QuikTrip: Coupons, Fuel, Food Reviews

by Wheadman

The new app has lost me. It’s already tough because they didn’t use biometric features for logging in. As it was an overnight forced update my stop to make a quick order resulted in me abandoning the visit because I had no time to go through a setup.

Now that I have gone through a password reset I have found that my payment data is also cleared out. Now i’m just frustrated enough that I’m not sure I want to pursue setting up payment again.

I wish I could recommend not updating, but to not update is to delete QuikTrip . Whoever did this overhaul did a disservice to the really important clients, the ones that pay this app.

by Lorax27

I love this store, but I download QuikTrip and I’m unable to pay for pick up because QuikTrip continuously tells me that my credit card is not recognized. The card is valid and when they run it in the store it’s not a problem. I asked if they could help, and they explained that this is some thing that has been a problem for people and they have no control over it. I hope it can be fixed, because I would likely use it almost daily, as it’s just down the street from my work.

by Mom Wants A Sandwich, Please

Just added QuikTrip and was excited to use, but when I went to make my favorite sandwich, there is absolutely no feature for modification of QT Kitchen menu items. For example, I wanted a BLT with egg, but there’s no option to add anything besides more cheese or a sauce. Cool, I’ll just get a breakfast sandwich and add lettuce and tomato, oh wait, I can’t do that either. I’d have to go into the store to do that, and that’s discouraged right now. Also was intrigued by the tv commercial that said QuikTrip offered grocery items for pick up, but when I went to add a couple of grocery items, the items were random and limited and a gallon of sweet tea wasn’t an option. Want chips? Sorry, you only get 2 Cheeto choices. So far, not impressed for a company that keeps touting the amazingness of their app.

by The_blood

The main thing I used my app for was finding the cheapest station on my route to my destination. I loved the arrows that could toggle for showing the cheapest or most expensive prices no matter the distance from my current location. Now it only shows the closest locations in order, with no toggle option, so now I have to scroll through the list to find the cheapest station. Then I have to check the map to see if that station is on my route. Way more work than I’m willing to put up with. This is seriously making me want to delete QuikTrip all together.

by Khyerbanogg

The find a location is now worthless while on the go. It starts you out with so much screen clutter at the altitude of an SR-71 that you can see the next state but not the highways on the map. Then it refreshes at the slightest movement or zoom, so frequently and with so much useless detail that if you’re trying to see if there’s a store 1 or 2 exits away you have no chance. It will be pulling down data as you drive past the exit and see the store in your rear view

by Juanqui Villa

I’ve only used QuikTrip for mobile order and pickup. You have to press soo many buttons to place simple orders. There’s an awkward delay between transitions and sometimes I have to press the same button twice. It remember my order, but only for walk-in pickup (even if I selected on-lot before). This forces me to make the selection every time I want to order. Also does not remember the car you have selected before. It’s a very high bar to place an online order (especially as compared to competitor apps like Chikfila that make it sooo easy)

by Poot132

I am a huge QT fanboy. We have about 20-30 in our area. The new app is almost unusable. Maybe it’s my fault for having a tiny iphone SE and the text bumped up a few sizes higher than default. But, the new deal and coupon icons don’t show enough text to make sense of what they are (web and UI designers seem to think icons over a readable list is smart these days???), so I have to click each one to understand them.

And worst of all, the store locator is just a mess. First, you can’t see both the list and the map. Second, you can’t sort by prices. Third, the entire map is a sea of black bars on top of each other with the distance, not the price... which you wouldn’t be able to read anyways... because they all overlap. Fourth, the store list is now half a screen of white space per store, so I have to scroll and scroll. Fifth the jump back between the list and map seems to jump and re-sort things on me. It’s just confusing and frustrating now.

So, basically, the two things which drove me to use QuikTrip and to go extra to QT, are now worse. I can’t find the cheapest gas on my commute, and finding deals and coupons to entice me into the store is no longer a quick glance.

Oh, and I had an old email in the system, never used on QuikTrip , and it gave me a graceless in app error message when my already used email was attempted for signing up new.

by SleepierinOz

I’ve tried everything to open an account with no luck. I get to the account verification and it throws out an error Qt3000i. I went in through FB and it tells me, unable to complete.

Please help, I’d really like to give QuikTrip a chance and change my review..

I apologize I wasn’t able to call you back. I wanted to let you know that QuikTrip didn’t like my primary email account. I was able to open an account with my secondary email. I will improve my star review because I believe this is a fantastic app, lots of options... however I think if you’re going to make it possible to purchase store items like a loaf of bread there should be more than 6 items. I’m seeing that as maybe something you are working on? I would like to add there is no option for ordering your fantastic fresh brewed Iced tea (my absolute favorite thing to drink) if I have my young kids with me while I gas, there is no way I’m going inside to grab a tea or sandwich. I would love to see the entire store in QuikTrip along with your huge candy and snack options! I would definitely buy more if I’m not standing in there telling my kids to hurry up and pick! Thank you for listening!

by Spartanburg SC

QuikTrip is overall solid. Would really like to see the option for in-store or on lot pick up moved to the end of the order process, rather than the beginning. Currently if you use the re-order or favorite order option it is impossible to tell whether it is set for in-store or own lot pickup. It appears to default to in-store with no way to change. A very frequently order the same thing, but change my pick up preference constantly depending on whether or not I need to go inside for something else.

by Blade Michael

I love QT, it is my go -to gas station because it always seems to have the cheapest gas around Atlanta. QuikTrip is nice food food deals and discounts when you order through QuikTrip , but it is lacking on one main thing. QT is a gas station and QuikTrip has no fuel rewards, that is what really will make me a loyal customer. Being an Uber driver it is so important that I can save on gas any way possible, and it’s so disappointing to have heard about QuikTrip so much but downloaded it and realized there is no way to get discounts or coupons on fuel. Compared to the RaceTrac fuel rewards app QuikTrip almost fails to compare.

by Sball17

I love the ease and convenience of QuikTrip as well as the coupons and deals it offers! However I wish there was more options for customization on kitchen orders. For example, I use QuikTrip to order almost everything except for pizza and maybe one other thing because there is not an option for certain customizations. Example, on my pizza I only like light sauce but for other people even extra sauce. For those types of orders I have to go into the store and place the order and then even tell the employee working in the kitchen that I would like light sauce on my pizza Since even the kiosk in store doesn’t give you that option. so it’s not just an app disappointment. Over all I love QuikTrip and QT!

by Nonnahsblue

I don’t know what QT puts in their drinking water during employee training, but it works! Always impressed with how quickly and efficiently the QT team works together, and not just this location, but every location that I have ever been to. Store is always clean, stocked, and organized! Friendly folks! Thank you, QT!

by Providynce

Are use QuikTrip on a daily basis to get food quickly while working on the road. I also love that this app offers several foods that fit my low-carb lifestyle but I must say it would be great if there were more consistency in the heating of the scrambles. It seems about 50% of the time my eggs are still slightly frozen. But there are worse things in life!

by PurpleChips19

Nearly always the same. (Older QTs are spoilers)
I love the new GEN 3 stores. I really love that all of the products are in the exact same place in the store so it truly is a quick trip for me to walk into any of them get exactly what I want and be out the door super fast.
It would be great if there was more promotion about customers can use both sides of the register at the same time. Some people don’t know that and I feel awkward stepping in front of them to prove the point.

• My one and only suggestion is when I try to re-order food it puts the food you want into the cart but it also attaches it to the exact QT you were shopping at last time. I drive for a living and so are use multiple QTs in the KC metro area. But I always order the same food. Could you possibly make a choice that allows ordering the same food and allows selecting nearest QT?

by Poppa317

5 stars for most of your stores and employees. 1 star for QuikTrip . It logs me out almost every time I open it. The last update seems to have made it worse. I was using one of the deals and had it queued on my phone so I’d be ready at the counter. It logged me out in the time it took to enter the store and grab the item. It’s kind of embarrassing to have to login while the employee and customers are waiting on me. Please fix QuikTrip .

by Bboydude

I am enjoying using QuikTrip you guys honestly got everything that should make a gas station/deli app good and also showing us the coupons and when they expire is a bonus keep it up. My only downer is that on QuikTrip you guys have it when your open and when you close but when I went into the store they told me it was a 24 hr deli if u can fix that to the correct time on QuikTrip that would be grateful

by Susie Q E

Love the great friendly service at QT
Also the clean, bright store. This year I’m disappointed you aren’t offering the free items for the holiday season. That way you are getting more people in the store because not everyone is ordering food on QuikTrip like me. They can still come in the store to order food. Please change back in 2020. If I came in the store for my free drink I might get a sandwich also. I’m sure you are turning a profit
and give your loyal customers a free item once in awhile.

by Stephen Douglas

I’m sorry, but a few weeks ago, I haven’t been able to use QuikTrip at all because every time I try, I get hit with a loading screen that won’t go away no matter how long I wait. I really like QuikTrip , but I am physically incapable of using it. I’ve switched off of my WiFi, tried using cellular data, gone to other places to use their WiFi, and nothing has helped. It has nothing to do with connection and I’m using a new iPhone 8, so it shouldn’t be that either. I tried reinstalling QuikTrip too, and nothing changed. I’m kinda stuck.

by Savion Fruit Slices

I’m a big fan of QuikTrip. However there needs to be better communication between QuikTrip and the employees. I have placed orders numerous times at different locations and arrived to pick up my order. Only to arrive and it’s not ready. This is extremely irritating because I only have so much time for my lunch break. I find that I end up spending 10 minutes or more of it waiting on a order I placed hours in advance. The quality of the food is great for the price. Having only 10 minutes to wolf it down before I go back to work makes it hard for me to enjoy in though.

by Saw Todd

There are only two things I can think of to improve. First, when placing a mobile order, having that store’s actual number. Once I accidentally placed it with the wrong store. When trying to pay, the cashier noticed and corrected it, but didn’t cancel the wrong order, neither her, nor the national hotline number listed on the confirmation messages could get me in touch with that store. About an hour later, that store called me, and asked why I didn’t cancel, even though I had tried to through every ability that I could think of.

Second. Showing price changes for adding extras, like how the in store kiosk does. 49 cents more for that, free for that, etc. right now I tend order more on the kiosk to see what additions I can choose for free, without having to edit or cancel my mobile orders.

by Ratwurkz

I read reviews about the most recent update, but for me it is the current download. I’ve never used the QT app before so I’m looking at this as a first timer. QuikTrip isn’t usable as is. First I can’t select my favorite QT locations. If I can, it must be because I won’t register. Why you ask? You ask for my full birthdate, it’s not even an option to opt out when registering. I find that odd. Why would QT need that? For a free ice cream once a year? Nope, I’ll stick to using QT the store, but no thanks to QuikTrip . If you change registration requirements, or add my favorite QT locations, it would be a start!

by Cjswichita

I absolutely love QT. Their food is always great and that’s the only place I get my gasoline. That being said, QuikTrip has some pretty serious issues for usability and accuracy. For one, it says the fuel prices near me are 2.75 when they are actually 2.25 which is hard to understand how that’s even possible to be so far off. I also have to log in to my account EVERY time I want to use QuikTrip . Absolutely none of my restaurant or any other apps are that way unless you want extra security. I will continue to be a loyal customer, but please do something about the accuracy and usability of QuikTrip .

by Opus Krokus

The UI is much less intuitive. While the previous design was not perfect, this is MUCH worse. However the dealbreaker for us was the removal of Apple Pay. We were using QuikTrip at least 2-3 times a week. Now we don’t use it at all. I can’t even find a mention of the move in the change noted, so I have no idea why they did this. Before this, QT was often our go to for grabbing a quick bite for the whole family. The loss from our family alone is going to be a couple of hundred a month.

by Maemaee22

I eat QT Kitchen regularly. I always order on QuikTrip . I loved the old QT app but with the new update I can’t order my favorite items the sandwich bread choices always shows as “unavailable” no matter what location. I always call to confirm and i called store #96 today and they said they have all the bread but my app is showing that they do not have any so i have to drive to the qt and wait for my food. It is just pointless to have QuikTrip when i only use it for good and that isn’t working correctly

by Kuhdog

Nothing worse than punching in your mobile order, filling out the payment details, and then getting an error after hitting submit. This is not the first time I’ve encountered QuikTrip failing.
While waiting for my order that I had to place when I got to the store, I decided to set up my account. Another error after entering my information. Waste of time. I like QT, and QuikTrip handles store location well, but too many bugs for orders and setting up accounts.

by StormDragon7

Can you fix the UI on the order checkout? I couldn’t scroll up and had to re-enter my info several times. (The UI probably wasn’t built for my tiny little iPhone SE lol) Finding a QT on the map was painful. Every time you move the map at all, the screen freezes and loads for a little bit. Makes finding the right store annoying.

by -%jun1or%-

This is the best app that I’ve used. Not many gas stations app allow the payment option of “Apple Pay”to pay for goods. Very glad that it was added to this latest update. Now to tie it all off is to have the capability to pay for gas at the pump. Much like Exxon mobile. If the next update brings the capability to pay for gas at the pump and have the payment option Apple Pay I’ll never use anything else.

by Blue_J22

Love QuikTrip and use it weekly. Deals are great, coupons are not bad and finding stores is easy. My only problem is it is now harder to order food and now there is no favored stores on the home page. Why change it when it worked so well?? Ordering food takes longer and I have had freezes but it’s no deal breaker. I don’t use it that much to begin with, only when I am on a time crunch. My main beef is with your 3 favored stores not on the start up/home screen. You can still save them, but you have to search for all stores in order to see them and what the gas prices are. Why even offer favored stores if you are going to have to search all stores to see them anyway?? Just makes no sense at all. I wish I could have the previous version back...

Update: they have received my review and sent feedback as well. Said they were taking it into future considerations since I wasn’t the only one not pleased with the favorites being omitted on the home screen. 2 new updates later.... still no change. No change on their part, no rating change on my part. Only thing holding it back...

Final update: they have FINALLY put favorites on the home screen. It’s took long enough. Now it’s back to being a useful app again.

by Mega Garidose

Great place to purchase gas & food. My company uses the Fleet card for all our vehicles and the people who work there are super, can’t say enough about them. I travel thru out Georgia, South and North Carolina on a weekly basis and I can probably tell you where every QT is located, I love the food they serve and am always greeted warmly. Thank you for being there for me, you have a customer for life.

by Richard.B.1950.04309

When you zoom in to see stations in your area, then click on one for details, the view zooms back out when you close the details. Very annoying. Suggest making this a toggle in settings to either zoom back out or keep the same view.