Norton Ad Blocker app not working? crashes or has problems?

Norton Ad Blocker Status

Published by NortonLifeLock, Inc.

Say goodbye to ads on your phone. Online ads are always a distraction —
especially when you’re browsing on your phone.

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Common dislikes about Norton Ad Blocker app

- Some ads still manage to creep in

- Blocks ads that mute music on the phone

- The "exceptions" list can cause issues with website loading

- Norton may not have much incentive to improve the product due to lack of competition.

Have a Problem with Norton Ad Blocker? Report Issue

Common Norton Ad Blocker Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Norton Ad Blocker app on iOS and Android devices. Solve all Norton Ad Blocker app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Norton Ad Blocker iPhone Issues and Solutions

Norton Ad Blocker iOS app crashes, not working, errors
Norton Ad Blocker iOS app network issues
Norton Ad Blocker on iOS has black/white screen

Norton Ad Blocker Android App Issues and Solutions

Norton Ad Blocker has errors/crashing/not working
Norton Ad Blocker server network connectivity issues
Norton Ad Blocker has black screen

Norton Ad Blocker iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Norton Ad Blocker app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Norton Ad Blocker app crashes or not working on Iphone (iOS):

Close and restart the Norton Ad Blocker app on iPhone
Update Norton Ad Blocker app to the Latest Version for iOS
Uninstall and reinstall Norton Ad Blocker iPhone app
Update your iPhone to the latest iOS version

Fix Norton Ad Blocker on iPhone unable to connect to server/internet connection issues::

To resolve Norton Ad Blocker network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Norton Ad Blocker black/white screen (blank screen) on iPhone:

Follow the Norton Ad Blocker iOS app troubleshooting guide Here →

Norton Ad Blocker Android App Issues and Solutions

Fix Norton Ad Blocker not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Norton Ad Blocker app issues:

Force Stop the Norton Ad Blocker App
1. On android, goto "Settings" » click Norton Ad Blocker app. » click "Force Stop".

Update Norton Ad Blocker to the latest version on PlayStore

Clear Norton Ad Blocker App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Norton Ad Blocker app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Norton Ad Blocker.

Fix Norton Ad Blocker unable to contact server/ Norton Ad Blocker internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Norton Ad Blocker » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Norton Ad Blocker » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Norton Ad Blocker on android.

Solve Norton Ad Blocker black/white screens issue on Android:

Follow the Norton Ad Blocker android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NortonLifeLock, Inc., developers of Norton Ad Blocker.

51.85% Contact Match

Developer: NortonMobile

E-Mail: [email protected]

Website: Visit Norton Ad Blocker Website

56.41% Contact Match

Developer: Adblock – Rocketshield Browser Technology Limited

E-Mail: [email protected]

Website: Visit Adblock – Rocketshield Browser Technology Limited Website

About this app

Online ads are always a distraction — especially when you’re browsing on your phone. Say goodbye to ads on your phone. NortonLifeLock respects the privacy of our users and carefully safeguards personal data.