JBL Headphones app not working? crashes or has problems?

JBL Headphones Status


I have a problem with JBL Headphones

Are you having issues? Select the issue you are having below and provide feedback to JBL Headphones.




⚠️ Most reported problems ⚠️

Not working
73.8%

Login
8.5%

Audio
6.4%

Something else
5.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of JBL Headphones Problems 😠👌🔥

- Volume buttons do not work once voice assistants are selected

- App does not locate headphones

- Cannot adjust settings without app locating headphones

- App has not been functioning properly for 4 months

  78 Reported Issues: 😵🆘🛟🚨📢

Jacob L
2022-08-20

JBL Tour One headphones connect to Bluetooth on my iPhone (iOS16) but cannot be found through the JBL Headphones app. I just want my EQ, please give us a fix for the app.

Ramez Mahfouz
2022-08-18

I can't find my jbl true wireless flash in jbl headphones app to connect

Jimmy
2022-08-16

I recently downloaded the JBL Headset app on my iPhone running iOS 15.5 and to my greatest surprise my JBL Reflect Mini connects fine via Bluetooth buh the app can’t find the connection,.What’s the solution guys?

Devin Coleman
2022-08-15

Can't go through earbuds settings

Chrystian
2022-08-12

I recently downloaded the JBL Headset app on my iPhone running iOS 16 and to my greatest surprise my JBL Reflect Mini connects fine via Bluetooth buh the app can’t find the connection, I tried same on an Oppo Reno7 phone that runs android 12 and it worked fine. What’s the solution guys?

Tom
2022-08-12

I got JBL Wave 200 TWS. They connect to phone, play well. But the app cannot find them. Tried all suggested solutions, nothing work. Pls help

Pablo
2022-08-10

Hola la app no reconoce mis auriculares jbl tune 130nc. Antes en ios 15 si funcionaba. Actualice a beta ios 16 y ya no funciona . Sera por actualizar?

Pablo
2022-08-10

Hola la app no reconoce mis auriculares jbl tune 130nc. Antes en ios 15 si funcionaba. Actualice a beta ios 16 y ya no funciona . Sera por actualizar?

I Cannot Find My Tune760ANC In App
2022-08-05

See above

Noobmaster69
2022-08-03

Cant find my club 950 headphones on the app

Hassan Mueen
2022-07-19

I can’t find my JBL free 2 earbuds on the JBL headphones app

Hassan Mueen
2022-07-19

I can’t find my JBL free 2 earbuds on the JBL headphones app

Pranto Podder
2022-07-10

JBL app is connected but app is not working properly

Teeshan
2022-07-05

I can't pair both earphone jbl endrace to my phone.

Richard
2022-07-01

Headphones connect to the iPhone via bluetooth but the JBL app says nothing paired.

Stephen
2022-06-08

App doesn't find headphones in Android 11. "An app is required" when i try to connect Bluetooth device. Pairing is fine but i do see a difference in the device identifier (2 different ones depending on how i connect). Device is a LIVE650. Phone is a Galaxy Note. Device works on older Androids (different phone or tablet). Other headphones (brand new) work perfectly with this phone. I was forced to buy a whole new set from another manufacturer. These JBL ones seem overpriced and dysfunctional TBH. Hope that's enough info.

Nanette Rijnen
2022-05-30

In the app, the noisecancelling button does not stay in the ' on' position. It goes back to grey, off.

Adam
2022-03-30

I'm trying to setup my jbl tune 225tws earphones to the jbl app

Showing 61-78 of 78

Have a Problem with JBL Headphones? Report Issue




Common JBL Headphones Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Harman International Industries, developers of JBL Headphones.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit JBL Portable Website

Privacy Policy: https://www.harman.com/privacy-policy-statement

Developer: Harman Consumer, Inc.


100% Contact Match

Developer: Harman Consumer, Inc.

E-Mail: [email protected]

Website: 🌍 Visit JBL Headphones Website

50% Contact Match

Developer: Harman Consumer, Inc.

E-Mail: [email protected]

Website: 🌍 Visit JBL One Website



About this app

Through your mobile device, you can now conveniently control the headphone settings, smart ambient, noise cancelling and many more in your JBL Headphones app. - Voice assistant setup: Allows you to select Google Assistant or Amazon Alexa as your voice assistant. - EQ Settings: JBLHeadphones provides predefined EQ presets and also allows you to create or customize EQ settings as per their personal preferences. - Exclusive to CLUB series headphones, JBL teamed up with some of the world’s best DJs to capture the sound of their personal recording studios, so you can hear your favorite songs like they do.  JBL Headphones app redefines your headphones experience.  Simply tap the STAGE+ button in your JBL Headphones app to choose from the DJ presets. - Application Settings: App setting include Voice Assistant, Smart Audio Modes, Touch gesture setting, Product help, Tips, FAQ, etc, subject to different models. - Tips: Product tutorial will be found under Product help. - FAQ: Allows you to find quick answer when using our JBL APP. - Headphone battery indicator: Displays the headphone battery level so you can quickly see how much playtime is left.