CareConvene Patient Reviews

CareConvene Patient Reviews

Published by on 2022-09-01

🏷️ About: Care Convene is a mobile health platform that allows patients to communicate and consult with their doctors through eVisit chat and video. It also provides a comprehensive Personal Health Record (PHR) and personal health tracking to help patients keep track of their daily habits. The app aims to make healthcare more convenient and accessible by allowing patients to start a visit from the comfort of their home and avoid spending hours in the waiting room.


 


Overall Customer Experience 😎


👿🤬😠 Negative experience
57.4%

🙄💅🫥 Neutral
27.0%

😎👌🔥 Positive experience
15.7%

~ from Justuseapp.com NLP analysis of 30 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Mimics patient and provider dialogue

- Easy to follow

- Can be used for whole family

- Can save time and parking fees

- Can link Fitbit for activity tracking

- Telehealth visit went fine



Read 6 Customer Service Reviews 👿🤬😡😠💢😤

3.7 out of 5

Great concept that didn’t deliver

2022-06-24

I was thrilled to have this choice as a visit so I didn’t have to go into the office. The wait was not long, the doctor came on and Gave me prescription suggestions and asked where to call it in. 10 minutes into the visit the doctor stopped responding to anything and didn’t close out the conversation or ever bother to call in the prescription. I would recommend using other options to receive better service.

Missed my doctor visit

2022-07-25

I was waiting for the doctor and I never saw that he was messaging me. It never indicated that he was there chatting with me. I realized it u til it was too late and I missed my opportunity to consult with him setting me back. CareConvenePatient is NOT user friendly and doesn’t give you notifications when the doctor is chatting with you. I couldn’t reset it after everything I tried. Very VERY frustrating.

App Support

2022-08-26

CareConvenePatient blows. I used it for a tele health visit and that service went fine. I called the provider for a receipt and they said I needed to contact CareConvenePatient . Well there is only an email. So if you don’t need an FSA receipt like I do… CareConvenePatient maybe just fine for you. They don’t respond to their emails.

Waited 10 hrs and still the tele dr never showed, just left me in the online“waiting room”

2022-09-27

My credit card was charged for an appointment that never took place. Now that’s just more time & work to dispute the charges. What a waste and disappointing experience.

User friendly

2022-10-28

CareConvenePatient has been designed to mimic a patient and provider dialogue, and it’s easy to follow! Use CareConvenePatient for my whole family as we stay connected to our doctor in Texas. We’ve used it locally to save time, parking fees, and on our vacations.

Skip the wait, connect with your doctor now

2022-11-29

As a person who does not frequently go to the doctor, I have been looking for an easy way to connect with my doctor online on the rare occasions when I need to. Care Convene provides an easy way to do this without having to drive in and wait. I also really like how I can link my Fitbit for activity tracking!



Is CareConvene Patient Safe? 🤗🙏


Yes. CareConvene Patient is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 30 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.7/5 . Justuseapp Safety Score for CareConvene Patient Is 21.4/100.


Is CareConvene Patient Legit? 💯


Yes. CareConvene Patient is legit, but not 100% legit to us. This conclusion was arrived at by running over 30 CareConvene Patient User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CareConvene Patient Is 58.3/100..


Is CareConvene Patient not working? 🚨


CareConvene Patient works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with CareConvene Patient? Post a Review




Features

- eVisit chat and video: Patients can talk to their doctors through a secure chat or video, making it easy to get the care they need on their schedule.

- Personal Health Record (PHR): Patients can document information about their health and securely store it in the app. This information can be readily shared with their provider for their next eVisit or even for the next time they are at the doctor's office.

- Personal health tracking: Patients can keep track of their daily habits, such as exercise, sleep, and nutrition, to help them make informed decisions about their health.

- Secure storage: All patient information is securely stored to ensure privacy and confidentiality.

- Convenient and accessible: Patients can start a visit from the comfort of their home and avoid spending hours in the waiting room. The app works best on WiFi or 4G LTE connections.

  Customer Service/Support
Developer:
CareConvene


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