Contact Challenges Support

by MN1

App immediately opens to a screen to make a “Lose It” app logon. If I wanted to use “Lose it” or have an account, I’d of downloaded that app instead. Have found that most apps lately that require an account that needs to be logged into are data sellers, meaning everything logged about you is sold to “partners” and the company you’re dealing with will say they are not responsible for what the partners do with your info. Did not make an account in this app, so did not get to read the fine print, but it’s a good guess that’s where this was headed. Apps are what’s for sale anymore, you are. And your entire online world is tied to the email account you use, which is also tied to the real world.

by Mattsears18

I REALLY wish that the competition metric could be set to steps or calories instead of points for closing rings. The concept of rings is too abstract. Why do competitions use a 370 calorie daily goal, and why is this not adjustable? You should be able to edit the name and description of teams and challenges after creating them. Names and descriptions should also be optional. The requirement to have teams is confusing in competitions with just a few people. There should be a way to search for challenges or to make a challenge public so that others can join without being explicitly invited (they would still need to be approved).

Update: Fantastic! My friends and family and I have all switched to Rove but Rove doesn’t send any notifications so it’s not very motivating for us. My crew will be anxiously awaiting a step challenge app that can send us a ton of notifications throughout the day. I haven’t used the Fitbit app in several years but it sent the notifications that we’re wanting. E.g. “Matt just took the lead! Go get some steps!”

by Anon.321

LoseIt! has apparently dropped support for in-app challenges, replacing it with this Challenges app. Unfortunately it appears that some of the best (most motivating) features did not carry over. It compounds other issues in LoseIt like the fact that even “verified” foods are often incorrect. In LoseIt, the challenge showed WHAT points were earned for. So if for example “spinach” was not counting toward veg points, it was possible to choose a different “spinach” option that did count. This was annoying but at least allowed users to get the points that help motive them to eat plenty of fruit and veg. In this new app, there does not appear to be any detail. So a key motivator for many users has vanished. So, so, so disappointing. I’ve used the LoseIt app since it was first launched and saw it develop in really wonderful ways. But in the last couple of years it gets less and less useful, and this new Challenges app is unfortunately part of that decline.