Contact Rogervoice Phone Call Captions Support

Edit: it gets better. Transcriptions are still inaccurate and there's a few bugs in the app that still haven't been sorted. There's an issue with number register. I did type in confirm number and still won't let me use due to device error. I tried with tech support.. Tech was helpful but couldn't get it to resolve. And they gave up i guess. I still waiting on reply. All I did was uninstall and then reinstall using same number and phone to register but app denied me access. *Reason for uninstall because the app keeps forced closing on its own and won’t allow use.** Can't access roger voice therefore I can't enjoy its features or paid subscription services. I paid for the service and now It's no use for me now. And I’m one disgruntled user!!!! Stay clear of this. Don’t waste your money

It’s really good, the free version of course. The paid version not so good, every time my gramma calls under the $29.9 a month with the assigned number somebody unknown calls her back saying that somebody called that number. It’s really annoying. So she is not using the number that the app assigned to her, the way we got it working is that if somebody calls her regular phone she hangs and then calls back using the app until they fix that issue of calling random numbers. Update: we decided to cancel the service and remove the app, it took almost two months to get a vague response.

UPDATE: this app is too buggy and it’s getting worse. Use InnoCaption, which is free and the quality of transcription is superior. As a deaf person, this app dramatically changed my life! There are a few bugs however: 1- no way to paste a number directly in dialer 2- when someone is speaking fast, transcription will occasionally freeze up until they stop talking. Then a few seconds later the entire text of the conversation will show up. 3- sometimes the transcription does not scroll automatically, worse it resets to a particular position forcing me to constantly scroll down to latest text while someone is speaking. This is rare however. 4- on an iPhone SE (2016 model) the app is near unusable and does not open in time to answer calls.