moovin app not working? crashes or has problems?

moovin Status

Last Updated on 2024-09-05 by UXENT Inc.

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Common moovin Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot moovin app on iOS and Android devices. Solve all moovin app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

moovin iPhone Issues and Solutions

moovin iOS app crashes, not working, errors
moovin iOS app network issues
moovin on iOS has black/white screen

moovin Android App Issues and Solutions

moovin has errors/crashing/not working
moovin server network connectivity issues
moovin has black screen

moovin iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever moovin app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix moovin app crashes or not working on Iphone (iOS):

Close and restart the moovin app on iPhone
Update moovin app to the Latest Version for iOS
Uninstall and reinstall moovin iPhone app
Update your iPhone to the latest iOS version

Fix moovin on iPhone unable to connect to server/internet connection issues::

To resolve moovin network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix moovin black/white screen (blank screen) on iPhone:

Follow the moovin iOS app troubleshooting guide Here →

moovin Android App Issues and Solutions

Fix moovin not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent moovin app issues:

Force Stop the moovin App
1. On android, goto "Settings" » click moovin app. » click "Force Stop".

Update moovin to the latest version on PlayStore

Clear moovin App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "moovin app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch moovin.

Fix moovin unable to contact server/ moovin internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click moovin » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got moovin » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch moovin on android.

Solve moovin black/white screens issue on Android:

Follow the moovin android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at UXENT Inc., developers of moovin.

About this app

this app’s latest greeting card technology adds a personalised, pre-recorded video message to a physical greeting card. The this app App will guide you through the simple process to record, edit and upload your personalised video message to your this app card. Now you can create truly memorable messages that spring to life for your friends and family.