Hotmart Status

Published by Launch Pad Tecnologia e Servicos S/A on 2023-12-05

With the Hotmart app, content has no bounds, whether you want to expand your
knowledge or build a digital business. Access all the content you’ve
purchased on Hotmart, wherever you are, even offline.

I have a problem with Hotmart

Are you having issues? Select the issue you are having below and provide feedback to Hotmart.

User reports:
App has problems

User reports 3

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

100.0%

Something else

66.7%

Reported Issues: 2 Comments

By Elizabeth 8 months ago

I am able to log into Hotmart app yet when I attempt to load a video from my purchases content it won't play. I've checked everything on my end so I'm wondering if the app is down for maintenance or what.

By Gerald Abeyawardena 8 months ago

I cant close the Hotmart App on my Android phone, the reddish orange Hotmart landing page remains on screen. All other Apps have some x or other exit - what's wrong with Hotmart?

Common dislikes about Hotmart app

- The platform has issues with sending emails to purchased email addresses, making it difficult to access purchased content.

- The customer service is poor and unresponsive, making it difficult to get help with issues.

- The app offers free courses with certification in exchange for reviews, but fails to deliver on the promise.

Have a Problem with Hotmart? Report Issue

Common Hotmart Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hotmart app on iOS and Android devices. Solve all Hotmart app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hotmart iPhone Issues and Solutions

Hotmart iOS app crashes, not working, errors
Hotmart iOS app network issues
Hotmart on iOS has black/white screen

Hotmart Android App Issues and Solutions

Hotmart has errors/crashing/not working
Hotmart server network connectivity issues
Hotmart has black screen

Hotmart iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hotmart app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hotmart app crashes or not working on Iphone (iOS):

Close and restart the Hotmart app on iPhone
Update Hotmart app to the Latest Version for iOS
Uninstall and reinstall Hotmart iPhone app
Update your iPhone to the latest iOS version

Fix Hotmart on iPhone unable to connect to server/internet connection issues::

To resolve Hotmart network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hotmart black/white screen (blank screen) on iPhone:

Follow the Hotmart iOS app troubleshooting guide Here →

Hotmart Android App Issues and Solutions

Fix Hotmart not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hotmart app issues:

Force Stop the Hotmart App
1. On android, goto "Settings" » click Hotmart app. » click "Force Stop".

Update Hotmart to the latest version on PlayStore

Clear Hotmart App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hotmart app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hotmart.

Fix Hotmart unable to contact server/ Hotmart internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hotmart » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hotmart » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hotmart on android.

Solve Hotmart black/white screens issue on Android:

Follow the Hotmart android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Launch Pad Tecnologia e Servicos S/A, developers of Hotmart.

100% Contact Match

Developer: Hotmart Company

E-Mail: [email protected]

Website: Visit Hotmart Website

100% Contact Match

Developer: Hotmart

E-Mail: [email protected]

Website: Visit Hotmart Website

About this app

And if you already have a digital business, Hotmart is the perfect place to track results and get the latest platform updates. With the this app app, content has no bounds, whether you want to expand your knowledge or build a digital business. Access all the content you’ve purchased on this app, wherever you are, even offline. Flexibility and expansion are our watchwords. this app Sparkle has changed. Download it now and discover what's new in the this app app.