CEX.IO App Status

Last Updated on 2025-02-14 by CEX.IO LTD

I have a problem with CEX.IO App

Are you having issues? Select the issue you are having below and provide feedback to CEX.IO App.

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⚠️ Most reported problems ⚠️

50.0%

Connection

25.0%

Not working

25.0%

24 hour clock ⏰

- Payment and withdrawal issues, including incorrect charges and long wait times

- Slow customer support with automated bot responses

- Verification process can be difficult and may not support certain locations

- Some users have experienced technical difficulties and lost funds

Common CEX.IO App Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve CEX.IO App network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the CEX.IO App App
1. On android, goto Settings » CEX.IO App » click [Force Stop]

Clear CEX.IO App App Cache and Data:
1. On android, goto Settings » Apps » CEX.IO App » Storage » click [Clear Data] option. This clears both data and cache.
2. restart CEX.IO App.

On android, goto Settings » Apps or Manage Apps tab.
Click CEX.IO App » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto CEX.IO App » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch CEX.IO App

E-Mail: support@cex.io

Website: 🌍 Visit CEX.IO Cryptocurrency Exchange Website

Privacy Policy: https://cex.io/privacy

Developer: CEX.IO

Apr 05, 2025, 05:30 PM
a user from Bridport, United Kingdom reported problems with CEX.IO App : Login
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