De'Longhi COFFEE LINK Reviews

by Bbopp007

Every time I try to use DeLonghiCOFFEELINK, I end up feeling so angry and frustrated I just close it for months. I can’t even get my icon to be the right gender! And when I try to delete a profile… Well I can’t even figure out how to delete it. And when I try to just except the profile and make some adjustments to the drink, it doesn’t work. And it doesn’t give me a useful error message to tell me why it doesn’t work. It just doesn’t. I’ve never used an app that’s so frustrating. There is friction in every single step of using DeLonghiCOFFEELINK.

by Allwill56789

NOTE: “app support” goes to a site that doesn’t load properly on the phone and wants me to go to another site. **Can I just make a nice coffee? No I can’t. DeLonghiCOFFEELINK is a great idea, but 1) I don’t want to register and create a password to use my own coffee machine and 2) it makes me choose a country and log in EVERY TIME. Not fast, not easy, not worth doing. Please make this a smooth process— you already got my $2000, you’re not also getting my email.

by Demivolte

…to make an app this bad. Horrible connectivity - seriously, Bluetooth?!? - terrible user interface: slow, unresponsive, buggy, won’t save changes, missing elements/options, and pointless constraints. I don’t care how pretty your icon is for a cortado if I can’t change the variables of what goes into it.

by 12345 Pat

Have tried to register many times - called customer support - they needed to kick to tech support - uploaded copy of receipt per their request - still nothing
Will try calling customer support again but this machine may get sent back

by Under47

Love the idea of DeLonghiCOFFEELINK but it barely functions, and the last thing anyone wants to do is mess with an app before making a cup of coffee. Bluetooth connection rarely works and customizing brews send to always fail. Basically, not useable.

by Croppyboy1798

Cannot make the keyboard disappear to click the continue button!!!!

by Divingkevin

$1500 machine and an app that freezes and makes you log in again and again. Terrible experience

by Jeremycole

Extremely buggy and unusable. I am tempted to return the machine due to DeLonghiCOFFEELINK.

by Azbsd1

Better never use DeLonghiCOFFEELINK.

by Messumer

It’s just not working

by Yasso 777

So so sooooooo bad app

by Abdulla 87

The milk quantity appears in cm!

by Juliakirpa29

Купил новую машину, а приложение ее не видит , слелайте что нибудь с приложением . Машина стоит 1500$. А толку 0. Delonghi ECAM 650.85.MS

by Maybeinoregon

DeLonghiCOFFEELINK has never connected to my DeLonghi Dinamica Plus. I’ve wasted more time to connect than I care to admit. I’d give it zero stars if I could. By offering a junk app on a $1500 espresso machine, you devalue it and the brand. To give you an idea of how well DeLonghiCOFFEELINK is designed / works… The machine has a settings section for Bluetooth, DeLonghiCOFFEELINK when it can’t connect says make sure your machine is connected to WiFi. So is it WiFi or Bluetooth? I’ll never know, because when I’m done writing this, I’m deleting DeLonghiCOFFEELINK . What a piece of garbage. UPDATE to 4 Stars: So, after fidgeting with DeLonghiCOFFEELINK - open, hard close (swipe up), open…DeLonghiCOFFEELINK finally connected to the machine after 3 days. I’m still unsure why in the world I have to grant DeLonghi location services, but so be it. A warning - if you update a profile, you will lose the female icons on the machine, as they don’t appear (or you can’t get to them) on DeLonghiCOFFEELINK . Also, be prepared to hard close DeLonghiCOFFEELINK (swipe up) as it freezes, or loses the ability to update custom drinks occasionally. Lots of potential here, just poor execution.