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Company Name: Fattmerchant Inc.
About: Fattmerchant is a direct-cost, integrated payment technology provider dedicated to simplify the
payment experience for all businesses.
Headquarters: Orlando, Florida, United States.
Stax Pay Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Fattmerchant Inc.
Verified email ✔✔
E-Mail: techteam@fattmerchant.com
Website: 🌍 Visit Stax Pay Website
Privacy Policy: https://fattmerchant.com/privacy/
Developer: Fattmerchant Inc.
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3 Most reported problems 😔💔
Awful integration with iPhones
by RVAspeak
It’s a frustrating and fruitless waste of time trying to use this on an iPhone. You can’t manually enter date ranges yet the calendar is always set to the wrong month and won’t let you scroll to the correct month. Utterly useless to look up any useful information.
Unstable app
by Ninjakatyfd
In the last several weeks we continue to have issues with the app and card reader. The app is unstable in crashing and now we cannot process transactions with the app and having to use a web based safari interface and manually enter card info. It has been a nightmare of payment failures and is embarrassing with our customers
Card Reader Is Terrible
by Salvyi
card reader isn’t working, this is embarrassing to our customers. We need to do better with these card readers if you expect to stay competitive in the market. Already considering leaving and it hasn’t been even three months, but we have had so many issues already.
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- Pulling issues faced by users like you is a good way to draw attention of Stax Pay to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Stax Pay customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Stax Pay.
