BlueCare Anywhere Reviews

BlueCare Anywhere Reviews

Published by on 2024-08-21

🏷️ About: BlueCare Anywhere is a mobile app that allows Blue Cross Blue Shield of Arizona (BCBSAZ) members to connect with board-certified doctors, counselors, or psychiatrists for virtual visits. The app provides fast help for common health issues and is a convenient and time-saving way to get immediate care.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
41.7%

🙄💅🫥 Neutral
38.4%

😎👌🔥 Positive experience
19.8%

~ from Justuseapp.com NLP analysis of 6,410 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Convenient and time-saving, especially for those with busy schedules or in need of urgent care.

- Professional and personable doctors who quickly diagnose issues and provide prescriptions and care recommendations.

- Cost-effective compared to traditional urgent care clinics.

- Easy to use and access from the comfort of your own home.



Read 24 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Garbáge Doctors

2022-06-02

Spent 15 minutes with a psychiatrist for the initial visit (which should be around 45 minutes). For $200. When messaging them with questions they want you to just make another appointment.

Spent maybe 10 minutes with a different doctor for some breathing issues and a sinus infection. She emailed me a list of OTC medications and judged me for using marijuana (didn't ask how often I use it or anything just said it’s bad for you)

Maybe there’s a few okay doctors but they spend the least amount of time possible with you and could care less.

Flawed

2022-07-03

I scheduled an appointment, then went through all the steps and answered all the questions only for it to tell me last minute that my psychiatrist is not licensed for my state. That is something that you could easily filter way before I schedule an appointment. Thank you for wasting my time. Get better engineers, don’t be cheap. Also my time costs money, so please send me a check for $80 plus an inconvenience fee of $40 because I scheduled my night around the appointment I couldn’t have. Thank you. You have my address. Now you are charging me $40 for a missed appointment, but I guess this is a pending authorization fee and will be removed? 1. The email you sent me can’t be replied to which would be convenient to help launch a dispute claim 2. The phone numbers you gave me on the apps message a.) don’t have links b.) it’s not possible for me to copy the phone number. I have to flip back and forth to call support. You definitely rushed this product out which is annoying considering how many people probably use this service. It’s just such a mess.

Insurance app that can’t verify insurance

2022-08-04

That’s right folks, an app created by your insurance company can’t verify your insurance, so they charge you $199 for an appointment. You then get to call them to file a ticket to get your money back because the visit should have cost $45.
Even better, for $199 I got a doctor I couldn’t see or hear, despite him giving up on the platform and calling me directly.
Just wait to see your regular doctor, this isn’t worth the headache.

Convenient if they actually help.

2022-09-05

I’ve used this a few times and half the time it was super helpful and convenient. The other half, it was useless, as the doctors just told me to go to an in person urgent care for medication for my cold. Urgent Care would cost me $75 to go and the whole point of BlueCareAnywhere is to get fast help when you’re unable to go in person. It honestly depends on who you get. I just got someone today who was utterly careless. If you get a doctor who cares, it’s good. If you get a doctor who’s just trying to collect money from your insurance and not actually care about you as the patient, then it’s a waste of time for you. Therefore, I feel my experiences are inconsistent and I rate this a 2. You might just be better off going in person to your regular doctor for consistency.

AMAZING

2022-10-06

I have put off taking care of a sinus problem for almost a week / and again did not want to wait at Urgent Care. I was in and out of the “doctors office” in less than 15 minutes and headed to pickup my prescription. Absolutely awesome.

Easy to use

2022-11-07

BlueCareAnywhere is so easy to use. A few questions and then connected with a Dr. who was able to diagnose a sinus infection in about 5 minutes from the comfort of my home. I will definitely use this again.

Amazing telehealth option

2022-12-08

I went to bed on a Friday night not feeling too great and woke up Saturday with a low fever and chest congestion. There was no way I could drive myself to an urgent care or risk being sick come Monday. This was a super convenient and economical option for me and I’m so happy that BlueCareAnywhere exists!

So convenient. Thankful for this easy option.

2023-01-09

BlueCareAnywhere is user friendly. I connected with a healthcare provider right away to get the help I needed when my doctor was booked 6 weeks out.

Great experience

2023-02-10

I was planning on making a visit to the nearest urgent care when I remembered this option. And the cost of urgent care would have probably been over $200 in comparison to $49 through BlueCareAnywhere. The wait time was less than 10mins and the Dr. I spoke with was wonderful.

Covid

2023-03-11

Dr Saap was very informative, she listened to me ramble about how I believe myself to have a sinus infection. She is very understanding and I laughed several times while video chatting with her. She gave great, easy to follow instructions and explained the reasoning behind her decisions. Thank you doctor Saap for listening to me ramble, and thank you for what you do!

Excellent alternative to office visit!

2023-04-12

I have used Blue Care Anywhere 2 times and both have been amazing! So glad to not have to wait in an office to see a doctor for routine things (like sinus infection). Both providers were great.

Fantastic Help!!

2023-05-13

I love BlueCareAnywhere!! I was able to sit in my office and work while simultaneously seeing a Doctor!! I’ve used BlueCareAnywhere twice and each time the Doctors were courteous, kind, and helped me with exactly what I needed in less then a few minutes!!

So Quick & Easy!

2023-06-14

I used this service for the first time and I am a believer! I was on and off the phone in a matter of 10 minutes with a prescription being sent to my local pharmacy. The doctor I spoke with was so personable, caring and relatable. I would not hesitate to use this service again in the future.

Great ap...great time saver

2023-07-15

My son woke up with pink eye. I cringed at thinking of missing work, going and waiting for hours at urgent care, and the expense merely to get eye drops.
Took me a while to download BlueCareAnywhere . But once that was done, the technicians and dr were very professional. Will definitely use this service again. Didn’t have to take time off work, was only $20...and customer service was first rate.

So convenient

2023-08-16

I have been battling a pretty severe cold for over a week, which turned into a sinus infection, and I couldn’t get into my regular doctor. Figured I would give the Blue Care Anywhere a try, and found it to be extremely convenient! Visit was done via face time, and Dr Beull was very thorough. The overall visit took about 15 minutes, and she was able to send in the prescription to my local pharmacy.

Convenient, Quick, And AFFORDABLE

2023-09-17

This was my first time using BlueCare anywhere, or any online doctor for that matter. I wish I would have tried it sooner, as this was such a convenience for my family. My daughter has pink eye, which is easily diagnosed and treated, but a prescription for eye drops is needed from a doctor. Something that can take an hour+ just took 10 minutes! Amazing!

Saved a visit to urgent care

2023-10-18

Today I had my very first virtual doctor visit. I was extremely hesitant; however I am so glad I went through with it. It was very easy to use. The doctor was extremely professional and friendly! Would of spent twice as much in both time and money if I would of gone to urgent care. I woke up having bad UTI symptoms and the last thing I wanted was to go sit in a waiting area. If I could give more than 5 stars I would!

Child sick on Labor Day

2023-11-19

Our son woke up with slightly pink eyes , which looked like the onset of pinkeye but we weren’t quite sure. Today is a holiday (Labor Day) so our two urgent care’s that we have frequented we’re closed. So on a holiday, we weren’t sure where to go. Literally in about 10 minutes we got to talk to a doctor right in our kitchen and for less money than we would’ve spent at a. Urgent care. Turns out it’s viral and not bacterial, and our question was answered. Will use again! Highly recommend!

Convenient, quick and right on the money

2023-12-20

First time using a virtual clinic and would do it again. Was in a time crunch due to upcoming travel and knew going to the clinic’s Same Day clinic would take more time than I had and cost more money. The doctor I had was very professional, personable and quickly diagnosed the issue, wrote the prescription and gave some other care recommendations in case it continued. Even found out we grew up about 15 miles away from each other but he went to the rival university.

1st time user

2024-01-21

It was great! I didn’t have to leave the house with my 2yr old. He was nice and informative with all my needs. I’ll be using this service again for sure. The Quality of the video and audio was better then I expected.

Thief! They’ll take your money with out offering and services

2024-12-18

This service is awful, I hate how U-Haul is pushing this service. I try to use it and I waited in line for about 4 hours. Never received any treatment nor did I hear anything from a doctor. I was then charged the $50 consolation fee! I’m now on my second day of trying to get ahold of customer support to get my money back! I’m still in need of medical assistance too.

Devin Celaya
2023-10-05

This company is a joke. They take your money and do not help at all. I paid $64 to be told to use a humidifier and sinus rinse. No kidding! I could have googled my symptoms and got a similar result. I needed a freaking antibiotic. So I had to wait until Monday, miss work, and pay another co pay just to get treated. I was prescribed an antibiotic after seeing my dr but this service is basically robbery on the ill.

Duane
2022-08-22

I was told that this service was 100% free but was unable to set an appointment without providing a credit card number. I was charged $25 for the first visit and afterwards got monthly calls saying I was to get a refund but they don't know when. It has now been 3 months and no refund, worse yet, the next appt is $250 for the "free" service. I cancelled the appt, this smells like fraud.

Krawz
2022-06-06

I finally needed to use Blue Care Anywhere. I hate it when I'm getting sick just ion time for the weekend. I used Blue Care Anywhere on a Saturday morning. The app is owned and run by Blue Cross Blue Shield of AZ. I've been hearing about this for years because I've been on BCBS of AZ for 24 years. So it's a shock to me how bad the app is - what's even more surprising are the great reviews. The app could not find my indurance - couldn't find my BCBS of AZ i9nsurance? The app is RUN BY BCBS of AZ!! HOW DO YOU NOT KNOW MY INSURANCE? So I'm charged as if I don't actually HAVE BCBS of AZ. So The doctor wouldn't help me at all. She actually told me to go to Urgent Care! Aren't YOU Urgent Care??? This app is a complete waste of time and money.



Is BlueCare Anywhere Safe? 🤗🙏


Yes. BlueCare Anywhere is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 6,410 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for BlueCare Anywhere Is 32.2/100.


Is BlueCare Anywhere Legit? 💯


Yes. BlueCare Anywhere is legit, but not 100% legit to us. This conclusion was arrived at by running over 6,410 BlueCare Anywhere User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BlueCare Anywhere Is 94.6/100..


Is BlueCare Anywhere not working? 🚨


BlueCare Anywhere works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with BlueCare Anywhere? Post a Review




Features

- Virtual visits with board-certified doctors, counselors, or psychiatrists

- Diagnosis and prescription of medications for routine health issues

- Treatment for common illnesses and injuries such as cold, flu, fever, cough, bronchitis, sinus infection, sore throat, diarrhea, vomiting, pinkeye, headache, sprains, and strains

- Counseling and psychiatry services for depression, anxiety, weight concerns, and smoking cessation

- Copay payment for virtual visits like in-person visits

- No need to drive anywhere or sit in a waiting room

- Option to share health information with the doctor during the virtual visit if using Apple Health

- Not for emergencies, call 911 for medical emergencies.

  Customer Service/Support
Developer:
Blue Cross Blue Shield of Arizona