DaVita Care Connect Reviews

DaVita Care Connect Reviews

Published by on 2024-10-07

🏷️ About: The DaVita Care Connect® mobile app is exclusively available to DaVita home dialysis patients and their care partners. DaVita Care Connect allows home dialysis patients to access kidney resources, send and communicate healthcare-related information to their care teams and join telehealth appointments.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
70.7%

🙄💅🫥 Neutral
14.8%

😎👌🔥 Positive experience
14.5%

~ from Justuseapp.com NLP analysis of 1,613 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use and intuitive

- Helps keep in contact with patients remotely

- Allows tracking of dialysis sessions and treatments



Read 16 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Crap App

2022-06-06

Crappiest buggiest app I’ve seen in years. We waited over a year for this?? Thinking of switching to Fresniyus if only for a better comm tool. Horrible!

BAD APP!

2022-07-07

This is not a good application I can’t even get my password or username after entering my credentials will never download it again this should be deleted

Worst

2022-08-08

No logoff button. Crashes. Can not use stored passwords.

Could be good if used properly

2022-09-09

I'm a Davita patient. DaVitaCareConnect could be good if it was used properly. I'm not sure if it's my clinic or Davita overall, but my appointments do not appear in DaVitaCareConnect and reminders are not used. DaVitaCareConnect has a lot of potential. Please take the time to fix the bugs mentioned in other reviews and make the use of DaVitaCareConnect consistent at all clinics. Make all clinics use the full capabilities of DaVitaCareConnect so the benefit of their patients.

Useless

2022-10-10

DaVitaCareConnect gets frozen or the Davita site can’t handle the traffic. I have gone back to paper. It’s much more convenient for entering treatment data.

Updates

2022-11-11

Keeps showing a need to update but yet there are no new updates so I can’t log on.

DaVita Care App

2022-12-12

There are no instructions or info provided regarding Care Partner’s access.

Such a bad app

2023-01-13

I hate that I have to use DaVitaCareConnect. It doesn’t work if I’m on a WiFi connect. I have to use my data.

Slight problem

2023-02-14

I really like tracking my treatments in DaVitaCareConnect . But I have problems with receiving messages. I received a notification for the very first message sent to me then after that, never again. Notifications are turned on but it won’t be until I get ready to record treatment at night that I find out that I have a message. Sometimes too late. 2/22 DaVitaCareConnect is currently telling me that an update is required but the update is not yet available. I need to put in my treatment but DaVitaCareConnect won’t let me. Please fix this problem. 4/20 update problem persists.

Buggy

2023-03-15

I am doing manual PD. DaVitaCareConnect is very slow , need to add and submit each exchange individually, and does not allow save on the full/drain info page. Since the recent update, it no longer calculates the UF.

The FMC app is much better where all 4 exchanges are listed on the same page and I could save and go back as I complete each exchange before final submission for the day.

Please make it user friendly for PD patients where we can input all 4 exchanges on one page and only need to submit once per day.

Notifications

2023-04-16

DaVitaCareConnect needs to have a basic notification function so you know when you receive a message. My provider called in meds days ago and sent me a message on DaVitaCareConnect but I had no idea for days.

DaVita care connect app

2023-05-17

I love DaVitaCareConnect lime tracking my dialysis sessions and keeping the log but everytime I turn around it needs to be updated

Kellie

2023-06-18

Would appreciate a return call . Didn’t get it yesterday and haven’t todsy either. Brought collection of urine Monday and waiting results. Thank you

Ok app

2023-07-19

This application has a notification setting, however you cannot choose which notifications you want to recieve. Additionally considering the type of app, it should be available for Mac or pc. It is too cumbersome for some people to see on smaller phone screens.

Great buuuuuttttt

2023-08-20

It keeps telling me to update DaVitaCareConnect wuej there is no current update available and it’s a.ready updated. I tied deleting DaVitaCareConnect and reinstalling but same problem. Maybe it isn’t working well with the new iOS update I just installed? Idk but please help fix!

Simple but effective

2023-09-21

I have been pleasantly surprised. It’s easy to use, intuitive and helps me keep in contact with patients remotely.



Is DaVita Care Connect Safe? 🤗🙏


No. DaVita Care Connect does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,613 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for DaVita Care Connect Is 17.1/100.


Is DaVita Care Connect Legit? 💯


No. DaVita Care Connect does not seem legit based on our analysis. This conclusion was arrived at by running over 1,613 DaVita Care Connect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for DaVita Care Connect Is 34.4/100..


Is DaVita Care Connect not working? 🚨


DaVita Care Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with DaVita Care Connect? Post a Review




Features

DaVita Care Connect allows home dialysis patients to access kidney resources, send and communicate healthcare-related information to their care teams and join telehealth appointments.

The DaVita Care Connect® mobile app is exclusively available to DaVita home dialysis patients and their care partners.

Download the app to your smartphone to access additional features and stay connected to your care teams.

  Customer Service/Support
Developer:
DaVita, Inc.