Hik-Connect app not working? crashes or has problems?

Hik-Connect Status


I have a problem with Hik-Connect

Are you having issues? Select the issue you are having below and provide feedback to Hik-Connect.




⚠️ Most reported problems ⚠️

Not working
48.3%

Something else
17.2%

Login
13.2%

Photo/Video
13.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Hik-Connect Problems 😠👌🔥

- Account vanishes as soon as you log in.

- Update made all cameras automatically display as Basic.

- System crashes often.

- Company's Tech Support only works bankers hours 9-5.

  214 Reported Issues: 😵🆘🛟🚨📢

Angie Richards
2022-08-08

App won't open, keeps crashing

Tony Mitousis
2022-08-07

After i updated the app on my Google pixel 5 phone, it crashes when i try to open it. Reinstallation didn't help.

Deborah Delaney
2022-08-07

Hik-Connect app will not open on my Android V12. Was working just fine until 07/06/22, App tries to start then immediately shuts down. Uninstalled, reinstalled. Restarted phone and nothing works. Has anyone resolved this issue? I see there are several with the same problem. Thank you

Phil
2022-08-07

Him Connect app refusing to open, Been working fine until this morning 07/08/22, App tried to start then immediately shuts down. Uninstalled, reinstalled. Restarted phone. No luck. Pixel 4a

Mohammed Quayum
2022-08-06

Hi I am having same issues as some other end users, brought a new phone Google pixel 6, running Android 12 was working for about a week then everytime I try viewing from the app keeps crashing. Tried deleting and redownloading but no success, anyone got any suggestions?

Karl
2022-08-06

I suppose tge crash was introduced with play system update July 2022

Bill 3
2022-08-06

App stopped working a few days ago. Uninstalled reinstalled etc and try to open app and it closes immediately.

Muhammad Atif Grewal
2022-08-06

App just stopped working this morning

Terri Noel-White
2022-08-06

HIK Connect app not opening. Tried uninstalling and reinstalling. Tried restarting phone. Still will not open. I see other customers having same problem. Any suggestions??

Rey
2022-08-05

Second day without access to my cameras. What the hell?

Abdul Sumair
2022-08-05

The app is crashing i can't open it kindly push the update it's a major issue

Jun
2022-08-04

My app stopped working this morning, would not launch, just keep crashing when trying to launch it. Try reinstall and upgrading. No luck.

B Darshan
2022-08-04

Today morning onwards my Hik connect app not working I'm unable to open, uninstalled & again installed & i cleared my data & i restarted my mobile also, but it's still not opening. It's showing me an error message. "Hik-Connect" failed to start several times. Restore it by clearing its history? Please anyone help me how to fix it

Moj
2022-08-04

Hi my Hikconnect app everything I open it closes back down on my phone, please assist?

Urvish Dave
2022-08-04

Hik connect app is not opening in mobile. I will try to delete and reinstall it. Can anyone help in this.

Joe Windram
2022-08-03

The hik app won't open. I uninstalled and tried everything.

Md Riazul
2022-08-01

hik-connect is experiencing crashes.please connect

Mike Harvey
2022-07-13

Had changed my phone and everything moved across from old to new apart from hik-connect for some reason. Downloaded hik-connect to my new phone but after accepting my phone number and password, it wouldnt open up. I discovered that the app had loaded onto my sd card. I moved it to phone internal memory and it worked fine.

Jordan Purdy
2022-07-11

I updated my app I think that is the issue when I have a front line crossing it logs it as an event but it doesn’t take a photo of it anymore just a bell how can I sort this? Thanks

Richard
2022-07-08

The app updated now everything is offline

Arno
2022-07-03

We have since yesterday Hik-Connect offline, it seams that the server is offline

Graham
2022-07-02

On my new IPad and New MacBook Pro I am only getting one camera on both machines yet all cameras on IPhones.

Val
2022-07-01

My hik app to see my cameras keeps closing as soon as I open it. Google pixel 5a with Android 13. Worked before.

Sheila Ott
2022-06-29

Cameras showing offline on phone but system is working fine at home/visible on TV.

Beverley Harwood
2022-06-02

Cameras showing offline on phone but system working OK at home on TV screen.

Bini
2022-06-01

hik coonect constantly crashes for me non-stop. Can anyone help?

Harold Booth
2022-05-31

Hik Connect app on my iPad has worked OK for some years, but it now freezes every few minutes - right facing triangular arrow appears and the picture will not move until the arrow is touched. The only change I have recently made is to update the iPad. My bank required the latest iPad program. No other app freezes.

Dev
2022-05-26

litedev.hik-connect.com dev.hik-connect.com These two domains that are used to link your system and your viewing device (phone/tablet) are offline. It could be due to maintenance or hardware failure on the company’s end. Use an online detector to monitor these domains if you want to watch for them to come back.

Georgina Onoufriou
2022-05-24

My hik connect app was installed 2 days ago worked fine for a few hours then playback wouldn’t load , the cane came out reset my box started working fine then from 2am last night the playback not working on iPhone please help

Martin Mc Grath
2022-05-19

The app freezes my iphone 12 i cant turn the phone off.

Showing 181-210 of 214

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About this app

All you need to do is creating an account and adding device into the account, then you can enjoy the real-time video from cameras on a global scale.  The Hik-connect app is designed to work with Hikvision series DVRs, NVRs and IP cameras which support Cloud P2P function.  It also allows you to play back recorded video to search every milestone of your life.  It allows you to live view your cameras remotely.  When motion detection alarm of your device triggered, you can get an instant message notification from Hik-connect app.