DIANOVIS app not working? crashes or has problems?

DIANOVIS Status

Last Updated on 2021-01-25 by Dianovis GMBH

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Common DIANOVIS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DIANOVIS app on iOS and Android devices. Solve all DIANOVIS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DIANOVIS iPhone Issues and Solutions

DIANOVIS iOS app crashes, not working, errors
DIANOVIS iOS app network issues
DIANOVIS on iOS has black/white screen

DIANOVIS Android App Issues and Solutions

DIANOVIS has errors/crashing/not working
DIANOVIS server network connectivity issues
DIANOVIS has black screen

DIANOVIS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DIANOVIS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DIANOVIS app crashes or not working on Iphone (iOS):

Close and restart the DIANOVIS app on iPhone
Update DIANOVIS app to the Latest Version for iOS
Uninstall and reinstall DIANOVIS iPhone app
Update your iPhone to the latest iOS version

Fix DIANOVIS on iPhone unable to connect to server/internet connection issues::

To resolve DIANOVIS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DIANOVIS black/white screen (blank screen) on iPhone:

Follow the DIANOVIS iOS app troubleshooting guide Here →

DIANOVIS Android App Issues and Solutions

Fix DIANOVIS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DIANOVIS app issues:

Force Stop the DIANOVIS App
1. On android, goto "Settings" » click DIANOVIS app. » click "Force Stop".

Update DIANOVIS to the latest version on PlayStore

Clear DIANOVIS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DIANOVIS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DIANOVIS.

Fix DIANOVIS unable to contact server/ DIANOVIS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DIANOVIS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DIANOVIS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DIANOVIS on android.

Solve DIANOVIS black/white screens issue on Android:

Follow the DIANOVIS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dianovis GMBH, developers of DIANOVIS.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Dianovis Website

Privacy Policy: https://www.dianovis.de/index.php?gapath=Pflichtangaben/Datenschutz&CID=287

Developer: LABUNIQ ServicegesellschaftmbH

About this app

Flexibel: Rufen Sie Ihre Laborbefunde unmittelbar nach der Validation in Echtzeit ab - Egal wo, egal wann - Mit Push-Benachrichtigungen für wichtige und pathologische Befunde bleiben Sie immer auf dem neuesten Stand. Selektieren Sie pathologische Ergebnisse, vergleichen Sie aktuelle Laborwerte mit den Vorbefunden oder betrachten Sie die Resultate im grafischen Verlauf. Sicher: Ein passwortgeschützter Zugang und die verschlüsselte Datenübertragung garantieren höchsten Sicherheitsstandard für die mobile Anwendung. Einfach: Eine komfortable Menüführung und die integrierte Suchfunktion machen die Bedienung zum Kinderspiel. Egal ob Sie Laborwerte per E-Mail versenden, die Ergebnisse als pdf. Befund betrachten oder über die Kontaktfunktion mit uns kommunizieren möchten. Nutzen Sie die wesentlichen Vorteile moderner Kommunikation mit Ihrem this app Labor. Kompakt: Die wichtigsten Informationen sehen Sie auf den ersten Blick. Auf Ihrem Gerät werden keine Daten gespeichert.