VR-VideoIdent app not working? crashes or has problems?

VR-VideoIdent Status


I have a problem with VR-VideoIdent

Are you having issues? Select the issue you are having below and provide feedback to VR-VideoIdent.




Have a Problem with VR-VideoIdent? Report Issue




Common VR-VideoIdent Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fiducia & GAD IT AG, developers of VR-VideoIdent.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit VR-VideoIdent Website

Privacy Policy: https://go.idnow.de/assets/pdf/gad/datenschutz.pdf

Developer: Atruvia AG




About this app

Video identification allows you to verify your identity for banking transactions or SIM card activation and a number of other matters where proof of identity is required by law.  You will be guided through the verification process step by step, allowing you to prove your identity with just a few clicks and in no time at all.  Using the VR-VideoIdent app, for instance, you can easily verify your identity without having to go to a bank or post office.  Besides VRVideoIdent , you will also need valid proof of identity and a reliable internet connection.  Take advantage of the freedoms offered by the VR-VideoIdent app now and enjoy the extra time and flexibility it provides.  VideoIdent is a secure, officially recognised standard for proving your identity.  This step of the process is carried out by our partner IDnow GmbH.  For verification, you will be connected to one of our Ident experts via video chat.  It is up to you where and when you want to carry out the verification process.  On occasions, you just don’t fancy leaving the house – when the weather is bad, for example.  But luckily, some things can be done from the comfort of your own home.  It will only take a few minutes and is completely free of charge.  VRVideoIdent is now available in German and English.