Are you having issues? Select the issue you are having below and provide feedback to JBL Headphones.
- Volume buttons do not work once voice assistants are selected
- App does not locate headphones
- Cannot adjust settings without app locating headphones
- App has not been functioning properly for 4 months
JBL Tour One headphones connect to Bluetooth on my iPhone (iOS16) but cannot be found through the JBL Headphones app. I just want my EQ, please give us a fix for the app.
I can't find my jbl true wireless flash in jbl headphones app to connect
I recently downloaded the JBL Headset app on my iPhone running iOS 15.5 and to my greatest surprise my JBL Reflect Mini connects fine via Bluetooth buh the app can’t find the connection,.What’s the solution guys?
Can't go through earbuds settings
I recently downloaded the JBL Headset app on my iPhone running iOS 16 and to my greatest surprise my JBL Reflect Mini connects fine via Bluetooth buh the app can’t find the connection, I tried same on an Oppo Reno7 phone that runs android 12 and it worked fine. What’s the solution guys?
I got JBL Wave 200 TWS. They connect to phone, play well. But the app cannot find them. Tried all suggested solutions, nothing work. Pls help
Hola la app no reconoce mis auriculares jbl tune 130nc. Antes en ios 15 si funcionaba. Actualice a beta ios 16 y ya no funciona . Sera por actualizar?
Hola la app no reconoce mis auriculares jbl tune 130nc. Antes en ios 15 si funcionaba. Actualice a beta ios 16 y ya no funciona . Sera por actualizar?
See above
Cant find my club 950 headphones on the app
I can’t find my JBL free 2 earbuds on the JBL headphones app
I can’t find my JBL free 2 earbuds on the JBL headphones app
JBL app is connected but app is not working properly
I can't pair both earphone jbl endrace to my phone.
Headphones connect to the iPhone via bluetooth but the JBL app says nothing paired.
App doesn't find headphones in Android 11. "An app is required" when i try to connect Bluetooth device. Pairing is fine but i do see a difference in the device identifier (2 different ones depending on how i connect). Device is a LIVE650. Phone is a Galaxy Note. Device works on older Androids (different phone or tablet). Other headphones (brand new) work perfectly with this phone. I was forced to buy a whole new set from another manufacturer. These JBL ones seem overpriced and dysfunctional TBH. Hope that's enough info.
In the app, the noisecancelling button does not stay in the ' on' position. It goes back to grey, off.
I'm trying to setup my jbl tune 225tws earphones to the jbl app
Complete guide to troubleshoot JBL Headphones app on iOS and Android devices. Solve all JBL Headphones app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Harman International Industries, developers of JBL Headphones.
E-Mail: [email protected]
Website: 🌍 Visit JBL Portable Website
Privacy Policy: https://www.harman.com/privacy-policy-statement
Developer: Harman Consumer, Inc.
100% Contact Match
Developer: Harman Consumer, Inc.
E-Mail: [email protected]
Website: 🌍 Visit JBL Headphones Website
50% Contact Match
Developer: Harman Consumer, Inc.
E-Mail: [email protected]
Website: 🌍 Visit JBL One Website
Through your mobile device, you can now conveniently control the headphone settings, smart ambient, noise cancelling and many more in your JBL Headphones app. - Voice assistant setup: Allows you to select Google Assistant or Amazon Alexa as your voice assistant. - EQ Settings: JBLHeadphones provides predefined EQ presets and also allows you to create or customize EQ settings as per their personal preferences. - Exclusive to CLUB series headphones, JBL teamed up with some of the world’s best DJs to capture the sound of their personal recording studios, so you can hear your favorite songs like they do. JBL Headphones app redefines your headphones experience. Simply tap the STAGE+ button in your JBL Headphones app to choose from the DJ presets. - Application Settings: App setting include Voice Assistant, Smart Audio Modes, Touch gesture setting, Product help, Tips, FAQ, etc, subject to different models. - Tips: Product tutorial will be found under Product help. - FAQ: Allows you to find quick answer when using our JBL APP. - Headphone battery indicator: Displays the headphone battery level so you can quickly see how much playtime is left.