Contact Mobi Support
Company Name: Fifteen
About: Elevate your Vancouver adventures with the Mobi by Rogers app – the quickest
way to sign up and get riding. Our classic bikes and ebikes can be unlocked and
returned to any Mobi by Rogers station throughout the city, making bike share
ideal for getting around Vancouver.
Mobi Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Fifteen
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Mobi Website
Privacy Policy: https://www.mobibikes.ca/en/privacy-policy
Developer: FIFTEEN
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3 Most reported problems 😔💔
Unusable app
by FlaneurHQ
I really wanted to use the city bikes in Vancouver and l, despite all the bad reviews, I decided to give the app/system a try. The app is so buggy as to be unusable. On opening the app it forces you to go to ad and update webpages without the ability to cancel out. Then when trying to enter my phone number to sign up it randomly drops skips out and the entire screen changes. Sadly with so many bugs merely upon trying to sign up, I don’t fired at all comfortable actually trying to rent a bike or giving up any payment info. Sadly this is about the worst city bike app I’ve ever seen.
Mobi is not a good app!
by Coolfunnybunny
To be completely honest, Mobi is a bad app. My friends and I were visiting the great city of Vancouver when we unfortunately wanted to ride bikes. I typically consider myself an optimist, voted “Appletown’s happiest person” twice in high school. It was hard to remain this happy when the app would not let me reserve a bike or even make an account! Super disappointed, we had to walk instead which, of course, effected our body positivity. Hope to give Mobi another shot when I return to Vancouver!
Not just worst app, worst bike share ever.
by Rohit5673
Have used bike share across multiple cities: NYC, Miami, Fort Lauderdale, Seattle, SF. But never have I encountered such a bad app/bike share system.
Bikes don't easily unlock/dock, have to retry multiple times for both. App doesn't even show if you have a trip open easily. Sometimes bike gets docked but doesn't reflect in app and won't let you checkout a bike.
Would give this -infinity rating if I could. Save your money and don't even bother.
Have a Problem with Mobi by Rogers? Report Issue
Why should I report an Issue with Mobi by Rogers?
- Pulling issues faced by users like you is a good way to draw attention of Mobi by Rogers to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Mobi by Rogers customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mobi by Rogers.
