DuoSTATION app not working? crashes or has problems?

DuoSTATION Status

Published by ProgramDuon AB

DuoSTATION is an easy-to-use and cost effective alternative on the market that
can be used to manage the most tasks an IT-department needs within your
organisation. Inventory and manage all devices in your IT-infrastructure.

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Common DuoSTATION Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DuoSTATION app on iOS and Android devices. Solve all DuoSTATION app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DuoSTATION iPhone Issues and Solutions

DuoSTATION iOS app crashes, not working, errors
DuoSTATION iOS app network issues
DuoSTATION on iOS has black/white screen

DuoSTATION Android App Issues and Solutions

DuoSTATION has errors/crashing/not working
DuoSTATION server network connectivity issues
DuoSTATION has black screen

DuoSTATION iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DuoSTATION app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DuoSTATION app crashes or not working on Iphone (iOS):

Close and restart the DuoSTATION app on iPhone
Update DuoSTATION app to the Latest Version for iOS
Uninstall and reinstall DuoSTATION iPhone app
Update your iPhone to the latest iOS version

Fix DuoSTATION on iPhone unable to connect to server/internet connection issues::

To resolve DuoSTATION network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DuoSTATION black/white screen (blank screen) on iPhone:

Follow the DuoSTATION iOS app troubleshooting guide Here →

DuoSTATION Android App Issues and Solutions

Fix DuoSTATION not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DuoSTATION app issues:

Force Stop the DuoSTATION App
1. On android, goto "Settings" » click DuoSTATION app. » click "Force Stop".

Update DuoSTATION to the latest version on PlayStore

Clear DuoSTATION App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DuoSTATION app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DuoSTATION.

Fix DuoSTATION unable to contact server/ DuoSTATION internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DuoSTATION » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DuoSTATION » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DuoSTATION on android.

Solve DuoSTATION black/white screens issue on Android:

Follow the DuoSTATION android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ProgramDuon AB, developers of DuoSTATION.

100% Contact Match

Developer: ProgramDuon AB

E-Mail: [email protected]

Website: Visit DuoSTATION Website

83.33% Contact Match

Developer: ProgramDuon AB

E-Mail: [email protected]

Website: Visit ProgramDuon AB Website

About this app

this app is an easy-to-use and cost effective alternative on the market that can be used to manage the most tasks an IT-department needs within your organisation. To use DuoSTATION, you must have v6 SR-5 of this app and the module Cases installed. DuoSTATION lets you register and follow cases in this app. Inventory and manage all devices in your IT-infrastructure. Manage your servicedesk easily and efficiently.