Are you having issues? Select the issue you are having below and provide feedback to SuperLive Plus.
- Remote video quality drops quickly
- App is not user friendly
- App has glitches
- Unable to restore cameras to iPad
Won’t download selected recording of cctv to mobile. Been difficult since changed from the screen recording to time select to download
Remote playback is not working. Unable to play back footage
Device busy when playback a video!! Novus system ! SOS! Please
Superlive plus worked on both my Samsung S5 and S9 phones but since upgrade the app has stopped working on the older S5 phone. Any solutions or app roll back?
No playback since your upgrade. Very very disappointed, so many issues now! Looking for alternative app.🤬🤬🤬
Hii i am easwar i am using my his app for past one year in mobile and today I thought I can also use this in laptop so I download the app and when I start it showing that it has some bug and crashing the app and u want the solution.
Hii i am easwar i am using my his app for past one year in mobile and today I thought I can also use this in laptop so I download the app and when I start it showing that it has some bug and crashing the app and u want the solution.
The live feed on monitor is ok but the no live video from app on all devices, iPhones and iPad, any ideas?
remote playback wont record
Does not make records or take snapshots.
'Device busy' error showing on screen in 'remote playback' ... How to fix it?
Since the update qhen i try to record playback the app crashea! Not at all helpful if you have been asked by the police to keep a sectiom of CCTV imaging in case of further action! Used to be easy to record what we needed ie short sections , but finding this very frustrating now!
Had Superlive Plus CCTV camera installed on 10.7.22. Worked properly initially, after 2 days could not get playback on mobile phone. For the last 5 days cannot get anything, just a black screen on live.
After the update system doesn't load. Please advise of time frame for bug fixes.
The camera system is working fine with the direct connection to a monitor but the app itself is not showing any live feed nor playback.
No visual on camera
Playback record does not work since update. Backwards step for the app in my opinion. The record feature was so easy to use no idea why they’ve changed it to where you have to select the area you want to download. Wouldn’t be so bad if it worked but stuck on 0% and as soon as you click off the download screen it fails. CRAP.
My app is crashing.please help create bug report and upload
Live feed not working on phone. 3rd time in the last few weeks. App says “Network error” but everything else works fine on the network. Was working last night at 11pm…
Live feed not working or remote playback.
Can’t view cameras on phone
Complete guide to troubleshoot SuperLive Plus app on iOS and Android devices. Solve all SuperLive Plus app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Peng AnTai, developers of SuperLive Plus.
Contact e-Mail: [email protected]
SuperLive Plus is a specially developed monitoring software for the iPhone. If have any questions or suggestions, please contact 7281398@qq.