassing to our customers. We need to do better with these card readers if you expect to stay competitive in the market. Already considering leaving and it hasn’t been even three months, but we have had so many issues already.

Best app ever!

2022-10-27

I’ve had no issues taking payments. StaxPay is very intuitive and easy to use!

I love Fattmerchant!

2022-11-28

StaxPay is great and so easy to use! The customer support team is also top notch.

Easy and powerful

2022-12-29

Latest updates are great. Tons of flexibility.

Easy to use

2023-01-30

Love having the dashboard available wherever I am, and the interface is super easy to use. New Bluetooth readers are great as well!

BEST credit card processing app!!!

2023-03-03

Take payments literally anywhere you need and any way you need with this payments app. StaxPay has tons of data and dashboards too so you can track sales data, trends and a lot more. Even integrates with Quickbooks Online!!

Convenient and Smooth

2023-04-01

I was surprised with StaxPay as it allowed just as much access as the website. Able to see all my data with live dashboard, take payments etc. Basically it allows me to run my entire business remotely because of StaxPay . First time I can truly say I’m happy with my credit card company.

Great app for taking payments

2023-05-03

Can take cards or ACH really using in saving credit card processing fees.

Unstable app

2024-11-16

In the last several weeks we continue to have issues with StaxPay and card reader. StaxPay is unstable in crashing and now we cannot process transactions with StaxPay and having to use a web based safari interface and manually enter card info. It has been a nightmare of payment failures and is embarrassing with our customers



Is Stax Pay Safe? πŸ€—πŸ™


Yes. Stax Pay is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 22 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.2/5 . Justuseapp Safety Score for Stax Pay Is 37.8/100.


Is Stax Pay Legit? πŸ’―


Yes. Stax Pay is legit, but not 100% legit to us. This conclusion was arrived at by running over 22 Stax Pay User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Stax Pay Is 57.9/100..


Is Stax Pay not working? 🚨


Stax Pay works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans πŸ’ΈπŸ€‘πŸ’°

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Monthly Subscription $59.99


How was your experience with Stax Pay? Post a Review




Features

- Swipe EMV chip cards with the optional Bluetooth Stax mobile reader

- Accept Visa, MasterCard, Discover, and American Express

- Accept tips, apply discounts, and issue refunds

- Key-in, swipe, dip, or photo capture card details

- Email receipts to multiple customers and internal staff

- Securely store payment methods for future transactions

- Automatically sync payments and data to the Stax platform

- Receive deposits to your bank account automatically on the next business day

- Manage customers in real-time and send invoices, update contact information, and add new payment methods

- Stay protected from liability with PCI-Compliant tokenization technology for managing credit card information.

  Customer Service/Support
Developer:
Fattmerchant Inc.

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