My Molina Reviews

I have tried to find pharmacies in my area that Molina approves . It continually shows access denied!!!!! It does not show that my prescription medication deductible was satisfied . It does not offer or show mail in prescriptions . It does not show that I have prescriptions or medications purchased or authorized . The only thing I am able to get off this Molina App is my Medical ID card and that my payment has been processed. There is no link to contact anyone when having a problem with MyMolina. Obviously it is not working and not accurate as I can not see local pharmacy’s. Why does it state Access Denied when trying to view pharmacies in my local area . When I tried to use favorites it gives me not local nearby pharmacies that I did not favor . MyMolina is junk !!!

We are a family of five! I was hoping to be able to at the very least be able to list my children on my account with their insurance as well. You can’t! It’s one person per email and I don’t have 5 emails. I have one and their dad has one. So MyMolina is really no help when it comes to my children which is who I made it for. But since I entered my info bc that’s what you typically do first, now I’m
Screwed. I think it’s really silly that they didn’t make MyMolina that way in the first place knowing that most people at the least have some kind of state insurance for their children.

You can be able to retreat a lot of information from MyMolina, the only system update I advice is that as parents of more than one children we should be able to add more than one person in to MyMolina like a family plan add type of option in MyMolina . I have two children and I can’t have the same app running twice on my phone to be able to have both of my children information because is only one per app and not every body has two emails. Please advice if you have a solution or working on one.

I loaded MyMolina hoping to have easy access to all of my families insurance info. As far as I can tell though I only get info for myself and would need to set up separate sign-in credentials for each of my three children (and wife) even though we are all under the same plan. On the regular website I am able to switch between family members. I find MyMolina marginally useful as a parent who is generally bringing one of my three kids to the doctor. If I was single MyMolina would be great - but not for a family.

I like many features on MyMolina. HOWEVER, maybe double check some information displayed on MyMolina . I found what seemed to be many doctors in my area, claiming to be accepting new patients at this current time. I called 4 or 5 different doctors, who either said they currently were not taking new patients, or they would accept new patients in 6-8 weeks. So I called Molina over the phone and I got my situation covered. This is at fault of the doctors, or Molina? Not entirely sure. Please update false information so this won’t happen in the future.. Thanks!

On top of providing low income people like me to have insurance, MyMolina has been great in saving time from having to be on the desktop to change providers or communicate with personnel for help with insurance info.

If you have to register online then why is there a register button in MyMolina ? I called the customer support number and they said it glitches “because it is secure”. That makes me feel kinda weird with my private medical info, like just remove the register option and note that it has to be done online like other apps do instead of trying to “sell” me that the glitch was deliberate. Sorry, I might try the online portal but MyMolina seems kinda fishy to me.

After trying to make a payment and entering all the information. When I went to submit it gave me an error that the server is busy. Multiple times. So I had to go back through and re-enter all the information over again. And now just trying to put a nickname on here to submit this review everything is taken. This is ridiculous.

Much easier than waiting over the phone

Found this insurance through the marketplace. Horrible. MyMolina has not worked all day on my iPhone 11 with either WiFi’s nor my phone’s service. Cannot view basic information such as ID. Cannot search for provider for any area of expertise. Looking at canceling. What’s the point of insurance if you can’t access your information to set up appointments?

I downloaded MyMolina in hopes to have access to both my children’s info, and unfortunately I am only able to register one insured per email. That was a big inconvenience for me. I really hope they fix this and add a feature where all the family can register.

Had a problem with staff at my doctors office and did everything they could to help me with this issue. Thank you all for doing that.

I do indeed love the interface—being able to access quite a bit about my plan, however if I get too far into MyMolina it never fails to crash or glitch. Frustrating. I suppose I’ll use my PC to do it all. Just needs an update—solid start.

App says authentication failed every time I try to sign in. I use a password manager and all of my credentials are automatically copied. Works just fine on the website, but MyMolina doesn’t work at all. Called support and they said to reinstall MyMolina . That didn’t fix it. So I guess this just doesn’t work now.

Totally worthless, costs a fortune and does not help cover anything! The cheapest of doctor visits is all. Even then it took off the primary care doctor I chose from their list and refuses to reinstall him saying he’s not accepting new patients, we’ll I’m already his patient and his listings says that he is accepting new patients anyways.

I have received nothing but great service from Molina. I feel my health care plan is being taken care of by a compassionate insurance provider which it's very rare.

So far so good, no problems yet. I check on MyMolina every month. It’s been fine!

It’s really slow but I can still pay... plus I’m writing this reviews in a page that doesn’t show the letters so yeah need fixing for both MyMolina and the pages

Unable to log in. After changing my password and updating my security questions through a desktop browser, I am still being told to update my security questions. Nowhere on this screen does it give you an option which makes the whole app completely useless.

Trying to do a few things with a message I got in my inbox. It won’t load a page that I need to complete the contents of the message, then I click a link in the message for more information and MyMolina force closes... SO ANNOYING! I keep trying hoping it will work, it doesn’t. The definition of insanity. 😫

I do indeed love the interface—being able to access quite a bit about my plan, however if I get too far into MyMolina it never fails to crash or glitch. Frustrating. I suppose I’ll use my PC to do it all. Just needs an update—solid start.

I set up for MyMolina to log in using the fingerprint but MyMolina does not log you in. I still have to hit log in

MyMolina is great for accessing my diagnosis history. However, I changed my PCP over the phone yet my virtual care card still has the old PCP’s name on it, and there’s no way to edit this! Why won’t it update the virtual card?

What a horrible company!!! So shady and always talking out one side while the other side says no this isn’t right. Contradicting themselves constantly. Horrible customer service. Waste of money. Cancel you and fine you and make all kinds of issues. Find a different provider! Thanks for nothing Molina.

I love that I can now change my provider through MyMolina !

Molina is best insurance I have it in my life honest, fast, great price, great customer service.

Thanks

I got MyMolina because I thought it would make it easier to submit a payment. It never keeps my password, I constantly have to change my password and it never accepts the password choices I submit.