Microsoft Solitaire Collection app not working? crashes or has problems?

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48 User reports:
App has problems
 User reports 48

⚠️ Most reported problems ⚠️
Not working
57.1%

Crashes
14.3%

Something else
14.3%

Connection
7.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Microsoft Solitaire Collection Problems 🔥

- Server interruptions

- Losing positions due to disconnection

- Ads in the middle of gameplay

- High cost for premium version

- System freezes or loses connection while clock continues to run

📋 8 Reported Issues:

A
Al 2025-02-19

iPhone 15 pro ios18.3 game tries to open but then crashes.

M
Manuela Nogueira 2023-09-18

O jogo Tripeaks do dia 16/09/23 é insolúvel. Podem rever?

B
Bliss 2023-05-16

App doesn't get past the opening screen logo...just keeps looking like it is going to open... but doesn't

T
Thomas Engels 2022-09-28

I play MS Solitaire daily, both on a pc and on a Xiaomi Poco X3 Pro. A few weeks ago (early September 2022), the game started crashing on the Xiaomi. It just disappears. I have reinstalled a few times, but it doesn't help. I saw a tip about memory, so I restarted the phone. This solved the problem once. Although it's very unlikely this is the problem. I have played the game on much lesser phones without issue. Second time around, the game crashed right after restarting. In order to play the game, I have to try a few times and hope it won't crash.

⚠️ Troubleshoot | Report Issue ⚠️
B
Becky Snider 2022-08-28

Wont play the game. Error 100. Tried all the fixes and nothing works.

L
Linda Emmart 2022-08-24

I have tried everything online about Microsoft Solitaire Collection, but for days, it will NOT connect to the internet and I have to play offline without my data or high levels I reached, just play the cards. I have uninstalled and reinstalled many times. It has always worked for me. I am really upset because a I am a PREMIUM member. I want to give up on it...

N
NELSON DE LEON SR 2022-08-01

Hi, I pay for premium so that I can play unlimited boards and have extra moves, yet it no longer works. It always goes back to a new game where I can no longer save high scores or have unlimited boards. How can this be resolved?

T
Thomas A 2022-04-28

This is the second day that when you select a game it appears to be loading an ad but it’s just a black screen with the busy circle running and running and running and running and it never stops and you can’t play anything

Showing 1-8 of 8 reported issues:

Have a Problem with Microsoft Solitaire Collection? Report Issue




Common Microsoft Solitaire Collection Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Microsoft Solitaire Collection iPhone Issues and Solutions

  2. Microsoft Solitaire Collection Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@microsoftcasualgames.zendesk.com

Website: 🌍 Visit Microsoft Solitaire Collection Website

Privacy Policy: http://go.microsoft.com/fwlink/?LinkId=248681

Developer: Microsoft Corporation




‼️ Outages Happening Right Now

  • Apr 27, 2025, 12:39 PM

    a user from Montreal, Canada reported problems with Microsoft Solitaire Collection : Crashes

  • Apr 23, 2025, 11:40 AM

    a user from Painesville, United States reported problems with Microsoft Solitaire Collection : Not working

  • Apr 20, 2025, 10:06 AM

    a user from Köniz, Switzerland reported problems with Microsoft Solitaire Collection : Login

  • Apr 20, 2025, 01:00 AM

    a user from Sydney, Australia reported problems with Microsoft Solitaire Collection : Crashes

  • Apr 10, 2025, 09:05 PM

    a user from Petit-Couronne, France reported problems with Microsoft Solitaire Collection : Not working

  • Apr 06, 2025, 12:58 PM

    a user from Saintes, France reported problems with Microsoft Solitaire Collection : Not working

  • Mar 24, 2025, 02:55 PM

    a user from Kansas City, United States reported problems with Microsoft Solitaire Collection : Crashes

  • Mar 24, 2025, 01:06 PM

    a user from Hofgeismar, Germany reported problems with Microsoft Solitaire Collection : Not working

  • Mar 22, 2025, 06:33 PM

    a user from Mülheim, Germany reported problems with Microsoft Solitaire Collection : Not working

  • Mar 21, 2025, 11:25 PM

    a user from Bad Soden-Salmünster, Germany reported problems with Microsoft Solitaire Collection : Crashes

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