MoveData app not working? crashes or has problems?

MoveData Status

Last Updated on 2016-06-22 by Hama GmbH & Co KG

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Common MoveData Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MoveData app on iOS and Android devices. Solve all MoveData app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MoveData iPhone Issues and Solutions

MoveData iOS app crashes, not working, errors
MoveData iOS app network issues
MoveData on iOS has black/white screen

MoveData Android App Issues and Solutions

MoveData has errors/crashing/not working
MoveData server network connectivity issues
MoveData has black screen

MoveData iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MoveData app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MoveData app crashes or not working on Iphone (iOS):

Close and restart the MoveData app on iPhone
Update MoveData app to the Latest Version for iOS
Uninstall and reinstall MoveData iPhone app
Update your iPhone to the latest iOS version

Fix MoveData on iPhone unable to connect to server/internet connection issues::

To resolve MoveData network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MoveData black/white screen (blank screen) on iPhone:

Follow the MoveData iOS app troubleshooting guide Here →

MoveData Android App Issues and Solutions

Fix MoveData not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MoveData app issues:

Force Stop the MoveData App
1. On android, goto "Settings" » click MoveData app. » click "Force Stop".

Update MoveData to the latest version on PlayStore

Clear MoveData App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MoveData app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MoveData.

Fix MoveData unable to contact server/ MoveData internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MoveData » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MoveData » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MoveData on android.

Solve MoveData black/white screens issue on Android:

Follow the MoveData android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hama GmbH & Co KG, developers of MoveData.

About this app

Therefore, you have the possibility to transfer images, videos or files easy, fast and safe between your Apple Lightning device and a microSD card or vice versa. If you own a this app card reader from Hama, use MoveData for an easy data transfer between a microSD card inserted into the card reader and your iPhone, iPad or iPod touch. Just connect the Lightning connector of the card reader to your terminal device and open the this app APP. All this without cable or internet connection. Furthermore, this app provides the opportunity to backup and restore your contacts.