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About: Want to see a doctor now? Within minutes, we will connect you with a doctor so
that you and your loved ones feel better, faster. Download the JeffConnect app
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  2025-02-10

JeffConnect Customer Service πŸ’’

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Thomas Jefferson University



Verified email ✔✔

E-Mail: tice.admin@jefferson.edu

Website: 🌍 Visit JeffConnect Website

Privacy Policy: http://www.jefferson.edu/privacy

Developer: Jefferson University & Hospitals








3 Most reported problems πŸ˜”πŸ’”

3.1 out of 5

No point in making an account

2022-05-06

by Sk8r4life2010

Downloaded for my grandma to use, the app immediately deleted the account after it was made, tried a different email, same thing happened. Tried to reset password, says the email isn’t connected. Fix please, some people need their prescriptions.

Big hassle just for follow up visit

2022-05-13

by Hasselef

Too much trouble getting in to site.,customer service not very helpful. Making contact with Dr. timely . Not much different than phone except added aggravation.

New update, no changes

2022-05-20

by Ase Review

Still doesn't remember password. Still charges $59 when copay is $5.


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Why should I report an Issue with JeffConnect?

  1. Pulling issues faced by users like you is a good way to draw attention of JeffConnect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a JeffConnect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JeffConnect.


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