Contact Simply Wall St Support
Company Name: Simply Wall St
About: Investing in stocks is one of the most powerful ways to build wealth, and the
only way to do it reliably is to take a long term approach.
Simply Wall St
revolutionizes how individuals invest, helping them follow the principles of
long term investing at every stage of their journey.
Simply Wall St Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Simply Wall St
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Simply Wall St Website
Privacy Policy: http://simplywall.st/privacypolicy
Developer: Simply Wall St
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3 Most reported problems 😔💔
Enjoy your first 30 days. Then be forced to pay more!
by Iowastatejake
If you own more than 30 stocks, beware that you must pay for the “Ultimate” package and not the “Premium.” What they’ll do is give you full access for 30 days and then block access to your portfolio instead of simply capping stocks over the initial 30 you own. This change happened after I paid for full portfolio access. Like they literally made a change after I paid for the service, citing “technology investments.”Additionally, the 30 stock views per month don't carry over, making it difficult to monitor multiple stocks regularly without limiting research on similar ones. Disappointed with the lack of prorated cancellation option, just offered to disable auto-renewal.
Well it was good while it lasted
by Baylus
Simply Wall St. has succumb to monthly subscriptions. The recent update has introduced limited information, you basically get the company’s name and the snow flake, not even the current share price. While I agree the information is compiled in a way that make it easier for us to read, the new UI system is very confusing. When it was introduced it took me along time get used to it Vs. the old UI system. Making a portfolio is pointless, it is so hard to just enter information in the cells on a iPhoneX that makes me wonder who they make this app for. I would love to see the application come back but it is on the path of IBillionaire.
There’s a Disconnect
by Richkidd77
I love Simply Wall St. for their overall concept — taking a plethora of complex statistical data and simplifying it for the average investor. However, I’ve taken to just using the mobile website when accessing my portfolio instead of the app. The developers seem unable to provide users with consistent data from one device to the next. On the website, everything is as it should be; however, on the iOS apps everything is off. I am invested in 18 stocks, but on the iPhone app, it says I am holding 27 — the sum of the ones I am holding and all of the stocks I have liquidated — even though I have “checked” the option to not show liquidated stocks. And on my iPad, it shows 23. Three different views for one portfolio.
More still, there is a disconnect across every category of measurement of my portfolio’s performance from one device to the next. All this makes their iOS apps pretty much useless.
I trust that Simply Wall St. knows a thing or two about finance and statistics. And the UI is gorgeous. But if they want to make it in the app market, they need to get people who can make the experience consistent.
Have a Problem with Simply Wall St? Report Issue
Why should I report an Issue with Simply Wall St?
- Pulling issues faced by users like you is a good way to draw attention of Simply Wall St to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Simply Wall St customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Simply Wall St.
