CEX.IO Status

Last Updated on 2026-05-14 by CEX.IO LTD

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Most reported problems

Account

33.3%

Crashes

33.3%

Not working

33.3%

Common CEX.IO Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve CEX.IO network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the CEX.IO App
1. On android, goto Settings » CEX.IO » click [Force Stop]

Clear CEX.IO App Cache and Data:
1. On android, goto Settings » Apps » CEX.IO » Storage » click [Clear Data] option. This clears both data and cache.
2. restart CEX.IO.

On android, goto Settings » Apps or Manage Apps tab.
Click CEX.IO » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto CEX.IO » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch CEX.IO

E-Mail: [email protected]

Website: 🌍 Visit CEX.IO Cryptocurrency Exchange Website

Privacy Policy: https://cex.io/privacy

Developer: CEX.IO

Jul 13, 2026, 06:25 PM
a Windows user from Belgrade, Serbia reported problems with CEX.IO : Crashes
Aug 11, 2025, 08:13 AM
a AndroidOS user from Belgrade, Serbia reported problems with CEX.IO : Account
Aug 11, 2025, 08:13 AM
a AndroidOS user from Belgrade, Serbia reported problems with CEX.IO : Not working
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