Challenges app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
50.0%

Login
25.0%

Not working
25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Challenges Problems 😠👌🔥

- Points can disappear and not be retrieved

- Filing a ticket is useless

- People can lower their daily goals to get more points

- Can't see team members move calories

- Logon requires a “Lose It” app account

- Competition metric can't be set to steps or calories

- Can't edit the name and description of teams and challenges after creating them

  2 Reported Issues: 😵🆘🛟🚨📢

Lani
2023-04-14

The app continues to crash. I am nearly midway through a month-long challenge. The app started crashing Thursday and continues to crash. I cannot view history and see what has to be adjusted in terms of vegetable eating or whether it’s accurately recording the closure of rings. Attempted: Hard close of app. Deletion of app and redownloading. Attempted to open a ticket but login info for Zendesk does not work. And it still continues to crash. Sometimes I can hold a screen for a few seconds and then it will crash again.

Romone Rucker
2023-02-16

When I link Apple health app to the Challenges app it crashes. I’ve tried deleting the app twice. But as soon as I sync them it crashes. After unsyncing it (through the health app) it works again.

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About this app

Get your watch charged, your team amped, and your sneakers ready, ‘cause you’ve got a challenge to win. this app integrates with the Health App on your iPhone to retrieve the data it uses to determine by how much you've just beaten all your friends.  Get pinged when one of your teammates is rocking it. “Dan just closed all three rings! ” Boom, send back applause hands.  Watch in real time as your teammates get closer to closing their rings - they’re cheering you on to do the same!  Join a team challenge and aim to complete your Stand, Move, and Exercise rings.  Keep tabs on your progress via Apple Watch, the this app App, or the Health app.  Get fit and compete with friends, family & coworkers with the this app app. ‘Cause everybody needs a little healthy competition.  Stack up your points to earn Bronze, Silver, and Gold Medals. Go for the gold!  Whether you get there by shakin’ it to Queen Bey or taking the furthest spot in the parking lot, it’s up to you.  Spark a little friendly banter to fuel your fitness flame.  Compare your daily average so you can gauge your progress.  Lights sneakers from the 90s? Accountability.  Somebody’s been snubbing the elevator.  Getting started with this app is easy.  Pump yourself up wherever you go with just a glance at your wrist.  What gets you stepping better than your L. A.  Because of our integration with the Health App, this also means we leverage the powerful HealthKit API to make your user experience and user interface the best possible. Enjoy!