Are you having issues? Select the issue you are having below and provide feedback to SuperLive Plus.
- Remote video quality drops quickly
- App is not user friendly
- App has glitches
- Unable to restore cameras to iPad
I cannot connect to internet as keep getting message "cannot read bar code when I attempt set up. I used to be able to connect!?
I keep getting the message " Device is busy" when I try to play back recorded video on Iphone SE running IOS 17.1.1 using SuperLive Plus
We use this program in my office and remote playback is saying "no data" and I need access to it if someone can help.
The superlive android phone app will now only work if VPN is on whilst previously it made no difference
I had been having issue with camera videos playback for 4 months now. When tried to play back it kept saying the device is busy. Please help with this issue. Thank you
I tried to view back videos on Superlive Plus but it kept saying ‘the device is busy’. And the issue has been for about 4 months now. Could you please help?
When I am near the camera system my phone can access it through Super Live Plus, but when I am away from home I now get error message "device offline." Without doing anything when I am near the system it automatically connects and working again. This has never happened before and I was able to view the cameras from hundreds of miles away. Now I cannot see anything once I leave the property.
Unable to use remote playback as always states device is busy. How can this be rectified?
i need help with phone set up. ive entered qr code and logged but camera wont show. there is connection cameras show on my tv. my phone is the issue
When I try to watch the playback it says device is busy
I need to View footage from a week ago and i get the message NO DATA!! How do I see my History??
Whin I load the app a text says the the app in crashing and will not load this has only happened in the ,ast few weeks on my i pad and my wife’s is the same Please advise as the cameras are no use like this I contacted the installer of the system and he tried another app but still the same and said it was something to do with the iPad software
My supercam plus camera remote playback is not working..it keeps saying the device is busy..how can I get this to work? I have closed the app and reloaded in? Restarted my android phone..dont know what else to do..plse help
It only works when I'm at home it use to work when lm not home we had to re put in password because of power out. and it went offline
App keeps crashing and bugs any reason
Download list not working. Can not delete files and numerous files paused.
In order to play more smoothly it has been switched to lower resolution
I lost server definition. I'm using Samsung Android phone. Error displayed: "Type: Unknown Device Type"
Constantly get device is busy error messages when attempting to view playback recorded videos of security cameras.
Cameras are not recording. I can only see live shots. Also. I can’t get the right time on the cameras. It’s off by about 1 hot and two minutes
i can not see video on my phone but it is working o0n the main screen in my office
Having trouble scanning the QR code with new phone
Can view playback. Cameras not working
Can not view my cameras online from my iPhone.
Can’t remove menu from screen and can’t change settings
When I launch the app, it keeps asking me to tick and AGREE to the privacy statement to continue. However, even after I do this, it keeps bringing me back to the same page .....requesting me to AGREE all over again !!!
Hi there same problem as every one can’t play back videos. Says the device is busy. What can I do to fix this problem. Thanks
I can't see the cameras on my iPhone. I have two server lists. One to see the cameras when I'm at home, using my wife. The other to see the cameras when I am away.
Hello, I’m able to log into the super live app but when I try to play back a video, it says that the device is busy I did a restart of the NVR and it worked for 30 seconds and then gave the same message. Please help thank you.
My screen on Samsung note 20 is not rotating
Complete guide to troubleshoot SuperLive Plus app on iOS and Android devices. Solve all SuperLive Plus app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Peng AnTai, developers of SuperLive Plus.
Contact e-Mail: [email protected]
E-Mail: [email protected]
Website: 🌍 Visit SuperLive Plus Website
Privacy Policy: http://app.supercctv.net/Privacy.htm
Developer: Peng Antai
71.43% Contact Match
Developer: Shenzhen TVT Digital Technology Co., Ltd.
E-Mail: [email protected]
Website: 🌍 Visit SuperCam Plus Website
64.29% Contact Match
Developer: Tiandy Technologies Co., Ltd.
E-Mail: [email protected]
Website: 🌍 Visit EasyLive Plus Website
SuperLive Plus is a specially developed monitoring software for the iPhone. If have any questions or suggestions, please contact 7281398@qq.