Jawwy app not working? crashes or has problems?

Jawwy Status

Last Updated on 2024-10-17 by Sapphire Company

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21 User reports:
App has problems

User reports 21

⚠️ Most reported problems ⚠️

Crashes

33.3%

25.0%

Not working

25.0%

Something else

12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Jawwy Problems 😠👌🔥

- Slow customer service

- Copy and paste replies

- Application not working at times

- Error connecting to server

3 Reported Issues: 😵🆘🛟🚨📢

SHAK KARIMULLA

2024-10-05

Im nit able to recharge with JAWWY app. Kindly fix the issues ASAP.

Jean

2024-03-26

Everytime I open the app it will close automatically in just 1 second. I can't even check the balance or recharge.

Deni

2024-02-21

I can not buy internet data by Jawwy aplication. My number 0531602881. Can you give me solution..

Showing 1-3 of 3

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Common Jawwy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Jawwy app on iOS and Android devices. Solve all Jawwy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Jawwy iPhone Issues and Solutions

Jawwy iOS app crashes, not working, errors
Jawwy iOS app network issues
Jawwy on iOS has black/white screen

Jawwy Android App Issues and Solutions

Jawwy has errors/crashing/not working
Jawwy server network connectivity issues
Jawwy has black screen

Jawwy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Jawwy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Jawwy app crashes or not working on Iphone (iOS):

Close and restart the Jawwy app on iPhone
Update Jawwy app to the Latest Version for iOS
Uninstall and reinstall Jawwy iPhone app
Update your iPhone to the latest iOS version

Fix Jawwy on iPhone unable to connect to server/internet connection issues::

To resolve Jawwy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Jawwy black/white screen (blank screen) on iPhone:

Follow the Jawwy iOS app troubleshooting guide Here →

Jawwy Android App Issues and Solutions

Fix Jawwy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Jawwy app issues:

Force Stop the Jawwy App
1. On android, goto "Settings" » click Jawwy app. » click "Force Stop".

Update Jawwy to the latest version on PlayStore

Clear Jawwy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Jawwy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Jawwy.

Fix Jawwy unable to contact server/ Jawwy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Jawwy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Jawwy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Jawwy on android.

Solve Jawwy black/white screens issue on Android:

Follow the Jawwy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sapphire Company, developers of Jawwy.

Verified email ✔✔

E-Mail: apps@jawwy.sa

Website: 🌍 Visit Jawwy 1.0 Website

Privacy Policy: https://www.jawwy.sa/content/jawwy/en/terms.html

Developer: Jawwy from STC

About this app

جوّي هي باقة تمكّنك من خلال التطبيق من تصميم وتعديل ومشاركة باقتك بكل سهولة وفي أي وقت، بدون ما تضطر تزور الفرع أو تتواصل مع خدمة العملاء. ومن مميزات التطبيق إنه يعطيك إشعارات لاستهلاكك بشكل مباشر عشان تتحكم بصرفيتك. حمّل التطبيق، وعيش جوّك مع تجربة مختلفة مع جوّي! تابعنا على تويتر twitter. تابعنا على فيسبوك facebook. تابعنا على انستجرام instagram. It's the new personal mobile package that lets you build, share and manage your plans from Jawwy (optimised for iPhone and iPad). Upgrade and downgrade your plan whenever you want and even add new services, all without having to call customer support or visit a store. Go on, download Jawwy and enjoy mobile package like never before! With you, we've designed this app to deliver a reimagined digital mobile experience.