JBL Headphones Status

Despite Samsung android phone being paired to Tune130NC buds, app doesn't see them, and if I try manual connecting, cannot scroll sideways in the Tune series to find/select Tune 130NC.

My Tune130TWS earphones do not connect to the App! App cannot see the earphone, despite the fact that my Galaxy S22+ is paired with them!

My Tune125 TWS earphones do not connect to the App! App cannot see the earphone, despite the fact that my Iphone 13 is paired with them!

I have TUNE230NC which connect and work perfect on their own. I hvae downloaded the app and after numerous restarts etc the app continually says cannot find headphones.

Unable to connect jbl tune 760nc to jbl headphones app

Ihave the same problem

When i open the app i can not press the headphones to open, all tho they are paired with my phone

I have the vibe beam JBL headphones but they won’t connect to the app.

Earbuds won't connect to app

New JBL Free 2 earbuds connect w my i-phone vis Bluetooth and sound great but, like others, I can't connect to the ap to adjust my sound and realize advertised features. Tips? Updates?

Hello, my phone did connect my ear buds jbl 100tws via bluetooth, but the app cannot find the device it says that "device hasn't been found"

I am trying to use the JBL headphones app and I have done everything the instructions told me to do to connect them with no luck. I have the Tune500s. I don’t see them listed on the parable device list. Is that why I can pair to the app? I would really like to customize my sound and I’ve seen online a ton of people having the same issue

Just purchased the LIVE PRO+ it immediately displayed on my headphones app but can't connect I've tried resetting it but I'm not sure its working

I am having to restart my phone whenever I want to use my JBL Live Free NC+ TWS earbuds, or stop using them and re-establish a connection to another device (notably, Fitbit Versa 3). Also cannot use them in conjunction with my Fitbit, which is disappointing given that these are the third piece in the plan to use Fitbit to control Spotify to listen to through your product. There was a recent update for my phone software that may be causal or coincidental, I had not been using your product long enough at that stage to be certain if the fault was present prior to the update.

You seem to have a unfixed issue with android where the JBL app does recognise the Wave 100 headphones we purchased yesterday. This is a very common issue apparently with most of your products that is damaging your brand and needs to be fixed. We are the end users who have the power of social media and review pages to warn others not to bother with your products, you can't just leave your customers in the dark regarding your software issues. Please do better!

I have downloaded the app. The tune 230 show in the app. Says they can not locate headphones. Android 13, with pixel 6a. I have deleted and reinstalled the app several times.

JBL headphones are connected and plays, but dkJBL Headphones APP always show "We cannot find your headphones". Android 12, Samsung Galaxy S20+

My JBL Headphones App doesn't connect to the headphones while the phone is connected to the headphones. I am using Android 12 on S22 and bought JBL Live Pro+ TWS. I guess this is a problem of the software since the hardware is just fine and I am using the headphones. Just need assistance with the app.

I bought 230nc jbl and after the ios 16 update i cannot use the jbl headphones app it is the common problem with all ios 16 apple users please fix the app and update it to make it compatible with ios 16 since we want to use the tws to its full potential, we never expected this from jbl to be honest

It shows my headphones on the my products screen but when I tap my headphones the controls don't show. I tried resting deleting the app its not frozen it just doesn't want to change the screen. Bluetooth still works and can hear music but the app doesnt.

My phone is android 11 and matches all the needs to download the app but it says my device isn't compatible and won't give me details why

1. Upgraded to iOS 16 2. JBL Headphones app does not list my headphones (Live Pro+ TWS) anymore (but still paired in Bluetooth settings) 3. Adding new Live Pro+ TWS in app fails adn returns message it can't find my headphones

The app recognizes my earbud clubpro tws, but I cant enter in the setting page. It closes. I updated my Android (now 11), unistalled and re-installed the app, and it is still not working.

I have updated to ios 16 stable and my club tws pro wont detect in the app.

Upgraded to iOS 16 and the app no longer recognizes my headphones, which *do* still properly pair to the Bluetooth. The app just doesn’t recognize that they’re there.

I have upgraded my phone with ios16.0 stable version. After that my JBL130 tune headphone is not detected by its own JBL aap. Headphone is working but app is not working. Unable to use feature.

I have upgraded my phone with ios16.0 stable version. After that my JBL130 tune headphone is not detected by its own JBL aap. Headphone is working but app is not working. Unable to use feature.

my JBL tune 230nc tws connect perfectly with my phone, but the JBL Headphones app doesn't recognize them, who has a solution please

I have a pair of jbl reflect flow earbuds and I also have a pair or jbl club pro earbuds. My phone pairs with both earbuds perfectly but my jbl headphone app shows compatibility with both earbuds but doesn't recognize them as connected so I can't check my best for, adjust equalizer settings or do any adjustments to my earbuds.

App doesn’t working.